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Tom Wood Nissan
Indianapolis, IN
820 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 820 reviews
April 23, 2025
Made an appointment to take care of a recalled part. Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time and gas to go back and forth and arrange someone else to deliver the car with me. They should have known they did not have the part and not made the appointment with me to start with. It is a factory recall. They contacted me to come in. Frustrating. More
by brett52
Verified CustomerEmployees Worked With
NA
April 23, 2025
I’m retired from Tom Wood Nissan, as long as I can make the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is a great guy who always does good work and keeps me informed of all issues. More
by cripe061144
Employees Worked With
Katie Marks and Adrian ?
April 23, 2025
Every time I go, the service is always pleasant, providing excellent service and work. The staff is very professional and courteous. providing excellent service and work. The staff is very professional and courteous. More
by fraisegovish
Employees Worked With
April 23, 2025
Katie took great care of us throughout this entire grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person was less than helpful. You should probably promote Katie to that position and maybe customers would stay happy and stuff would get accomplished. More
by jkinney236
Employees Worked With
Katie
April 22, 2025
It was a good experience. The salesman was helpful and answered all my questions. Happy with my car. The salesman was helpful and answered all my questions. Happy with my car. More
by renknight
April 22, 2025
Very professional and prepared for the transaction. Everyone was very friendly and respectful of our time. I was happy to find out that the current owner was also a prior military service member as wel Everyone was very friendly and respectful of our time. I was happy to find out that the current owner was also a prior military service member as well. More
by dgsebring
April 18, 2025
Adrian was very helpful and service was great as usual. I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! More
by mrl1975
