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Tom Wood Nissan

Indianapolis, IN

4.8
802 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 802 reviews

February 26, 2024

I bought a Nissan Sentra a few months ago and Michael Fagg helped me with that purchase. My company I work out decided to lease a vehicle and because of the great service Michael gave me a few months ag More

by James Marcus Schrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
Feb 26, 2024 -

Tom Wood Nissan responded

James, it's great to know that Michael and our team at Tom Wood Nissan were able to assist you with both your personal and business vehicle needs. We appreciate the continued support! Enjoy your new Nissan Sentra!

February 21, 2024

El agente muy amable servicio al cliente exelente la experiencia que tiene es de un exelente vendedor More

by Erneberm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Tom Wood Nissan responded

Gracias por compartir su experiencia positiva con nosotros en Tom Wood Nissan. Nos alegra saber que nuestro equipo le proporcionó un excelente servicio al cliente. Gracias de nuevo!

February 13, 2024

No one got back to me with any response or vehicle options. I would like to speak to someone More

by ttt3llc23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Feb 14, 2024 -

Tom Wood Nissan responded

I apologize for any lack of communication on our end. We never intend to inconvenience our guests, and I would appreciate another chance to speak with you to see what more I can do to help. I will not be able to gather your contact information form the username provided, but please don't hesitate to give me a call directly. Thank you, Ken Kassenbrock - General Manager - 317-688-6000

January 02, 2024

We're beyond happy with our experience at Tom Wood Nissan. Todd was our consultant and he was exceptional from beginning to end. Not only was he supportive and informative, he was genuine and funny an More

by amandastetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Tom Wood Nissan responded

We're over the moon to know you had such a great experience with Todd at Tom Wood Nissan! It's fantastic that he was able to help find your dream car and make the process enjoyable. We look forward to seeing you for all future vehicle needs, and appreciate any recommendations!

November 09, 2023

Great dealership to work with. A very professional staff that treats you with respect and listens well. Scott Herrman is the best car salesman I have ever worked with. He’s very pr More

by jeff.altman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Nov 09, 2023 -

Tom Wood Nissan responded

Jeff, it's fantastic to know that Scott and our team at Tom Wood Nissan provided you with such a positive experience. We appreciate your recommendation and are here for any future car needs! Enjoy the ride!

October 18, 2023

The place is very nice and clean. The staff are very friendly and helpful. Their maintenance crew are very knowledgeable. More

by Spcampbell173SPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Brown
Oct 18, 2023 -

Tom Wood Nissan responded

We appreciate your kind words about our clean facilities and friendly staff at Tom Wood Nissan. We're proud of our knowledgeable maintenance crew, too! Thanks for the review!

September 27, 2023

They provide great service, at a fair price, and have great availability of appointments and parts. More

by C. Pittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 28, 2023 -

Tom Wood Nissan responded

Thank you for your kind words about our Tom Wood Nissan team. Have a wonderful day and keep us in mind for any future needs!

September 11, 2023

I have worked with Scott Herrman in 2020 and again last week, October 2023, and he is the best! He took the time to offer me several options, took me out to test drive a couple vehicles I was considering a More

by James Kenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Herrman
Sep 11, 2023 -

Tom Wood Nissan responded

James, it's great to know that Scott and Keith provided you with such a positive experience at Tom Wood Nissan. We strive for stress-free and pleasant experiences for all our customers. Thanks so much for your feedback!

September 08, 2023

Provides great service! Customer friendly. Knowledge team. Car ready when promised. Easy to work with. More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Owens
Sep 10, 2023 -

Tom Wood Nissan responded

Jim, we're glad to know you had a great experience with our team at Tom Wood Nissan. We always aim for customer satisfaction and it's wonderful to see that reflected in your visit!

August 10, 2023

I arrived early and they took me right away this getting me in and out well ahead of schedule. More

by rcfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 10, 2023 -

Tom Wood Nissan responded

We're thrilled we could get you back on the road in a timely manner! Many safe and happy miles from all of us at Tom Wood Nissan!

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