Tony Honda

I am always impressed with Mr. Sean Kikuchi's service. This is the reason why I always look for him whenever I make appointment with my car. He is also the reason why I bought a new Honda Accor service. This is the reason why I always look for him whenever I make appointment with my car. He is also the reason why I bought a new Honda Accord last 2008. He is a very reliable and hard-working individual. I am always very satisfied with his prompt service. More

1 of the primary reasons that I continue to purchase a Honda is because of their awesome service department. No other dealership service department can compare to Tony Honda's! Honda is because of their awesome service department. No other dealership service department can compare to Tony Honda's! More

This visit was to replace the seat belt behind the driver's side that would no longer retract. This visit was a continued service that we had last week. Wade took care of our other seat belt behind driver's side that would no longer retract. This visit was a continued service that we had last week. Wade took care of our other seat belt behind the passenger's side that would not retract and the recall. The seat belts and recall were covered under warranty. We also had the service performed that was recommended for our mileage. Wade gave me a rental car so that I could still run errands, etc. Wade always goes above and beyond to take care of us. On this particular visit, George was so nice to drive me and my 5 yr old son home so that I could get things done. I highly recommend Wade, George, and most of the other sales representatives. However, I will always ask for Wade from now on since one sales representative did not give me correct information one time about transferring my warranty to American Honda. That mistake almost cost us over $1000.00. The next time when I mentioned it to Wade, he knew exactly what I had needed to do to transfer the warranty from overseas to American Honda. Our Honda van is a 2003 and I would go to Wade to purchase our next vehicle. More

As always, the Service Dept was very helpful, fast, and efficient in taking care of my service needs. Even though Tony Honda is quite some distance from my home, I don't mind the drive, because I know I w efficient in taking care of my service needs. Even though Tony Honda is quite some distance from my home, I don't mind the drive, because I know I wil always get such great service. Keep up the good work. More

John was honest when making the sale. He let us know the pros and cons of the car based on what our need was. He gave us options to best fit the car to what we had in mind. pros and cons of the car based on what our need was. He gave us options to best fit the car to what we had in mind. More

My wife and I went to visit Tony Honda and was helped by Dustin. We are a elderly couple and didn't know much about the new Honda's. all we knew was that we wanted something easy to get into and at the same Dustin. We are a elderly couple and didn't know much about the new Honda's. all we knew was that we wanted something easy to get into and at the same time smaller than our current vehicle. Dustin was very patient with us as we looked at several cars. He made us feel very important and treated us as if we were his own family. He is a great kid, wasn't pushy and didn't try to use typical sales tactics on us. I really enjoyed our experience with him. The other staff was really nice as well. The finance manager Kurt was a bit slow but had a few jokes to entertain us. All in all a great experience at Tony Honda. More

Service Advisor, Sean Kikuchi is an extremely valuable asset to your establishment. He truly has our best interest at heart when offering help and guidance. His genuine caring nature is what makes him s asset to your establishment. He truly has our best interest at heart when offering help and guidance. His genuine caring nature is what makes him stand out from his peers. His customer service goes well beyond excellence and he should be rewarded accordingly. More

A very big Mahalo to Mr Andre Machado and Mr. Chris Matsumoto for a wonderful experience in buying my new Honda CR V at Tony Honda Autoplex. Mr Machado simply handed us his business card and allowed u Matsumoto for a wonderful experience in buying my new Honda CR V at Tony Honda Autoplex. Mr Machado simply handed us his business card and allowed us the opportunity to freely roam around the lot on Saturday (3/16/13) without any pressure. We certainly appreciated it! On Sunday (3/17/13) we had returned to Tony Honda Autoplex and made it a point to contact "Andre". We had waited 45 minutes and it wasn't a problem. From the moment we met Andre, he demonstrated excellent customer service by ensuring that all of inquiries and concerns were resolved, so we could make an informed decision. Additionally, Chris extended the same excellent service that we were confident of our purchase. Tony Honda Autoplex treated us with the quality of service that we expected; they are true to their name. Mahalo! Also, thank you to Pearl Harbor Credit Union and Liberty Mutual! Your presence and member service expedited the process. Mahalo! More

My wife and I came to Tony Honda because our friends told us that the customer service there was great. They purchased their car there and said we have to give them a try. So we did and we were not disappoin us that the customer service there was great. They purchased their car there and said we have to give them a try. So we did and we were not disappointed. John greeted us promptly and in a very professional manner. He explained everything we needed to know and more. The transaction was simple and easy. He introduced us to Marco who was probably one of the fastest finance managers we have ever dealt with. He also explained everything clearly and we felt sure we made the right decision. We will have no problem recommending Tony Honda to our friends and family. Great experience! More

Steve Wood, or nickname Woody. He was a fantastic salesman, I wasn't sure what my budget or what car I really wanted. However, Woody was very helpful and spent hours helping me to find the perfect c salesman, I wasn't sure what my budget or what car I really wanted. However, Woody was very helpful and spent hours helping me to find the perfect car for me. I purchased a 2013 Honda CRV and I am loving the vehicle. The manager Mike West was very polite and kind to me, thank you Tony Honda. More