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Tom Wood Nissan

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.7
820 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 820 reviews

April 16, 2025

The facility is lovely. The employees are friendly. Darrell was especially helpful and patient. IHe was able to find just the car I needed. More

by lizmartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Graul
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell
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Apr 17, 2025 -

Tom Wood Nissan responded

We're delighted to hear that Darrell and the team at Tom Wood Nissan provided you with a positive experience. Thank you for your kind words! Enjoy your new car!

April 16, 2025

I am so happy with the ease of my 2019 Sentra SV purchase! Jason Wetzel was amazing in facilitating my purchase seamlessly. And Tom Wood's wonderful staff and service department are unbeatable. I More

by myrnie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in Titles
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Apr 17, 2025 -

Tom Wood Nissan responded

Myrnie, we're delighted to hear that Jason and the team at Tom Wood Nissan made your Sentra purchase a seamless experience. Thank you for recommending us so highly! Enjoy every mile in your new 2019 Nissan Sentra SV!

April 13, 2025

We've been using Tom Wood Nissan for our vehicle's service and maintenance needs for several years. The service representatives and technicians are very professional and knowledgeable. We've also pu More

by hammondg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Tom Wood Nissan responded

Thank you for your continued trust in Tom Wood Nissan! We're delighted to hear that our service team and Kevin have consistently met your needs. Enjoy driving those Nissans, and we're here whenever you need us!

April 12, 2025

They failed to diagnosis a dead alternator saying the problem was the battery. This resulted in my being stranded on the highway a second time when the new battery also failed because of the alternator. More

by Indianlindaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service technician
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Apr 14, 2025 -

Tom Wood Nissan responded

It's concerning to hear about your experience with the alternator misdiagnosis, Linda. We strive for accuracy in our services, and I apologize for any inconvenience this has caused you. Please reach out so we can address this issue directly and work towards a resolution. Thank you, Gary Adams - Service Manager - 317-688-6024

April 12, 2025

Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

by ifreda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie in Service.
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Apr 14, 2025 -

Tom Wood Nissan responded

Freda, we're delighted to hear that you've had such a positive experience with our maintenance team at Tom Wood Nissan over the years. Katie and the rest of our staff truly appreciate your kind words!

April 12, 2025

They are always friendly and helpful. Ethan went the extra mile to insure I was satisfied. Great guy. More

by lowellframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 14, 2025 -

Tom Wood Nissan responded

It's wonderful to hear that Ethan went above and beyond for you at Tom Wood Nissan! We're glad our team could provide such a friendly and helpful experience. Thank you for sharing your feedback with us!

April 12, 2025

great service as usual. Been working with Tom Wood Nissan since 2011 and have always gotten great service from great people. More

by gaborden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks, Ethan
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Apr 14, 2025 -

Tom Wood Nissan responded

Thank you for your continued trust in Tom Wood Nissan since 2011! We're delighted to hear that our team consistently provides great service. We look forward to serving you again soon!

April 12, 2025

The place is clean and organized. The people there are friendly and polite. Our salesman Darrell was very accommodating and helpful. More

by lizmartz
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Graul
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell
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Apr 14, 2025 -

Tom Wood Nissan responded

Liz, we're glad to hear you had a positive experience with Darrell and found our Tom Wood Nissan dealership clean and welcoming. Thank you for the feedback!

April 12, 2025

Service was overall fantastic! I will be returning for future service needs. Thanks for all your hard work. More

by dylanfortney89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
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Apr 14, 2025 -

Tom Wood Nissan responded

Dylan, we're delighted to hear you had a fantastic experience with us at Tom Wood Nissan! We look forward to assisting you with your future service needs. Thanks for the kind words!

April 08, 2025

Had the best experience at Tom Wood Nissan! Kevin Eschegaray was phenomenal - very knowledgeable and patient in answering my questions. He was very accomodating and made me feel comfortable dur More

by susan fletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Tom Wood Nissan responded

Susan, we're delighted to hear that Kevin provided such a phenomenal experience for you at Tom Wood Nissan. Thank you for sharing your positive feedback! Enjoy your new car and feel free to reach out if there's anything else we can do for you.

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