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Tony Hyundai
Waipahu, HI
2,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,610 Reviews of Tony Hyundai
January 21, 2014
I want to give special recognition to Keoni, my service advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. More
by Oceandancer
Employees Worked With
Miles Miller, Gina Kaneaiakala, Pomaika'i Kaili, Angie Ermitanio
January 20, 2014
Awesome easy car buying experience! Henry was very personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first new car buying experience an easy and friendly one! More
by StephanieFLeigh
Employees Worked With
Allan Capello, Henry Murillo Jr., Jack Wolfanger
January 19, 2014
Excellent, Excellent, Excellent Customer Service!!!! Mr Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing a car. Mr . Smiley is an ASSET to your company. Thank you all very much!! More
by Cas992
Employees Worked With
Ken Smiley, Ken Smiley
January 17, 2014
This is the third time I have dealt with the service department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there wa department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there was a bracket broken around my timing chain, at the time you could just hear the chain slapping around. They told me that they could not hear anything, and everything was perfectly fine, the noise was normal. They told me if for some reason I hear the noise again to bring the vehicle in. So the very next day I was there again, they finally diagnosed the problem as a Cam Phaser. They referred me to another dealership, because they didn't have the "parts". I took it to the dealership, and Ford diagnosed the problem immediately and were ready to get working. They just needed the approval from Tony Group. I waited 3 weeks, for a "answered phone call", (normal run around) and then I went straight to the Tony Manager. Somehow the phone call was immediate after that? So then Ford fixed this issue very quickly. I just recently got home from Tony Hyundai once again, with a brake problem. They told me they did a full diagnosis on the problem, and it sat outside the shop except for about 15 minutes, that's a fast full inspection. I have a warranty for everything, but they still charged me $75? So I take it straight to Maui Off-Road Center, right down the road. I tell them the problem, and he don't look at it, all he says is your ebrake is sticking. Engage, then disengage a few times, well its now fixed. This is just a typical run around, corrupt little business. If you don't have your vehicle then your renting one from them, you have a warranty, you still pay them somehow. I have no complaints from Tony Volkswagen, but Hyundai is pathetic. More
by lukejackson59
January 17, 2014
The car and servicing are very good but your batteries and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus fo and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus for you. I can't afford them. I changed 4 tires in less than 1-1/2 years, nearly $1000, possibly 5 tires but I told them to salvage it. The tires are like weak surgeons' gloves. I'm thinking maybe changing the make of the car and count it as an experience to learn by. More
by Wicket89
Employees Worked With
Todd Uyehara, Miles Miller
January 16, 2014
They were all wonderful... ken discussed everything in detail which is really excellent.the car is really a good choice, no regrets, I hope the after sales service will be a good experience as well. detail which is really excellent.the car is really a good choice, no regrets, I hope the after sales service will be a good experience as well. More
by ludz28
Employees Worked With
3, Allan Capello, Ken Smiley, Jack Wolfanger
January 15, 2014
Val was very helpful throughout the entire process of buying our new 2013 Hyundai Elantra. He informed us every step of the way during the process and we were very satisfied overall with the experience. buying our new 2013 Hyundai Elantra. He informed us every step of the way during the process and we were very satisfied overall with the experience. We look forward to continued excellence with the service provided by Val and the entire Tony Hundai team. More
by ScottWaner
Employees Worked With
Allan Capello, Val Sudiacal
January 15, 2014
Shopping for a new car can be stressful and draining to say the least. Henry Murillo Jr. and Tony Hyundai made it so unbelievably enjoyable and simple. The best car transaction I have ever been through in say the least. Henry Murillo Jr. and Tony Hyundai made it so unbelievably enjoyable and simple. The best car transaction I have ever been through in my entire life! No unpleasant haggling, no feeling that I was even in the slightest way being taken advantage of--- just simple, clear and honest facts. I was also impressed with their financing assistance. They found the perfect match for me and my credit score. I felt treated like a family member who was given the best deal possible. I will not hesitate to come back to find another car for me or for one of my children as they head off to college. A+ to Henry and Tony Hyundai. More
by dealerrateral
Employees Worked With
Henry Murillo Jr.
January 14, 2014
Absolutely Exceptional Experience. I simply can't say enough good things about how well Henry Murillo and Percival Sudiacal treated me and my wife during our search for a replacement vehicle (my wife say enough good things about how well Henry Murillo and Percival Sudiacal treated me and my wife during our search for a replacement vehicle (my wife's CAMRY XLE was lost due to auto fire on new years eve). There was no pressure, only kind courteous and friendly conversation. My wife and I compared several models and makes and made two trips to Tony Hyundai. When I went to the Toyota dealer where I had bought my wife's car in Waipahu, the sales person there did not seem "genuinely" interested in me; he answered my questions was not truly dedicated to knowing or meeting my desires. On the other hand, Henry and Percival were totally supportive; showed my wife several cars, drove us in several, and even took us to the storage lot in Mililani to ensure my wife got the car she wanted. Henry even brought another car down afterwards....they treated us like family. My wife settled on a Elantra Limited. Percy and Henry familiarized my wife with the car controls, set up the bluetooth, and ensured all her questions were answered. They really treated us the best. I have been a Toyota fan previously, now I am well on my way to being a Hyundai convert. Not only the best warranty available, but the service and treatment was what really impressed me; and I don't impress easily. My wife;s Elantra Limited is as nice as her previous XLE, and she totally loves the Bluetooth. She said it correctly when she said, this is the best I've ever been treated -- like family. My wife drove the car home to Kapolei and loves it. More
by Tako191
Employees Worked With
John - Sales Manager, Henry Murillo Jr., Val Sudiacal
January 10, 2014
This was my first time purchasing a car, and I was apprehensive about salesmen. But Aaron Demello changed that completely. Demello made the process easy. There was no pressure whatsoever, which made apprehensive about salesmen. But Aaron Demello changed that completely. Demello made the process easy. There was no pressure whatsoever, which made me comfortable looking at the available cars. He stayed in my price-range, was honest about what to avoid, and did not assume he had all of the answers to my questions. It felt like I was car shopping with a friend I could trust wholeheartedly. The best part was his honesty -- he gave his professional and personal advice, and ultimately found the perfect car that suited my needs. Everyone else I encountered was helpful, friendly, and easy-going. I especially appreciated Jack Wolfanger who did not BS us into buying things we didn't need. This type of honesty is how customer loyalty is formed. I HIGHLY recommend this dealership, and will be returning for my future purchase and maintenance. Hyundai will always have my support, business, and loyalty with this way of doing business. -Natalie Frazier More
by NatalieFrazier
Employees Worked With
Chris Shimamoto, Jack Wolfanger
