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Tom Wood Lexus

Indianapolis, IN

4.9
1,161 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,161 Reviews of Tom Wood Lexus

July 20, 2018

Great experience buying a new car! My experience with Joe Brumfield was superb as well as the rest of the staff! Lexus IS a quality product and the dealership staff is just as excellen More

by GSBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them, too.

July 19, 2018

excellent experience Joe was very helpful during my visit to buy a new LS 500. The purchasing process was made very easy due to the attentiveness and thoroughness of Joe t More

by tom
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you. There’s nothing better than a customer who loves their new LS 500. If there’s anything else we can do, be sure to let us know.

July 19, 2018

Buying a new car expierence Joe was very knowledgeable on all aspects of the Lexus ES 350, let us drive the car and even keep it for a couple days. More

by George
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

July 18, 2018

Great Experience! Our experience with Tom Wood Lexus and specifically our sales consultant Joe Brumfield was outstanding. No pressure, just a calm enjoyable experience More

by davelikeslexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

July 17, 2018

Fantastic!! Very knowledgeable and straight to the point, cant wait to drive and experience the LEXUS SERVICE .I will recommend to all my friends and family the L More

by lions Dwight& Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remember the IT FELLOW, Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

July 17, 2018

Easy Peasy Easiest purchase ever! Spoke to Joe on the phone and told him what I was looking for. He found the exact car I wanted. He brought it to me in Colum More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Such kind thoughts. Thank you. Enjoy your new vehicle and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

July 17, 2018

Very impressed and pleased! I was impressed from the very start. Our sales person, Alex, answered all our questions, was patient with us, did not pressure us at any point, and m More

by drbrobob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Green
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

July 17, 2018

Great experience! We were greeted by Alicia, made to feel welcome, and then introduced to Alex Green who took care of us through the entire process of buying our car. H More

by Langdonja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alumbaugh, Alicia Crutcher, Alex Green
Jul 25, 2018 -

Tom Wood Lexus responded

We appreciate your review. Finding the right used vehicle isn’t always easy. We’re pleased we could help.

July 15, 2018

Excellent service The lexus plus dealer makes the experience to buy a car so much better. Dealing with one individual the whole time instead of 5 different financial ma More

by Jvaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Green
Jul 17, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

July 10, 2018

Easiest Car Buying Experience Ever I hate buying cars. The process makes my stomach churn. Needing a car, I was shopping online, found a car nearby that fit our needs. From the online c More

by Amwessel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb, Alicia Crutcher, Erika Krumwied
Jul 13, 2018 -

Tom Wood Lexus responded

We appreciate your review. Finding the right used vehicle isn’t always easy. We’re pleased we could help.

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