Tony Honda

The reason why I come to Tony Honda is service is the quality of service that I consistently get from them - excellent! I may have purchased my Honda from another dealership, but I will always use Tony quality of service that I consistently get from them - excellent! I may have purchased my Honda from another dealership, but I will always use Tony Honda. I came in for a routine oil change. At the time of making the appointment, Sean asked if I was going to wait. I told him that I would. Sean then told me that he would put me down for Express service. I really do appreciate that as I hate waiting! As I was waiting, Sean said that a routine check showed that my brake rotors had to be changed out. He explained everything that needed to be done, estimation of cost, and again asked if I wanted to wait. This man is the best! Sean made sure that I was informed of what was going on. When I decided to walk across the street to get a snack, he made sure to have my phone number so he could call me if my car was done. The service technician that worked on my car was immaculate & my car came out looking exactly how it went in. When I paid, I also got a coupon for a free standard car wash. Deal! Again, this may not be the most convenient dealership, but the value & the service people are hard to beat! I would recommend Tony Honda Service to everyone! More

Wade is always so friendly and caring. The waiting room has some goodies and the prices are competitive. I will return again to Tony Honda, Waipahu when my next service is required. has some goodies and the prices are competitive. I will return again to Tony Honda, Waipahu when my next service is required. More

Our experience was great at the dealership because of our sales person Bryan Juan with the support of other staff. Bryan was very friendly, personable and patient. We were initially looking at and comparin sales person Bryan Juan with the support of other staff. Bryan was very friendly, personable and patient. We were initially looking at and comparing different vehicles and we returned to Honda two to three times before making the final purchase. We were surprised at how knowledgable Bryan was since he had only started at the dealership about 4 months ago. When we decided to purchase the vehicle Bryan was very knowledgeable about the purchase and was very up front with us. During the process we were able to work together to come to a final purchase. For us it does come down to the experience and the person you are working with whether you were initially going to purchase that vehicle or not. The experience and the attitude of the sales people you work with could make the difference in whether you purchase the vehicle or not even if you initially wanted to purchase the vehicle. I was very surprised at the finance process. The finance manager was very organized and efficient. I had made it known that since we had been there awhile (several hours) already going through the purchase negotiation process and the accessory purchase process that I really wanted the finance process to go quickly. The finance manager made that happen and it was a very quick and smooth process. Although I rate the overall experience great the accessory purchase process is the one area I would recommend improvement on. Some customers may come in based on an advertisement on a car and what the monthly payments would be. After the purchase negotiation process you go through the accessory purchase process then the finance process which involves purchasing of a warranty. Although these items, accessories and warranty are optional, these are things the customer needs to support what they have invested in their new vehicle. By purchasing these items their monthly payments increase or the have to foot the funds out of their pocket which in reality they cannot do. Instead of having to negotiate the cost of accessories and increasing the time the customer is at the dealership I think all customers who purchase a new vehicle be provided a standard discount (25%) on all accessories if purchased at that time. I believe this would be positive for both the customer and the dealership. The accessory negotiation process was good but not great. If we had received a standard discount we would have actually purchased more accessories. Due to the added cost to our vehicle purchase I had to make choices between accessories that I really wanted to support my new vehicle. Overall it was a great experience and I would recommend Tony Honda to anyone and recommend Bryan Juan as the salesperson. More

Wade is AWESOME... I only want to see him when I take my van in for servicing because he is always "straight-up" with me and will tell me in (what I truly believe to be) his honest opinion whether I need so van in for servicing because he is always "straight-up" with me and will tell me in (what I truly believe to be) his honest opinion whether I need something fixed now or can wait until next servicing or some other future time period. He will also give me a fair estimate of the costs I am looking at so that I can prepare for the upcoming expense. He is a sweet guy - and cute too ;o) More

If you are looking for someone to help you with your vehicle that you can trust, then look no further. I tell everyone they should take their car out to see Wade at Tony Honda. Wade has always been very vehicle that you can trust, then look no further. I tell everyone they should take their car out to see Wade at Tony Honda. Wade has always been very helpful to me and to other people that I refered to him. You can trust him, the cost is right at the estimate he gives and whenever I have any emergency issues, he gets me taken care of right away. Thank you Wade for everything! More

Very nive guy, friendly, and he knows his work.He takes good care of us from choosing a car to buy all the way to having the plate number of our new honda odyssey fast.Me and my wife definitely will refer good care of us from choosing a car to buy all the way to having the plate number of our new honda odyssey fast.Me and my wife definitely will refer and recommend to our friends and relatives. More

Took my CR-V in for it's first service with Sean.....He did a great job with his super nice friendly personality! I would recommend his service to everyone! Sean.....He did a great job with his super nice friendly personality! I would recommend his service to everyone! More

I met Woody today when he showed me a few of the new Honda cars! He has excellent customer service skills! I will definitely be back to purchase a new car from him! Honda cars! He has excellent customer service skills! I will definitely be back to purchase a new car from him! More

Wade provided excellent care in servicing my vehicle. He was aware of my concerns and provided what was needed to maintain and service my vehicle due to it being stored. He went above and beyond to ensure was aware of my concerns and provided what was needed to maintain and service my vehicle due to it being stored. He went above and beyond to ensure that my CRV would perform well and I am confident and have peace of mind servicing my CRV with Tony Honda. I would not only recommend Tony Honda but would also purchase another vehicle from your dealership when the need arises. Thank you Wade and all the staff at Tony Honda. Lillian Park More