Tonkin Gladstone Hyundai

Very helpful and attentive to my needs and concerns. Answered all questions that I had. Answered all questions that I had. More

Had a decent experience shopping for a used SUV yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good gu yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good guy with a pleasant demeanor. If you get the chance to buy from him, give him a shot. The finance department is where we ran into a problem. We had to repeatedly, and eventually forcefully, tell Will to stop offering us things we already said no to about 5 times. We were paying cash and only had a certain amount of money, no amount of talking was going to get us to buy things we literally can't pay for. Then he straight-up lied to us and said he's "legally required" to try to sell us clear-coating and a warranty even after we already to him no 5 times. It is ILLEGAL to say that to a customer, and I hope his employers understand that. There is no law saying he *must* try to up-sell clear-coating over and over again. Avoid him unless you want to be lied to repeatedly. Then he actually belittled us for telling him "No, we already declined," by saying "We'd already be done by now if you'd let me go through this," even though we had, again, already declined FIVE TIMES. But, beyond the negative experience with the Financer (which was only about 5% of the time spent at the dealership), the overall buy was good. Our salesman was kind and patient, the car was nice (needed a little cleaning before we drove off, but that happens sometimes), the price was fair, and the majority of the experience was a positive one. More

Logan was transparent and up front which is appreciated. He answered all of our questions and made sure we felt confident about the purchase. Would recommend him and the hyundai dealership. He answered all of our questions and made sure we felt confident about the purchase. Would recommend him and the hyundai dealership. More

Greeted with smile and taken to area where I needed to be. Then Mary took great care of me. be. Then Mary took great care of me. More

Great dealership! Helped me find my dream car within my budget. Exceptional service and understanding. Helped me find my dream car within my budget. Exceptional service and understanding. More

Great service. Easy scheduling, prompt expert attention. Friendly, fast. Questions easily answered. Will definitely be back! Easy scheduling, prompt expert attention. Friendly, fast. Questions easily answered. Will definitely be back! More

All good ,all good except for the 15 word minimum, ver silly, why, you’re kidding me! silly, why, you’re kidding me! More

Great buying experience. Cameron Basta was very knowledgeable on the product. Negotiation and buying time was better than average. Accommodated me with a home delivery. Cameron Basta was very knowledgeable on the product. Negotiation and buying time was better than average. Accommodated me with a home delivery. More

Idiot answering phone could not give a simple answer she just hung up on me I got hung up on 3 different times by salesman service manager as well. The person who answered the phone was the very worst perso just hung up on me I got hung up on 3 different times by salesman service manager as well. The person who answered the phone was the very worst person I have ever spoken to More

Top notch sales and service team that work in unison to prepare and equip your new car perfectly and on time as promised. prepare and equip your new car perfectly and on time as promised. More