Tonkin Gladstone Hyundai

It was a such great car buying experience that I had been dreading. Everyone was so friendly and helpful. I love my new car! dreading. Everyone was so friendly and helpful. I love my new car! More

Great customer service. The men were very friendly & helpful. Answered all my concerning questions and gave me a call when the vehicle was done. Good. The men were very friendly & helpful. Answered all my concerning questions and gave me a call when the vehicle was done. Good. More

Test driving and buying the car was so easy. When it came to my first service they added on additional service/parts that I hadn't requested until that day. I got a loaner car while they worked When it came to my first service they added on additional service/parts that I hadn't requested until that day. I got a loaner car while they worked on my car; and my car got vacuumed and a coupon for a car wash. I am very happy with this service and my vehicle purchase. More

Mehdi was fantastic and did an excellent job of helping me with my vehicle purchase! He was courteous, professional and kept me abreast of everything which was happening throughout the process. He took a c me with my vehicle purchase! He was courteous, professional and kept me abreast of everything which was happening throughout the process. He took a couple of videos for me, which was great since this was in another state. I would do business with this dealership again and would recommend that others do the same. More

Friendly staff, fast service, quoted reasonable price. They did a wonderful job/service on my hybrid Hyundai. My car runs smoothly again. Definitely will be back! They did a wonderful job/service on my hybrid Hyundai. My car runs smoothly again. Definitely will be back! More

Happy with the outcome of my car purchase. People I interacted with throughout the process were courteous and respectful. People I interacted with throughout the process were courteous and respectful. More

Smooth and easy process, Jesse explained everything about buying a new car and gave me other options to consider. Really happy with my purchase. buying a new car and gave me other options to consider. Really happy with my purchase. More

My sales experience was easy and simple without pressure. Z took good care of us, before during and after the transaction. I did run into a few hiccups post-purchase, though, which isn't reflective of the sa Z took good care of us, before during and after the transaction. I did run into a few hiccups post-purchase, though, which isn't reflective of the salesperson. This dealership participates in the Costco auto program, which offers a 50% off coupon for any parts or service, with a $200 maximum. When I went back to utilize this on floor mats, several people in the sales department gave me hassle. They refused to honor the coupon, and tried to make me feel bad that the coupon would make them sell below cost. That is not my problem, I am simply taking advantage of the program they chose to participate in. I had to go back to sales and they were able to work something out with the parts department (again, 5 stars for sales). I also traded in my vehicle and Hyundai owed me $3k back for it. I was told I'd have a check in about a week. After 4 weeks passed with no word, I called only to find out my trade in was never paid off. Once I connected with Barbara she was able to take care of the title and payment quickly, however it should have been handled 4 weeks before without me calling to follow up. More

All so efficient, friendly, and prompt. From sales to service. Excellent dealership. I am pleased From sales to service. Excellent dealership. I am pleased More

Salesman was very nice but inexperienced which made the transaction take way too long. Salesman lacked the knowledge of the vehicle and needed considerable help completing paperwork. Sales manager was very transaction take way too long. Salesman lacked the knowledge of the vehicle and needed considerable help completing paperwork. Sales manager was very helpful and offered another salesperson at the time of delivery and she (Zsaleh) was excellent. Finance person tried too hard to sell us extras which prolonged the transaction even more. More