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Tom Wood Nissan

Indianapolis, IN

4.8
779 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 779 reviews

June 14, 2024

The service advisor Katie was fantastic in every way. She made sure to be communicative and answer any questions I had. She is a valuable asset to this company. The photos provided with the recommended s More

by sylviaflagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Jun 17, 2024 -

Tom Wood Nissan responded

We're delighted to hear that Katie provided fantastic service and kept you well-informed during your visit at Tom Wood Nissan. Your feedback about the photos is much appreciated, and we'll be sure to share your kind words with her!

June 05, 2024

Todd Lloyd was amazing to work with made a rainy day a quick shopping experience great customer service and very knowledgeable on service and warranty and financial services that come with my purchase Tha More

by elgante1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
Jun 05, 2024 -

Tom Wood Nissan responded

We're delighted to hear that Todd made your experience at Tom Wood Nissan so positive, even on a rainy day! Thanks for highlighting his excellent customer service and knowledge. Enjoy your new purchase!

May 22, 2024

I had a great experience buying my first EV CPO. My sales agent was Robin Hildebrand and she was great at selling the vehicle. Robin was very helpful with all of our questions, very knowledgeable ab More

by Jerrycub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
May 22, 2024 -

Tom Wood Nissan responded

Jerry, we're so happy to know that Robin and our team at Tom Wood Nissan made your first EV CPO purchase a great experience. We appreciate the kind words! Enjoy every feature of your new car!

May 01, 2024

Service writers are all kind and great communicators - even when the news is hard to hear. More

by Grandma Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
May 02, 2024 -

Tom Wood Nissan responded

We're overjoyed to hear that our team has consistently provided courteous and attentive service! Thank you for sharing your praise for the crew at Tom Wood Nissan!

April 30, 2024

Great place. Great people....especially Robin Hildebrand, who listens to your needs and finds the perfect fit. She is not a salesperson....she is a friend who hap More

by chris.lawler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
May 01, 2024 -

Tom Wood Nissan responded

Chris, we're delighted to know that Robin and our team at Tom Wood Nissan were able to assist you in finding the perfect fit. We appreciate your kind words!

April 29, 2024

Got to work with Todd Lloyd in sales at Tom Wood Nissan on my recent purchase and had an overall great experience. Todd has always been great to work with who is always friendly, honest and a great guy. G More

by Rcopenhaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Graul, Todd Lloyd
Apr 30, 2024 -

Tom Wood Nissan responded

We're delighted to know that Todd provided a great car-buying experience for you at Tom Wood Nissan. We appreciate your recommendation and look forward to assisting with any future vehicle needs! Safe travels in your new ride!

April 03, 2024

Great experience. Very early into the search for a replacement vehicle, Kevin steered us in the right direction to find a great car! More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy in finance, Kevin Eschegaray
Apr 03, 2024 -

Tom Wood Nissan responded

Luis, we're glad to know Kevin was able to guide you towards the perfect vehicle at Tom Wood Nissan. Thanks for sharing your experience!

February 25, 2024

I bought a Nissan Sentra a few months ago and Michael Fagg helped me with that purchase. My company I work out decided to lease a vehicle and because of the great service Michael gave me a few months ag More

by James Marcus Schrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
Feb 26, 2024 -

Tom Wood Nissan responded

James, it's great to know that Michael and our team at Tom Wood Nissan were able to assist you with both your personal and business vehicle needs. We appreciate the continued support! Enjoy your new Nissan Sentra!

February 21, 2024

El agente muy amable servicio al cliente exelente la experiencia que tiene es de un exelente vendedor More

by Erneberm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
Feb 22, 2024 -

Tom Wood Nissan responded

Gracias por compartir su experiencia positiva con nosotros en Tom Wood Nissan. Nos alegra saber que nuestro equipo le proporcionó un excelente servicio al cliente. Gracias de nuevo!

February 13, 2024

No one got back to me with any response or vehicle options. I would like to speak to someone More

by ttt3llc23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Feb 14, 2024 -

Tom Wood Nissan responded

I apologize for any lack of communication on our end. We never intend to inconvenience our guests, and I would appreciate another chance to speak with you to see what more I can do to help. I will not be able to gather your contact information form the username provided, but please don't hesitate to give me a call directly. Thank you, Ken Kassenbrock - General Manager - 317-688-6000