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Tom Wood Nissan

Indianapolis, IN

Overview
Reviews
Vehicles
4.8
779 Reviews
Call Dealership (317) 848-8888
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4150 E 96th St

Indianapolis, IN

46240

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Showing 779 reviews

September 19, 2024

Great service, great staff. Comfortable waiting room but its the people that make the difference! Thank you for all that you do! More

by ekinht68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Sep 19, 2024 -

Tom Wood Nissan responded

Thank you for the kind words! We're glad to hear that our team at Tom Wood Nissan made a positive impact on your experience. We appreciate your support and look forward to serving you again! Take care!

August 26, 2024

Professional,very CLEAN,EVEŔYONE Is very nice, I liked that they got the vehicle all clean and shiny, He explained all questions ihad More

by ksmohler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
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Aug 26, 2024 -

Tom Wood Nissan responded

Ksmohler, we're delighted to hear you had a great experience with our team at Tom Wood Nissan! Thanks for highlighting the cleanliness and professionalism. Enjoy your shiny new vehicle!

August 15, 2024

Kathi a Sevice advisor was amazing. I enjoyed spending time in Nissan while I waited for oil change More

by Vladimir Ostrovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathi service department
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Aug 16, 2024 -

Tom Wood Nissan responded

Vladimir, thank you for reviewing Kathi and Tom Wood Nissan! We look forward to seeing you next time!

August 04, 2024

I bought my Rogue a week and 2 days ago. I worked with Kevin and he was great. I took it in to have the shop check on something today and the experience there was amazing. Kevin greeted me u More

by kaypro33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
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Aug 05, 2024 -

Tom Wood Nissan responded

Thank you for sharing your experience! We're delighted to hear that Kevin and our service team at Tom Wood Nissan provided such excellent care. Enjoy your Nissan Rogue, and we're here if you need anything in the future!

August 02, 2024

Tom wood Nissan staff(service& sales) are great! My service experience with Erin was awesome! More

by Bakers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
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Aug 05, 2024 -

Tom Wood Nissan responded

We are thrilled to hear that you had an awesome experience working with Erin at Tom Wood Nissan. Thanks for the shoutout to our sales and service teams.

July 31, 2024

Service was quick and efficient and the work was done in timely manner and would recommend their service department . More

by bshmn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis harris
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Jul 31, 2024 -

Tom Wood Nissan responded

Thank you for recommending our service department! We're glad to hear that the team at Tom Wood Nissan provided quick and efficient service. We appreciate your support!

July 26, 2024

Always have great customer service when using the service department. Great communication with process of service and any issues they may find. More

by bshoppell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wood
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Jul 26, 2024 -

Tom Wood Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear our communication and customer service met your expectations. See you next time at Tom Wood Nissan!

July 13, 2024

The service team members are pros. Very helpful and do not push unnecessary repairs. Very accommodating. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Riker 5 stars
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Jul 15, 2024 -

Tom Wood Nissan responded

Thank you for recognizing our service team at Tom Wood Nissan! We're glad to hear they were helpful and accommodating. Your feedback is much appreciated!

June 22, 2024

I’m Always a satisfied customer! Alexis was very courteous, pleasant and above all, honest. More

by 3JUs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 24, 2024 -

Tom Wood Nissan responded

We are glad to hear that Alexis and the team have provided kind and courteous service. Thank you for trusting Tom Wood Nissan with your automotive needs.

June 19, 2024

The Service Department, Ethan, did a great job with the multipoint inspection and specific issue I made them aware of. They worked with my Warranty company and communicated very effectively through the re More

by weavermike64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in Service was my primary contact
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Jun 21, 2024 -

Tom Wood Nissan responded

Thank you for the positive feedback, Mike! We're glad to hear that Ethan and our Service Department at Tom Wood Nissan provided excellent service and effective communication. We appreciate your support!

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