Tony Honda

Stroke of luck I had been on the hunt for an Infiniti G35 for about 6 weeks and nothing seemed to working out. After another long day of no success and literally as I had been on the hunt for an Infiniti G35 for about 6 weeks and nothing seemed to working out. After another long day of no success and literally as I was leaving the dealership I spotted one in the very last stall before exiting the premise. I began to look over the car and that is when Matt Chong came up and introduced himself. He was an awesome guy from the start. Never did I feel pressured or hassled and not once did I feel like I was being taken advantage of and fed a bunch of "BS" like at many other places before. He answered all of my questions and was cool and calm the entire time. Needless to say I left a few hours later with a car I had almost given up on. This was my first time buying a car on my own so I did have a few nerves to work through but Matt and the gang did a great job of making me feel at ease with my decision. Thank you to all that helped and I would for sure recommend this place to friends and family. More

No stress purchase. Tracie was great to work with and helped me through the purchasing process. I would definitely recommend her to anyone looking to buy. After purchas Tracie was great to work with and helped me through the purchasing process. I would definitely recommend her to anyone looking to buy. After purchase the detailing of the car took long which I was told it would since they were busy. But the quality wasn't that great. Polish left on the windows, bumper, fenders etc.. and the tires were not detailed. Other than that... call Tracie for your purchasing needs, very helpful and patient. More

Smooth sales So first, I sent an inquiry on the Tony Honda website and promptly after, I received a response from the internet manager, Iven. I was really surprise So first, I sent an inquiry on the Tony Honda website and promptly after, I received a response from the internet manager, Iven. I was really surprised how quickly he responded! When I went in to look at the car, Iven was really friendly and welcoming. Throughout the whole sales experience, I felt very comfortable. I was kind of scared that the salesperson would be the pushy kind, but Iven totally wasn't a pushy salesperson at all. Fantastic customer service! :) More

An awesome and friendly sales consultant elmo martinez I will strongly recommend elmo martinez who can helps you a lot everything abt the car. He explained to us well which car is good. He always finds a w I will strongly recommend elmo martinez who can helps you a lot everything abt the car. He explained to us well which car is good. He always finds a way for u to say YES and keep on explaining for u to understand well and ended we bought d right car Odyssey brand new woohooo to elmo keep up d good work!!! More

Da Bestest I had a bad experience in the past with service from Direct Dealerships and haven't gone to one for a very long time until I started to get recalls fo I had a bad experience in the past with service from Direct Dealerships and haven't gone to one for a very long time until I started to get recalls for my Honda Pilot. I always went to a "reputable" mechanic who has done decent work for me in the past. This time, I had a recall and Tony Honda Service took it in to perform my recall work and I also asked them to take a look at some of the service lights that kept popping up after my "reputable" mechanic had done a timing belt and water pump change. After the Tony Honda Service Rep took a look at the troubles, he/she pointed out that the work done for the timing belt was not completely done and should have replaced x, y and z at the same time. Also, the mechanic politely said that he/she doesn't understand how the timing belt was not adjusted precisely. In other words, it was hastily done in a desultory and incomplete half-baked manner. In the end, Tony Honda redid the job properly and I came to pick up the car. 2 days later I paid for the service and found that the lights were still coming on. They said to bring it back and they'll do some adjustments and take the car out longer for a test to make sure it doesn't come on. In the end, I feel comfortable of the work they have performed and I can go back to them and freely ask them again to take a look at it if I feel something is wrong. They didn't charge me for the second look and the service indicators no longer pop up. I am confident and know that they are looking out for my best interest. Outstanding work from everyone and special notice of "above and beyond" work from Tasha and Jeannie. Jeannie Parubrub Harris always makes me feel welcome everytime I come there and gives me that peace of mind that Tony Honda Waipahu is in the business of putting their customers first. Tasha Helsham makes me feel like she will treat me exactly like how she would like to be treated if she was on the other end (as the customer). I trust Dealership Service once again and know that there is no other better place to bring my vehicle. Thank you Tony Honda Waipahu. More

Great experience buying my first new car! I came into Tony Honda back in March to buy my first new car. Ray turned out to be a great salesperson helping me to purchase my first new car. I ca I came into Tony Honda back in March to buy my first new car. Ray turned out to be a great salesperson helping me to purchase my first new car. I came into the transaction with a general idea of what I wanted and Ray helped make it happen. I'd never purchased a new car, so I appreciated Ray's patience and kindness. Sorry it took so long to write a review - I'm not usually one who takes the time to participate in reviews. I still enjoy driving my Fit months after purchase. More

friendly, encouraging, helpful, Our salesman was very polite and had great customer service. He was determined to get our family into a new car. Made us feel very comfortable and wel Our salesman was very polite and had great customer service. He was determined to get our family into a new car. Made us feel very comfortable and welcoming from the moment we arrived, even when we left he walked us out the door to our car and helped us tranfer out belongings to our new car. That is beyond great customer service very thankful. More

Friendly, patient, hard working Mike helped us find 2 great vehicles. He worked extensively to meet our needs and budget. Everyone at Tony Honda was very friendly and helpful. We wou Mike helped us find 2 great vehicles. He worked extensively to meet our needs and budget. Everyone at Tony Honda was very friendly and helpful. We would definitely recommend this dealership. More

Awesome Customer Service I have purchased many vehicles throughout my life and this was the most painless experience and greatest experience purchasing a vehicle EVER. I high I have purchased many vehicles throughout my life and this was the most painless experience and greatest experience purchasing a vehicle EVER. I highly recommend David Diaz as an outstanding Sales Agent. His knowledge, customer service, professionalism and aloha spirit is a model for all to follow. Marco Gonzales was also very accommodating with my needs to wrap up the transaction in a time crunch. MAHALO! More

I just bought a new 2014 Honda Civic EX sedan I have done business with the Tony dealership in the past. I returned because I feel that they are honest. My salesperson was Joe Kinsey, and he is I have done business with the Tony dealership in the past. I returned because I feel that they are honest. My salesperson was Joe Kinsey, and he is a very friendly person, honest, and very accommodating. He got me the deal I wanted on the car I wanted, and he took as much time as I needed to familiarize me with this new car and all of its computerized features. Last night I got stuck in traffic and arrived a half hour late to our appointment. Joe was very patient teaching me the features of the car, and he stayed late, past 8 p.m., to keep showing me how to use the system until I felt comfortable with it. I never felt rushed. Joe had the car detailed again, thoroughly cleaned, and put in a full tank of gas for me, no charge. You can't ask for a better experience than that. He said if I ever have any questions about using the computer commands, just give him a call, anytime. He is an EXCELLENT employee, and I highly recommend him to anyone looking to buy a new Honda automobile. Tony Honda is the place to go if you want a great car at a great price, with excellent people like Joe to help you. More