Tonkin Gladstone Hyundai

Everybody I work with is very professional and kind. The waiting area is excellent and I appreciated the shuttle service. The waiting area is excellent and I appreciated the shuttle service. More

Price was fair. Sales staff very nice. I did not get to see the car before I paid for it because it was at their sister dealership. That seemed odd. Basically Sales staff very nice. I did not get to see the car before I paid for it because it was at their sister dealership. That seemed odd. Basically I don’t have much basis for comparison since this the first new car I’ve purchased. Usually I go by used through private owners. More

The Service Manager, John, is terrific. He’s honest and has integrity. When mistakes are made by his tech’s he owns it and try’s to improve. He actually cares about the customer. A rare bre He’s honest and has integrity. When mistakes are made by his tech’s he owns it and try’s to improve. He actually cares about the customer. A rare breed these days! More

Supportive, fun, continues to assist in my efforts to learn the technology of operating my new vehicle, especially being electric. It has been a positive experience to deal with all of the staff as I hav learn the technology of operating my new vehicle, especially being electric. It has been a positive experience to deal with all of the staff as I have been in several times with questions. The process of purchasing said vehicle was a simple and pleasant experience unlike the old days. 18 years ago it took 7 hours. This time from the test drive on took 2 hours. Thank you!!!!!! More

Jesse was thorough and drove to another location to get our car, then drove it to our home. our car, then drove it to our home. More

Great service, friendly staff, and I have never been pushed to purchase anything. I was even given advice on a optional purchase and was told I could wait and didn't have to do it. pushed to purchase anything. I was even given advice on a optional purchase and was told I could wait and didn't have to do it. More

Service department is horrible. No one communicates, no one does what they say they will. Came in to get my loaner as the service department was closing. The lady trying to show me No one communicates, no one does what they say they will. Came in to get my loaner as the service department was closing. The lady trying to show me my loaner was walking outside, while my service advisor was trying to get the ok on my car. I was quoted an estimate of $3500. I had said that yes I had to have the repairs done because I am financing the car. I called the next morning stating I was not authorizing anything until I received a price quote. Was told my claim had gone back to Hyundai to see if it would be covered more, once they got that amount, the estimate would be sent to me. Did not authorize work on my car until a price quote was received. Was told I would get one via email. Never received, waited over 2 weeks to hear back, when I called was told my engine was on order. Never got updates, had to call constantly to know what was going on. Left voicemails for my service advisor that were never returned. Was never explained to why Hyundai wouldnt cover all of my engine failure on a car with less than 60k miles. More

They have good service, quick wait times, staff is always nice. Glad to keep going to this dealer. nice. Glad to keep going to this dealer. More

Tony in service was great, he always kept me posted as to what was happening. what was happening. More

Great service experience last time I was there which surprised me. Thanks for making it easy. surprised me. Thanks for making it easy. More