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Tonkin Gladstone Hyundai

Gladstone, OR

4.6
1,089 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,089 reviews

August 15, 2023

great buying experience henry was awesome made the process painless and not stressful at all More

by NMCAMPBELL0222
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Geramimafi, Dane Walen
Aug 16, 2023 -

Tonkin Gladstone Hyundai responded

We're glad to hear working with Henry on your car-buying process was simple, easy, and fun! We appreciate your recommendation and hope to see you again at Tonkin Gladstone Hyundai for all your future purchases. Enjoy the new ride!

August 15, 2023

Finance Mgr sold services I was never contacted to schedule (Tint, Celia). Also told me I could buy additional services after the car purchase transaction (extended warranty, etc) but when I called hi More

by ANDREW.MURRAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Heredia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Geramimafi, Jesse Salazar
Aug 15, 2023 -

Tonkin Gladstone Hyundai responded

Dear Andrew Murray, Thank you for sharing your experience with us. We extend our sincerest apologies for the miscommunication and inconveniences that transpired during your recent visit. Your feedback is invaluable as we continually strive to enhance our services. We understand that the finance manager involved is no longer with us, and we regret any negative impression their actions may have left. Our goal is to ensure a seamless and transparent experience for all our customers, and this situation has highlighted areas where improvement is necessary. Thank you for your patience and understanding. We look forward to the chance to regain your trust and provide you with the exceptional service you deserve. Regards, Hero Yoon General Sales Manager| TGHY 503.258.5700 hyoon@tonkin.com

August 14, 2023

Everyone I interacted with was very friendly and professional. I love the car wash coupon! More

by TRM0868
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Tonkin Gladstone Hyundai!

August 13, 2023

Logan LaPine made getting into my dream truck SO easy and hassle free!! Thank you from the bottom of my heart!! More

by Corilynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Lapine
Aug 14, 2023 -

Tonkin Gladstone Hyundai responded

Corilynn, we're so glad to know that Logan made your truck-buying experience a breeze at Tonkin Gladstone Hyundai! We will pass along your thanks. Congratulations on getting your dream truck!

August 13, 2023

Seamless car buying process, helpful sales and financing department that found me the best possible deal. More

by Leon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Basta
Aug 15, 2023 -

Tonkin Gladstone Hyundai responded

Leon, we're delighted to know that you found our car buying process seamless at Tonkin Gladstone Hyundai. Thanks for letting us assist in finding the best deal possible!

August 11, 2023

Spotty response time on communication in service department. Took awhile to diagnose issues but quickly fixed. Had electrical issues fixed but they returned the car with clock and radio not working More

by BOLTONR
Purchase Time
Recommend Dealer
No
Employees Worked With
Thien
Aug 11, 2023 -

Tonkin Gladstone Hyundai responded

Bolton, I'm sorry to hear that you did not have a seamless experience with our service department. We aim for timely communication and thorough repairs, so it's disappointing to know we didn't meet those expectations this time around. If your car is still having problems or if there are any other concerns you'd like us to address that could help us make your experience smoother, please reach out directly at your earliest convenience. Thank you, John Shipman - Service Manager - 503-258-5730

August 10, 2023

They are pretty nice. One question that still runs through my mind is "how much money would I have to put down without a cosigner?" More

by CIMBESI2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Haymoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Tonkin Gladstone Hyundai responded

We appreciate your review and are glad to know you found our Tonkin Gladstone Hyundai team friendly! Please feel free to reach out to me directly for any financial queries — I'm happy to help. Thank you! Hero Yoon - General Sales Manager - 503-258-5703

August 09, 2023

Purchased an Ioniq 5, Henry made the transaction so easy we completed it from home and had our car delivered same day! Our needs were met and our concerns were heard and considered. Henry facilitated the sa More

by Ioniq2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Tonkin Gladstone Hyundai responded

We're delighted to know that Henry and our team at Tonkin Gladstone Hyundai were able to make your car-buying experience so seamless! Thank you for choosing us, we hope you enjoy every ride in your new 2023 Hyundai IONIQ 5.

August 09, 2023

Everyone was great to work with except for the young sales associate who made mistakes and misleading statements. What should have been a relatively easy transaction took 4 hours. Also the detailing of More

by lkpath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hero Yoon, Logan Lapine
Aug 10, 2023 -

Tonkin Gladstone Hyundai responded

I'm sorry to hear you were dissatisfied with your recent visit. We strive for excellence and honesty in all aspects of our service, as we agree that working with us should always be simple, easy, and fun. I'm disappointed to know we did not live up to that expectation and I understand how frustrating this must be for you. If you'd like to discuss this further or if there are any other concerns you may have, please don't hesitate to reach out directly using the number I've provided below. I would like to assist however I can. Thank you, Hero Yoon - General Sales Manager 503-258-5703

August 09, 2023

Was pleasantly surprised with the great service, when I stopped in for an oil change for my Santa Cruz. Very pleasant & comfortable waiting area with beverages and snacks. Will be back for all future maint More

by bmelville4455
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Tonkin Gladstone Hyundai responded

We're delighted to know you enjoyed our service and amenities during your recent visit for an oil change at Tonkin Gladstone Hyundai. We look forward to seeing you again for future maintenance needs!

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