Tony Honda
Waipahu, HI
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4,172 Reviews of Tony Honda
The express 30 minute oil change requiring no appointment is no joke! This type of service is perfect for me and my 2 year old. We also take advantage of the kid TV and play area during our service visits. is no joke! This type of service is perfect for me and my 2 year old. We also take advantage of the kid TV and play area during our service visits. More
This is the first time I have ever owned a Honda. I have taken my vehicle into the Service Department for routine maintenance and have had superior service each time. taken my vehicle into the Service Department for routine maintenance and have had superior service each time. More
Once we pulled into the parking lot and got out of the car, John Kawamura asked us if we needed any help. At first we were just looking around for a possible car. He asked us what we were looking for and car, John Kawamura asked us if we needed any help. At first we were just looking around for a possible car. He asked us what we were looking for and we told him what we wanted. He was happy to show us the few choices that I wanted to see. He even convinced us to test drive one of the cars I was interested in. We then told him that we were trying to trade in my old car and we explained to him about our situation. He said he can help us out and make sure we get a good deal. So we got our car and came back. Once we came in, he had someone take a look at my car and from there, they tried to work out a deal. Once we filled out all the paperwork, John went to his manager to work out a deal. John then took us to the manager and told us there was great news for us. They said they would not be able to get the car we wanted because it will make our trade off upside down and he was happy to explain that to us, so they went ahead and recommended we get another car that will be a better deal for us. John took us to test drive the car and it turned out perfect for me. When we finished test driving, they got the process started. Scott Matsuoka then helped us with the rest of the paperwork. He was very helpful with our questions. Both John and Scott answered the questions we had for them. They both were very happy to tell us about the car. In all the experiences I have had with buying a car, this was the first dealership that had their employees talk us through how to operate the car. He explained the features to me so i would not be confused while I am driving it. If we ever decide to get a car, or have any friends who want a car, I would highly recommend this dealership to them. This was by far the best and friendliest dealership we ever had. They are all more than willing to help out the customers when they need help. More
Sean has always taken care of me and my vehicle and he has always shown professionalism. I have observed him working with other customers and the way he handles himself and speaks to his customers shows has always shown professionalism. I have observed him working with other customers and the way he handles himself and speaks to his customers shows that he really cares that they have received the best service they expect. I will always only have Sean take care of me and my vehicle because I know that I will always never ever a problem when I leave there. Thank you for having a person like Sean on your staff who always provides excellent customer service. More
They're both are very friendly and knowledgable. They made the process go smoothly even with my tight budget and high car expectations. Thank you! made the process go smoothly even with my tight budget and high car expectations. Thank you! More
EXCELLENT IN EVERY WAY! EXCELLENT SERVICE, EXCELLENT DEAL. WE LOVE OUR CAR! We went to buy a new car and met Larry Moody and Hai Nguyen. Hai showed us two models, explained the pros and cons and we DEAL. WE LOVE OUR CAR! We went to buy a new car and met Larry Moody and Hai Nguyen. Hai showed us two models, explained the pros and cons and we immediately knew what we wanted. We signed the papers and picked up the car the next day. More
Excellent service! Danny made me feel very comfortable leaving the car overnight. Also - the technician stayed late, worked on my diagnosis, and I was able to approve repairs much earlier in the day to g leaving the car overnight. Also - the technician stayed late, worked on my diagnosis, and I was able to approve repairs much earlier in the day to get them done even faster! More
Enjoyed the visit! Very warm welcome and personalized service. Scott did a great job satisfying our needs thus leaving Honda with a new CRV with a reasonable price. Curtis and Moi did awesome job to give service. Scott did a great job satisfying our needs thus leaving Honda with a new CRV with a reasonable price. Curtis and Moi did awesome job to give us a better financing rate. They knew both their job at heart. We will surely be back for any repairs, maintenance or purchasing another vehicle for a family member or friends. More
Tracie was super easy to work with and followed up even when I wasn't ready to buy after the first visit. I felt like they valued my business and truly wanted my business. Marco was super quick with the pa when I wasn't ready to buy after the first visit. I felt like they valued my business and truly wanted my business. Marco was super quick with the paperwork and I was able to get in and out of there pretty quickly. Thank you Tracie for helping me get my new car! More
Tracie Komori was just GREAT!!! She treated us like family and was very caring and supportive throughout our whole purchasing experience. Thanks Tracie for helping us to find our DREAM car!!!! Curti family and was very caring and supportive throughout our whole purchasing experience. Thanks Tracie for helping us to find our DREAM car!!!! Curtis Matsumoto was very friendly and efficient with helping us with the financing of our new vehicle. He even took the time to meet with us again the next day to go over some of our questions about our purchase. Thank you again for giving us a FIVE-star experience at Tony Honda!!! More