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Tonkin Gladstone Hyundai

Gladstone, OR

4.6
1,089 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,089 reviews

July 20, 2023

Great team. John and his crew have always been honest and responsive. Their dedication gives me confidence in always going back. More

by sbyronc
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien, and the rest of the service team.
Jul 21, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the kind words. We're glad to hear that John and our team at Tonkin Gladstone Hyundai have provided you with excellent service. Your confidence in us means a lot, and we look forward to serving you again in the future!

July 19, 2023

The staff was very nice & knowledgeable. Fairly quick snacks, coffee and water available in waiting area. More

by JORDENE
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

JORDENE responded

Relocated from New Mexico. This is going to be my place to go for my future trade ins and new vehicles! Came here for service on my current Hyundai.

Jul 19, 2023 -

Tonkin Gladstone Hyundai responded

We are so grateful to be your new dealership of choice, and we look forward to working with you again down the road!

July 19, 2023

Great experience from initial call all the way through final document signing. Straight forward, honest, and seemingly genuine staff. I could not recommend Henry (my salesman) enough. Great communication More

by JLINDSEY0177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Geramimafi
Jul 19, 2023 -

Tonkin Gladstone Hyundai responded

Thanks for the kind words! We're glad to hear that Henry provided you with a great car-buying experience that was simple, easy, and fun. We appreciate your business and hope to see you again at Tonkin Gladstone Hyundai for all your future vehicle purchases. Enjoy the new ride!

July 18, 2023

Similar to another review, you could have earned 5 stars, but there was an issue with scheduling. I made it clear that dropping off the car first thing Thursday morning and picking it back up at the end of More

by JJUHRING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shipman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Will Heredia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Hugger, Yuneise Trujeque, Mehdi Jamil
Jul 18, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for bringing this to our attention. We apologize for any inconvenience or stress that may have been caused by the scheduling issue. We appreciate your feedback and will use it to improve our communication in the future. Have a great day!

July 18, 2023

Love the dealership and especially the service department. Had an oil change done yesterday and the only problem I had was there were oily hand marks on my door panel. After some time I was able More

by BHOLBROOK1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Tonkin Gladstone Hyundai responded

We're glad to hear that you love our dealership and service department. We appreciate the feedback about the condition your vehicle was returned in, and we'll make sure to address this issue with our team. If there is anything else you'd like to share or that we can further assist you with, please don't hesitate to get in touch. Thank you, John Shipman - Service Manager - 503-258-5730

July 18, 2023

Not clear about the real need for the 30. 000 miles and warranty for lease cars and no reply so far but I paid $909. No reply if the car was ready or not so I came to the leadership at almost More

by PRIROSSI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary and Thien
Jul 20, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion regarding the warranty coverages. Allow us to shed some light on these aspects to provide you with a clearer understanding. We apologize for the lack of response you experienced, and we understand your frustration in not receiving timely communication. Our team strives to be as responsive as possible to all customer inquiries, and we regret that we fell short in this instance. We will use your feedback to improve our communication processes moving forward. Regarding the warranty, it's an essential aspect of leasing a car, as it offers you peace of mind during the lease term. This is usually offered to customers who share an interest in long term beyond the factory term of ownership after the lease term. The warranty typically covers certain repairs and maintenance, ensuring that you're protected from unexpected expenses related to mechanical issues. We understand the importance of a comprehensive warranty and work diligently to provide our customers with the best coverage possible. Regarding your experience with retrieving your car, we apologize for any inconvenience caused. Our management team is always here to assist our customers, and we're glad you were able to get your car back promptly. Your satisfaction is of utmost importance to us, and we want to ensure that your leasing experience is nothing short of exceptional. If there's anything else we can do to address your concerns or make your experience better, please feel free to contact us directly. Once again, thank you for bringing these matters to our attention. Your feedback helps us grow and provide better services to our valued customers like you. Hero Yoon

July 18, 2023

It was a great experience and enjoyed the atmosphere and staff very friendly and fast More

by JEFFERSBRIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the review! We appreciate your business and hope to see you back at Tonkin Gladstone Hyundai!

July 18, 2023

Great experience and very helpful! I would definitely recommend this dealership to anyone considering a Hyundai. More

by KLCOLOMBI
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the positive feedback! We're so glad to hear that you had a great experience at Tonkin Gladstone Hyundai. We appreciate your recommendation and hope to see you again in the future!

July 17, 2023

I was very satisfied with my experience at Gladstone Tonkin. The service was excellent and the atmosphere was very comfortable. I was helped immediately at my scheduled time. I really like taking my More

by STEFFANIEWIEKER3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I think his name is Taurin?
Jul 17, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the great review! We're so glad to hear that your experience at Tonkin Gladstone Hyundai was excellent and comfortable. Our team is always here to help with any car issues you may have in the future. Drive safely, and we look forward to serving you again!

July 16, 2023

Henry was awesome. He was super helpful he let us test drive the car by ourselves. Easy no pressure kind of guy. The financial guy Richard R was the worst. He was a jer More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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