Tony Honda
Waipahu, HI
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4,168 Reviews of Tony Honda
I was in and out very fast, and was helped appropriately by the sales team. They provided the best service I have ever had at any dealership I've ever been to. by the sales team. They provided the best service I have ever had at any dealership I've ever been to. More
AWESOME CUSTOMER SERVICE EVERYTIME I GET MY CAR SERVICE. THE STAFF THERE ARE ALL VERY FRIENDLY. THE SERVICE GUY (SEAN KIKUCHI) IS AWESOME , HE'S ALWAYS SO HELPFUL AND PATIENT WITH ME. HE MAKES MY STRESSFUL THE STAFF THERE ARE ALL VERY FRIENDLY. THE SERVICE GUY (SEAN KIKUCHI) IS AWESOME , HE'S ALWAYS SO HELPFUL AND PATIENT WITH ME. HE MAKES MY STRESSFULL DAY AT EASE BECAUSE I KNOW HE ALWAYS TAKE CARE OF MY VEHICLE AND THAT 'S VERY IMPORTANT FOR ME. I APPRECIATE AND GRATEFUL FOR HIM. THANK YOU. More
We purchased our CRV from Tony Honda when we first moved here from the mainland and were very impressed with the service we received from Iven. We are now ready to upgrade to a new vehicle and Iven has been here from the mainland and were very impressed with the service we received from Iven. We are now ready to upgrade to a new vehicle and Iven has been extremely helpful, knowledgeable and honest. More
I was looking at a Honda Touring and Miles showed me what this Touring has to offer. I was impressed with Miles knowledge and he answered all questions. I bought the Touring! what this Touring has to offer. I was impressed with Miles knowledge and he answered all questions. I bought the Touring! More
Sean Kikuchi is always courteous and efficient in servicing my vehicle. He offers fast service and has been very helpful as my service advisor. Great asset to Tony Honda. servicing my vehicle. He offers fast service and has been very helpful as my service advisor. Great asset to Tony Honda. More
Kris is among the best I’ve worked with. He was Very patient and knowledgeable. Put our minds at ease. Volunteered to stay late to ensure our deal got processed and was late for Mother’s Day event. I ca patient and knowledgeable. Put our minds at ease. Volunteered to stay late to ensure our deal got processed and was late for Mother’s Day event. I can’t thank him enough! More
I had my 2019 Honda CR-V serviced by Advisor, Sean Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recen Kikuchi, several times in the past. During those times, he was very helpful and understanding of my situation due to the condition of my car. Recently, my low tire pressure indicator lit up on my dashboard and after confirming that the tire pressure was lower than normal, I contacted Tony Honda service and asked for Sean. He had already left for the day, but the girl who answered the service line said she would leave him an email message. I was expecting a call from him the next day when the Service department opened, but to my surprise, Sean contacted me about 20 minutes after getting the email. Knowing how risky it was to continue driving with an inadequately inflated tire, he advised me to come in to have it checked early the next day. If I had to make an appointment, I would not have gotten my tire fixed this quickly and moreover, I would have had to drive around with my spare tire, which is not the best scenario. Upon inspection of the tire the next morning, Sean noticed a piece of wired lodged in the tire. He suspected that was the cause of the slow leak. Within an hour, my tire was fixed and I was off to work. A very unfortunate thing happened 2 days after that and my low tire pressure indicator lit up again on my way to work. This was a day after the repair. Upon arriving at work, I checked my tire pressure and it showed 18 psi, which is about 50% lower than the recommended psi. I called Sean and he told me to come in that morning. Sure enough, there was a screw this time, in the same tire. Again, he had my tire fixed within the estimated hour and I was able to go back to work and not miss much of work. I cannot express how grateful I am for having Sean as my Service Advisor. Being a female with a sciatica issue, I'm not able to change a flat tire nor do I feel safe stopping on the side of the freeway or highway. Knowing Sean cares and understands my situation and having him go above and beyond to get the problem fixed is such a relief and gives me peace of mind. I would highly recommend Sean as the person to see. Get to know him and he will definitely take care of you. As I've said many times before, I hope the Dealership shows/gives him what he deserves, especially when he takes care of his customers. He is truly the best! Thanks again Sean! More
The overall outlook of this dealership is very clean and organized. The staff are very courteous from the very start. Their knowledge of their respective job and their professionalism is commendable. I l organized. The staff are very courteous from the very start. Their knowledge of their respective job and their professionalism is commendable. I like dealing with Sean K. He is always helpful and very efficient. I've been coming here 16 years for service. More
Sean is always very courteous and helpful. Very knowledgeable and we can always rely on him when our car needs servicing. Willing to go out of his way to help. knowledgeable and we can always rely on him when our car needs servicing. Willing to go out of his way to help. More
The sales person, Kris, the financial manager and the representative who sold the accessories were very helpful and efficient. Kris was very helpful in answering my questions about the various models an representative who sold the accessories were very helpful and efficient. Kris was very helpful in answering my questions about the various models and let me know about the lease special on the Honda Passport, which was a large factor in the decision to get it! More