Tony Honda

We felt very comfortable working with this sales staff, especially Hai. They were not pushy, and were very understanding of our questions. We did some good market research and looked at other dealers model especially Hai. They were not pushy, and were very understanding of our questions. We did some good market research and looked at other dealers models, but in the end Tony Honda gave us the best deal with the best interest rate. More

Wade really helped me out with the service and repair of my vehicle. Everything was done in a timely manner and no one could be more professional as he explained in detail what was done to my car. my vehicle. Everything was done in a timely manner and no one could be more professional as he explained in detail what was done to my car. More

Excellent overall service. The web site allowed for me to provide all the credit information so they could crunch the numbers, run my report and pre-approve me for the purchase prior to me even coming to the provide all the credit information so they could crunch the numbers, run my report and pre-approve me for the purchase prior to me even coming to the dealership. The only problem was that there was a small blemish on the drivers side door that had been touched up with "touch up paint". I also did not receive any floor mats with the vehicle. I ordered some "All Weather" floor mats on line but felt that the vehicle should of came with the basic carpeted floor mats. My overall experience was excellent and I plan to trade in a vehicle and shop here again. More

Kerry Kobayashi was very attentive to my needs wrt Car choices. My first choice was the Civic and my second choice was the Fit. He showed me the two cars and the differences in features. He was very kno choices. My first choice was the Civic and my second choice was the Fit. He showed me the two cars and the differences in features. He was very knowledgeable of the Honda Civic I have picked. His customer service is superb and answer all the questions that I had. At the end of the transaction he went beyond--above, by showing me how the different features works in the car i.e. Bluetooth pairing phone, audio and menu setup. Throughout the transaction he has this smile in his face. More

The ease and friendliness of setting up a service appointment through Sean was great. He is an asset to Honda. The service time was reasonable. appointment through Sean was great. He is an asset to Honda. The service time was reasonable. More

Having my car serviced at Tony Honda is easily the best experience for convenience, reliability, effectiveness, promptness and courteousness. My service advisor Wade Szameitat was especially knowledgeable experience for convenience, reliability, effectiveness, promptness and courteousness. My service advisor Wade Szameitat was especially knowledgeable and accurate in explaining the work that was done and the time it would take to complete. I look forward to returning there for my car's next service. More

Sean Kikuchi is very nice, friendly, and willing to help customer whatever it takes to make customer satisfied and happy. He takes his time to explain the job that needs to be done in the car. To be serv customer whatever it takes to make customer satisfied and happy. He takes his time to explain the job that needs to be done in the car. To be serviced. He gives the best price for the service. I always look for Sean every time I service the car at Honda, I don't trust no one but Sean every time I service my SUV. You should give him a nice bonus for this commendation More

Sean's customer service attitude made me feel comfortable and very confident that my 10 year old Odyssey was getting the required service. Appreciate that your service department opens at 0630! comfortable and very confident that my 10 year old Odyssey was getting the required service. Appreciate that your service department opens at 0630! More

Whenever I go to Honda to take my van in for service, I always receive excellent service. The service writer, Marlon, is always very pleasant and explains to me in detail what repair or service was done o always receive excellent service. The service writer, Marlon, is always very pleasant and explains to me in detail what repair or service was done on my van. All the other employees in the service department are very friendly, as well. I truly believe that Tony Honda in Waipio Gentry is a model of what every business should practice......customer satisfaction. The next vehicle I purchase will definitely be a Honda because of the terrific service I have been receiving. More

The service that we received was wonderful from the moment the appointment was made to our problem being fixed! Everyone was so kind and hospitable! moment the appointment was made to our problem being fixed! Everyone was so kind and hospitable! More