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Tom Wood Lexus

Indianapolis, IN

4.9
1,170 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,170 Reviews of Tom Wood Lexus

July 25, 2018

My Lexus Experience When I decided to "replace" my trusty 9 year old Jeep, I did a bunch of research of what I might want. I came up with THREE cars, all SUV's, Jeep, Aud More

by JeanneGuio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

So nice to get a great comment. Everyone loves a compliment, but in these days of social media, they are more important than ever. Thank you so much.

July 25, 2018

First Class Betty Wills was great to work with. We felt respected, pampered, and appreciated. We also really like the Tom Wood Lexus Plus program. All of this mad More

by pkalab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Drumreight, Betty Wills, Tom Reisinger
Jul 26, 2018 -

Tom Wood Lexus responded

We love comments like yours! They tell us we’re doing our job right. We know it’s a great feeling to find the pre-owned vehicle that’s right for you, and we’re glad we could help.

July 24, 2018

Satisfied customer I was very specific about the color and options of the car I wanted to lease. Joe was able to quickly find the car and made the leasing experience qu More

by BillF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

July 23, 2018

Great! Joe was a pleasure to work with. He is very profession and knowledgeable. He answered all my questions and seemed sincerely interested in my experienc More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Mark Twain once said he could live two weeks on a good compliment. That’s how we feel about a comment like yours. Thanks, you made our day.

July 22, 2018

Went for service, bought a car We took our Lexus 350 in for regular maintenance and ended up trading it in for a new one. We knew we were going to trade our car in but was not plann More

by Ron and Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

July 22, 2018

My Plexus Lexus I had such an incredible experience with Joe at Tom Wood Lexus! He met me where I was at, listened to my needs, and guided me to which Lexus would be More

by VickyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb is the best in teaching me how to understand all the bells and whistles on my new Lexus! , Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

July 22, 2018

Great deal Second Lexus I've bought from Tom Wood Lexus. Service has always been excellent. Current RX was purchased as certified pre-owned, after 3 year lease More

by DMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Wills
Jul 25, 2018 -

Tom Wood Lexus responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

July 21, 2018

Sales is perfect service could use work Sales was beyond easy. Joe Brumfield will not only provide results, he will keep you informed every step of the way throughout the process. And when i More

by Daniwhip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

July 21, 2018

Alex Green's knowledge base and effiency was outstanding!41s Alex Green's knowledge based approach and effiency was outstanding. He lead us through the BIG purchace of the car of my dreams with ease! More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Green
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

July 20, 2018

Great experience buying a new car! My experience with Joe Brumfield was superb as well as the rest of the staff! Lexus IS a quality product and the dealership staff is just as excellen More

by GSBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them, too.

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