Tonkin Gladstone Hyundai

This dealership is unscrupulous and untrustworthy. I bought a used car with severe amounts of undisclosed damage that shows the car was either not inspected, inspected by someone who is unqualified a I bought a used car with severe amounts of undisclosed damage that shows the car was either not inspected, inspected by someone who is unqualified and without technical knowledge, or inspected and sold knowingly without disclosing the damage. Once you drive off the lot they will ignore any issues. Alan is misleading and dishonest and his behavior embodies all the reasons people distrust and dislike car dealerships. We had agreed on, written down, and signed that the dealership needed to repair a dent on the car and between Alan and Austin in Finance, that document disappeared leaving me with nothing but a verbal promise that they still intend to fix the dent. I had damage reveal itself by the time I drove home due to the poor quality of the undisclosed repair work and after I got off the phone, I instantly knew I was scammed into buying a damaged car. I have so much anxiety about the safety and those have not been looked into. They are telling me they would never sell a car that was in an accident or unsafe, but also say they didn't know there was repair work done. Undisclosed repairs that would have been apparent to any technician if someone had actually looked at it and that have confirmed with an inspection from a capable technician. They have no empathy for their customers. Nabil is awful to work with too. If you want to speak with a sales manager who is dismissive and unkind, you can go to him with any complaints. He left me a voicemail saying the car is undamaged even thought I have pictures of the car still on their lot with that dent. Unreal. Evan is nice, but unhelpful but at least he was nice to me on the phone. More

This dealership is clean & open & friendly . . we felt comfortable & welcomed throughout our time there. Thank you! . we felt comfortable & welcomed throughout our time there. Thank you! More

Great job. We appreciate tge friendly, helpful service you all provided for our new car purchase experience. We appreciate tge friendly, helpful service you all provided for our new car purchase experience. More

Always helpful and promp on servicing your vehicle. This last service required days in the shop alway# kept in loop, though I would have preferred they call me daily, rather than me call them. This last service required days in the shop alway# kept in loop, though I would have preferred they call me daily, rather than me call them. More

My husband and I have bought many cars in our life time but the experience with Mason Baker at the Hyundai dealership was by far the very best car sale associate we have ever met. He had exceptional custom but the experience with Mason Baker at the Hyundai dealership was by far the very best car sale associate we have ever met. He had exceptional customer service and he exceeded all of our expectations. Mason was thorough from the moment I spoke to him over the phone about EV's. He truly loves his job and wants his customer to understand the vehicle and wants to make you happy with your purchase. We never felt pressured or uneasy. We have now become loyal customers at Ron Tonkin Hyundai after this top notch car buying experience! More

Alan Hassen was one of the nicest and brightest sales associates we have ever done business with when purchasing a car! My husband and I are not the most tech savvy and have never leased a vehicle befor associates we have ever done business with when purchasing a car! My husband and I are not the most tech savvy and have never leased a vehicle before, but we had Alan, who was incredibly patient with us and answered our many questions. When we became "picky" on our color choices he went the extra mile to get us what we wanted and a fair price! Our experience was a 10+.....we will be back and asking for Alan to help us with our next purchase. Thank you for all your help. More

Working with Tonkin Hyundai was a good experience. They were able to find the vehicle we wanted and worked efficiently to get it to us quickly. Mason Baker was our sales rep and he truly went above They were able to find the vehicle we wanted and worked efficiently to get it to us quickly. Mason Baker was our sales rep and he truly went above and beyond to help us. We had a slight hiccup with the floor mats, when we brought it up he searched high and low and ended up on an auxiliary lot to get them for us! More

Mason Baker had exceptional communication and customer service. He went above and beyond to make sure we were comfortable while waiting and answered all of our questions. The best car buying experience we service. He went above and beyond to make sure we were comfortable while waiting and answered all of our questions. The best car buying experience we’ve ever had! More

I had an amazing experience working with Logan Lapine in my search for a Mercedes AMG. From the moment we connected, Logan was incredibly knowledgeable, attentive, and committed to helping me find the perfe my search for a Mercedes AMG. From the moment we connected, Logan was incredibly knowledgeable, attentive, and committed to helping me find the perfect car. He took the time to understand my preferences and guided me through the entire process, making sure I got exactly what I wanted. His professionalism and expertise really stood out, and I felt confident every step of the way. If you're looking for a seamless and stress-free car-buying experience, Logan is the person to go to! Thank you, Logan, for making my dream car a reality! More