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Tonkin Gladstone Hyundai

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.6
1,073 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,073 reviews

July 05, 2023

Got my car serviced and they were quick and friendly, John Shipman is great to work with. More

by MCCALLISTERHEIDI
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Tonkin Gladstone Hyundai responded

This is exactly the kind of feedback we work hard for at Tonkin Gladstone Hyundai! Thanks for giving John a shout-out. Safe travels!

July 05, 2023

i went in for a recall. The wait wasn't too bad. It was about an hour and half. That was the quoted time, and there are no complains. Thien was nice and made all the custome More

by DENNISCHAN1
Recommend Dealer
Yes
Employees Worked With
thien
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Jul 06, 2023 -

Tonkin Gladstone Hyundai responded

Dennis–Thank you for taking the time to support us with your 5 stars! We're glad that Thien provided you with excellent service. Your feedback is greatly appreciated, and we hope to see you again at Tonkin Gladstone Hyundai in the future!

July 03, 2023

Service is usually great however this time it was awful. The service area was chaotic, they couldn’t find keys, kept blocking the service doors so people couldn’t get in and added 8,000 miles to my next ser More

by MOMGAB
Recommend Dealer
No
Employees Worked With
No
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Jul 05, 2023 -

Tonkin Gladstone Hyundai responded

I would like to extend my sincerest apologies for the unsatisfactory experience you encountered during your recent service visit to our dealership. Your feedback is invaluable to us, and we deeply regret any inconvenience you've faced as a result of the service lapses. We are grateful for your understanding of the unique circumstances surrounding our service department. We have stepped up to accommodate the overflow of business from other stores due to appointment availability issues, demonstrating our dedication to meeting the needs of our valued customers like yourself. I want to acknowledge the frustration you experienced with the service area's disorganization, key management, and accessibility challenges. Your skepticism regarding whether your vehicle was properly serviced is understandable given the circumstances, and I am truly sorry for the doubt this situation has caused. Our goal is to provide transparent and trustworthy service, and we will thoroughly investigate your service records to confirm the scope of work performed on your vehicle. To prevent these issues from reoccurring, we are implementing enhanced training for our staff, streamlining our service processes, and improving communication to avoid disruptions in the service area. If you have any further questions, concerns, or feedback, please do not hesitate to contact me directly at 503.258.5703. Sincerely, Hero Yoon General Sales Manager 503.258.5703 hyoon@tonkin.com

July 03, 2023

Great products, Tonkin is vrry professional, great customer service always. John Shipman is a good man. More

by TOM.KOPINSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Basta, Ali Geramimafi
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Jul 05, 2023 -

Tonkin Gladstone Hyundai responded

Thanks for the great review of Tonkin Gladstone Hyundai, Tom! We're proud to hear that John and the team have consistently provided you with top-notch customer service. We appreciate your business and look forward to seeing you again for your next purchase!

June 30, 2023

Last weekend I purchased a pre-owned BMW from Tonkin Gladstone Hyundai. Everyone at the dealership was beyond welcoming and on point throughout the buying process. I’d recommend this dealership to More

by THEERICMONSTER77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mehdi Jamil, Ali Geramimafi, Charles Yosuico
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Jun 30, 2023 -

Tonkin Gladstone Hyundai responded

Eric, thank you so much for choosing Tonkin Gladstone Hyundai and taking the time to leave us such a positive review! We're glad that Charles, Richard, Ali, and the rest of our team provided excellent service throughout your pre-owned purchasing process. If there's anything else we can do for you in the future, please don't hesitate to reach out. Drive safely and enjoy your new BMW!

June 30, 2023

I went for one car. But that car had damage on it. Luckily they had the same car in a different color. Wasn’t the color i original wanted but glad they had it More

by ISAIASGARZA509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Yosuico, Jesse Salazar
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Jul 03, 2023 -

Tonkin Gladstone Hyundai responded

Isaias, thank you for sharing your feedback. We're glad that we were able to accommodate you with a different color option for the car you wanted, even though it wasn't your first choice. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Hero Yoon - General Sales Manager - 503-258-5703

June 30, 2023

Gladstone Hyundai has the best service department in Portland oregon. They truly care about there customers More

by haritashrazzaghy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Boege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aline Bish
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary the service writers is the best., Hero Yoon, Mehdi Jamil, Ali Geramimafi
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Jul 03, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the kind words! We're so glad to hear that our service department at Tonkin Gladstone Hyundai has provided you with excellent care. Your satisfaction is our top priority! We look forward to serving you again in the future.

June 30, 2023

The sales people were awesome and honest. Ibwiuld buy another vehicle from them any time. More

by MATTHEWKREKELER522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehdi Jamil, Ali Geramimafi, Dane Walen
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Jul 03, 2023 -

Tonkin Gladstone Hyundai responded

We're elated that our sales team hit the mark with fantastic service! It's an honor to have earned your confidence and we look forward to working with you again next time at Tonkin Gladstone Hyundai. Safe travels!

June 30, 2023

Fast service and the best dealership I have encountered in my car buying experience. Great people who work here. More

by CHRISTASEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Yosuico
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Jun 30, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the great 5-star review, we appreciate it! The Tonkin Gladstone Hyundai team is proud to have your business, and we'll see you again next time.

June 30, 2023

Jesse was an all around awesome salesperson to work with! He’s easy going and friendly and quickly earned our trust. Communications were smooth and we didn’t feel pressured or pushed, unlike at some other de More

by Cjtuscon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Salazar
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Jul 03, 2023 -

Tonkin Gladstone Hyundai responded

Thanks for the awesome review of Jesse at Tonkin Gladstone Hyundai. We're so glad to hear that he provided you with a simple and easy car buying experience. We appreciate your support, and we'll be here for you when it's time for your next purchase! Drive safely!

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