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Tony Hyundai
Waipahu, HI
2,642 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,642 Reviews of Tony Hyundai
January 30, 2013
Never in my life did I consider buying a Hyundai, but my sister urged me to just "take a look" so I decided, why not. We walked into the dealership and was immediately greeted by Sky Kitaoka. He was extreme sister urged me to just "take a look" so I decided, why not. We walked into the dealership and was immediately greeted by Sky Kitaoka. He was extremely friendly and willing to help with my car search. Now, I was NOT planning on buying a car that day, or even that week or even necessarily that month, but my impression of Hyundai and the excellent customer service I received pushed me over the edge. I began looking at the 2013 Santa Fe Sport. We started on a test drive, and I inquired about other models and colors, etc. Sky informed me that they had more models at their Waipio location. He unknowingly dug himself into a hole when he told me I was more than welcome to drive out there to take a look at the other models, and I accepted. Needless to say, that was the longest test drive of my life, which was perfect. I hate it when dealerships don't let you really DRIVE the car that you are about to cough up all your hard-earned money for. During my extended test drive, I realized I was not happy with the power of the standard 4-cyl engine, which I probably wouldn't have recognized if I wasn't allowed to go on the long test drive. So when we got to the Waipio location, I hopped in a 2013 Santa Fe Sport Turbo with the exact features and color I wanted, and we headed back to town. Prior to coming to Hyundai, my heart was set on a 2013 Ford Escape (I am a big Ford fan and had JUST come from the Ford dealership), but the features that I was going to get for the price of the Santa Fe was unbeatable and there was no doubt in my mind that I was about to make the right choice. Throughout the entire test drive, Sky was sincere, not pushy, and very informative. Once back at the dealership, both Sky, Andrew Lee and John Martinho assisted me with closing the deal on my financing. Now, I have purchased many cars in my short life (6 in the last 6 years, lol), and my experience with purchasing my new Hyundai Santa Fe was the most pleasurable car buying experience I have ever had. Not once did I feel pressured. I didn't have to haggle for the prices I wanted. I felt at ease because everyone was so friendly and I had some genuine and memorable conversations. Since it was dark and drizzling by the time we wrapped up, Andrew offered for me to come back so they could re-detail my car, even though they had already done an excellent job. Sky even invited me back to assist me with my BlueLink System, which I was amazed with. In a nutshell, if you are in the market for a Hyundai, this is where you need to purchase it from. Based on my experience, I can without a doubt highly recommend their services. More
by lani61416
January 01, 2013
This was my first experience buying a new car and Henry and Jack couldn't have made the process easier or more enjoyable. They were so wonderful throughout the whole experience. I was especially impressed and Jack couldn't have made the process easier or more enjoyable. They were so wonderful throughout the whole experience. I was especially impressed when they worked to get me an even better interest rate and added some things to the package a couple days AFTER I had already bought the car. More
by frenrie
Employees Worked With
Henry Murillo Jr., Jack Wolfanger
December 29, 2012
I was really surprised not just with the style, quality and the amenities of the Elantra GT but with the amount of dedication, friendliness, support and highly knowledgeable staff answering all my question and the amenities of the Elantra GT but with the amount of dedication, friendliness, support and highly knowledgeable staff answering all my questions. Buying a car from Hyundai Honolulu was very pleasant and the best experience that I've ever had. I would certainly recommend to all my friends to go to Hyundai Honolulu for their next automobile purchase. Thank you to the staff of Hyundai Honolulu. More
by henryb57
December 28, 2012
I was lucky that Ken came in on his day off and assisted me on the purchase of my Sonata. He was very pleasant, informative & made me feel comfortable in making my decision. I would recommend him to my fri me on the purchase of my Sonata. He was very pleasant, informative & made me feel comfortable in making my decision. I would recommend him to my friend and family. More
by nahenahegirl
Employees Worked With
Ken Smiley, Sales Consultant, Ken Smiley
December 18, 2012
Yasu and parts staff have exceeded expectations in providing us the support we need and as a Body Shop. We always receive "same day" order confirmations, many times within minutes of submitting them. providing us the support we need and as a Body Shop. We always receive "same day" order confirmations, many times within minutes of submitting them. Always on target....Great service!!! And Because of this fine service I reccomended to my son that he should see them about purchasing a new car. My son was extremely happy with the attention he received from Matt Mateo Ensor when he purchased his new Elantra. Thanks again and again.... More
by gabe correa
Employees Worked With
Allan Capello, Yasu Yasutake
December 18, 2012
Tony Hyundai serves one of the best customer service my team has ever worked with. They are efficient, nice and strives to improve their customer service skills as our company continue to grow. They have t team has ever worked with. They are efficient, nice and strives to improve their customer service skills as our company continue to grow. They have the best communication skills. We wouldn't want to work with any other Hyundai Parts department. More
by autoworld
Employees Worked With
Spencer Nash, Yasu Yasutake
December 14, 2012
Gina was AWESOME! Always friendly and has a smile on her face. She put me at ease when explaining what repairs I needed to get my vehicle running in top shape. I would highly recommend friends and family to face. She put me at ease when explaining what repairs I needed to get my vehicle running in top shape. I would highly recommend friends and family to Tony Hyundai to see Gina! More
by Asilver808
Employees Worked With
Gina Kaneaiakala
December 14, 2012
Brought my car in for service and got nothing but outstanding customer service. All them made sure I was all my questions were answered. Everything went smoothly and with haste. I highly recommend th outstanding customer service. All them made sure I was all my questions were answered. Everything went smoothly and with haste. I highly recommend this Dealership to everyone and I will be back for sure. More
by BabyTaz
Employees Worked With
Miles Miller, Gina Kaneaiakala
December 14, 2012
Henry Murillo is the best sales person I've ever delt with! Never pushed or forced when I was looking for a used truck. He listen to what I wanted and help me get a very great deal on a used truck. VERY with! Never pushed or forced when I was looking for a used truck. He listen to what I wanted and help me get a very great deal on a used truck. VERY HONEST, friendly and reliable salesman! More
by Asilver808
Employees Worked With
Henry Murillo Jr.
December 13, 2012
Yas, is the BEST! He's got a GREAT attitude and ALWAYS helpful. Makes ordering parts easy for us! Mahalo to Yas and the Hyundai parts dept staff! Wishing you all the best in 2013. ? helpful. Makes ordering parts easy for us! Mahalo to Yas and the Hyundai parts dept staff! Wishing you all the best in 2013. ? More
by Aiea Collision Center
Employees Worked With
Chris Shimamoto, Yasu Yasutake
