Tom Wood Lexus

Alexa was FABULOUS While traveling (Ca) we were told couldn’t have Sat service by a guy. Since we were over the 30000 maintenance we called again when in Indy and were t While traveling (Ca) we were told couldn’t have Sat service by a guy. Since we were over the 30000 maintenance we called again when in Indy and were told we could do a walk in. Alexa explored our options than talked to the manger and got us in. We were done in just over 2 hrs. When the guy the day before said we couldn’t get in at all and it would take 3 hrs but we could come in at 7:30 Monday morning ruining 1/2 day of travel. ALEXA went beyond for us. More

My Lexus Experience When I decided to "replace" my trusty 9 year old Jeep, I did a bunch of research of what I might want. I came up with THREE cars, all SUV's, Jeep, Aud When I decided to "replace" my trusty 9 year old Jeep, I did a bunch of research of what I might want. I came up with THREE cars, all SUV's, Jeep, Audi and Lexus. All these dealerships were within feet of each other and the entrance to all was a simple right hand turn for me, For some untoward reason, my car turned into the Lexus entrance, Salesman Joe Brumfeld came up to me and asked if I needed help. Well, four hours later I was STILL there AND had made a deposit on an RX 350. Joe made me feel so welcomed, he never acted like I was taking up too much of his time and he seemed genuinely happy to answer all my questions, even though some may have been mundane. I met other workers while there and they were also very thoughtful and caring, Now I do realize these people are there to make money, but I soooo had a good feeling about this place and its product! The rest is history, I never did visit the other two dealerships but I did intend to lol Thanks Joe and all! Hope everyone continues to treat me in the special manner which I deserve lol More

First Class Betty Wills was great to work with. We felt respected, pampered, and appreciated. We also really like the Tom Wood Lexus Plus program. All of this mad Betty Wills was great to work with. We felt respected, pampered, and appreciated. We also really like the Tom Wood Lexus Plus program. All of this made our car buying experience pleasurable. It was a first class visit. More

Satisfied customer I was very specific about the color and options of the car I wanted to lease. Joe was able to quickly find the car and made the leasing experience qu I was very specific about the color and options of the car I wanted to lease. Joe was able to quickly find the car and made the leasing experience quick and simple. This is my 4th Lexus. Joe has helped me with the last 2. More

Great! Joe was a pleasure to work with. He is very profession and knowledgeable. He answered all my questions and seemed sincerely interested in my experienc Joe was a pleasure to work with. He is very profession and knowledgeable. He answered all my questions and seemed sincerely interested in my experience. I would recommend him to anyone. More

Great deal Second Lexus I've bought from Tom Wood Lexus. Service has always been excellent. Current RX was purchased as certified pre-owned, after 3 year lease Second Lexus I've bought from Tom Wood Lexus. Service has always been excellent. Current RX was purchased as certified pre-owned, after 3 year lease expiration, at a great price. Betty Wills provided top-notch guidance through the process. More

Went for service, bought a car We took our Lexus 350 in for regular maintenance and ended up trading it in for a new one. We knew we were going to trade our car in but was not plann We took our Lexus 350 in for regular maintenance and ended up trading it in for a new one. We knew we were going to trade our car in but was not planning on doing it for several months. Joe was not overbearing at all but very knowledgeable and we decided that day was the time to trade. We were very interested in safety features and felt that he answered all our questions. Closing went smoothly and he even texted us when he sold our trade in a few days later. I’m sure Joe will be our salesman when we buy our next Lexus. More

My Plexus Lexus I had such an incredible experience with Joe at Tom Wood Lexus! He met me where I was at, listened to my needs, and guided me to which Lexus would be I had such an incredible experience with Joe at Tom Wood Lexus! He met me where I was at, listened to my needs, and guided me to which Lexus would be my best suited for me. More

Sales is perfect service could use work Sales was beyond easy. Joe Brumfield will not only provide results, he will keep you informed every step of the way throughout the process. And when i Sales was beyond easy. Joe Brumfield will not only provide results, he will keep you informed every step of the way throughout the process. And when it comes to signing on the dotted lines, that was even easier with the help of Joe ! More

Alex Green's knowledge base and effiency was outstanding!41s Alex Green's knowledge based approach and effiency was outstanding. He lead us through the BIG purchace of the car of my dreams with ease! Alex Green's knowledge based approach and effiency was outstanding. He lead us through the BIG purchace of the car of my dreams with ease! More