Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Hyundai
Waipahu, HI
2,636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,636 Reviews of Tony Hyundai
October 01, 2013
Henry was great to work with. We had a great experience and would gladly recommend Tony Hyundai to anyone. They exceeded our expectations in every way and would gladly recommend Tony Hyundai to anyone. They exceeded our expectations in every way More
by Dklaver15
Employees Worked With
Daniel T Klaver, Henry Murillo Jr.
September 26, 2013
John and his boss were very friendly, knowledgeable, and helpful when I went to check out the Accent. I liked the fact that they didn't pressure me with any sales pitch. After they answered all of my ques helpful when I went to check out the Accent. I liked the fact that they didn't pressure me with any sales pitch. After they answered all of my questions, I knew that I wanted this car and that I wanted to purchase it here, although there is a dealership closer to home in Kaneohe. Originally, I had planned to test drive other cars ( the Corrolla, Civic, etc.) before making my decision, but after my visit with John and his boss, I scrapped test driving other cars. I wanted to pick up my new Accent the following Tuesday, which happened to be John's day off, but he graciously came in on Tuesday and had my car prepped to go by Monday night. He explained all of the functions of my new car and invited me to call, should I have any questions in the future. The finance manager was also very professional and thorough in his explanations and did not pressure me to purchase any additional warranties I didn't need. You have a great team.....may your sales SOAR!!! More
by SilverGray
Employees Worked With
John Kamakana IV and his boss(the nice man on the commercial), Allan Capello
September 26, 2013
I came in to have veh oil change, since I just purchased it form original owner. This was my 1st. Time at this dealership. I cannot speak nd, the lady at the service desk was most patiencnt. The work was it form original owner. This was my 1st. Time at this dealership. I cannot speak nd, the lady at the service desk was most patiencnt. The work was completed in good time, and the rice was fair. I will continue comming back. More
by Red2445
Employees Worked With
Gina Kaneaiakala
September 24, 2013
Ken was outstanding and made us feel very comfortable in the sales process. He was very knowledgeable and we would recommend him to all of out friends when purchasing a car. the sales process. He was very knowledgeable and we would recommend him to all of out friends when purchasing a car. More
by CherryBaby
Employees Worked With
Ken Smiley
September 21, 2013
Mid August my left rear wheel caliper was faulty due to a busted boot in the inside of one of the caliper guide pins. I replaced the entire caliper with an aftermarket part bought from a nationally chained busted boot in the inside of one of the caliper guide pins. I replaced the entire caliper with an aftermarket part bought from a nationally chained parts store, and along with a certified mechanic bled the entire braking system. Brakes were working phenomenally well. About one month later, the same wheel seemed to be having a similar problem. I decided to have it professionally checked out. Before setting up the appointment, the service desk, parts desk, then another person from the service desk (don't remember any of the names) each gave me their opinion on why the problem existed. All of them suggested that the part I used, since it wasn't from a dealer, was most likely faulty and not the correct one. The fact that dealer parts were optimal were heavily noted. Prior to my scheduled appointment on September 18, 2013, I checked the brake fluid at home and accidentally dropped the inside of the cap to the brake fluid well inside the engine. I could see it resting on the bottom of the engine area but could not reach it. Upon dropping off my vehicle, I kindly asked the service dept to please retrieve it for me and put it back on. This never happened. I received an estimate call from the service department suggesting that the problem was that I didn't have the right brake fluid - or that there was an oily substance in the brake fluid which ultimately meant that I should replace every part in the braking system that has rubber/boot/gasket. From master cylinder to each wheel. Est. cost $2,000. I opted for a second opinion. The next day, I picked up my van and received a second opinion within 2 hours. Faulty left rear brake line/hose AND faulty guide pin on RIGHT rear wheel. Right wheel issue was fixed and hose was ordered. Minus the labor for the hose install, total price was under $200. I will not recommend your service department to ANYONE. However, since I recently leased a Nissan from Tony, I must say that I can't be more happy that the service plan for the ENTIRETY of me lease is FREE due to the special that was running when I signed the contract. In my words, I will use your service department and crooks synonymously. The Nissan is awesome. We are seriously thinking of buying it. However, your service department will not receive ONE DIME from me on any of my vehicles. I prefer emails as a means of communication. More
by Loreauville
September 18, 2013
Great service. It would have been better if someone went over the features of the car before we left. After we went home we tried to figure things out ourselves but still have some questions. Besides that over the features of the car before we left. After we went home we tried to figure things out ourselves but still have some questions. Besides that it was a good experience with Hyundai. More
by deanota
Employees Worked With
Allan Capello, Ken Smiley, John Kato, Dennis Ferreira
September 18, 2013
Keoni went above and beyond to make the experience at Tony Hyundai great. I always feel like I am in good hands when I bring my vehicle in for a service. Tony Hyundai great. I always feel like I am in good hands when I bring my vehicle in for a service. More
by scrappy078
Employees Worked With
Miles Miller
September 16, 2013
We are always made to feel like part of the family when we take in our cars for servicing at Tony Hyundai. This is not true of other shops. It is because of the greeting and attention we receive every time we take in our cars for servicing at Tony Hyundai. This is not true of other shops. It is because of the greeting and attention we receive every time we are there that we traded in our Honda and bought another Hyundai. More
by ellttbr
September 13, 2013
The service on my vehicle was provided with excellence and care. I was happy with the price of the service. I will return to Tony Hyundai for any of my car's service needs. and care. I was happy with the price of the service. I will return to Tony Hyundai for any of my car's service needs. More
by Alycea
Employees Worked With
Service Department
