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Tom Wood Lexus

Indianapolis, IN

4.9
1,161 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,161 Reviews of Tom Wood Lexus

August 17, 2018

Above and Beyond I have had an excellent experience with Tom Wood. I really want to mention how impressed I am with Alex. He has gone above and beyond to make sure my More

by dschroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Green
Sep 06, 2018 -

Tom Wood Lexus responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

August 11, 2018

Another great experience Joe was awesome as always. Super helpful in finding the perfect car for my wife. The no sales pressure is refreshing. This is the second vehicle I hav More

by Basketba44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Sep 06, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

August 11, 2018

Amazing staff and deal This is the second time we've bought a Lexus from Tom Wood. Both vehicles were previously owned and certified. We were not at all treated like we we More

by PamelaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Betty Wills
Sep 06, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

August 11, 2018

Great experience will return just because of Shannon Jackson in service department. I am buying a new lexus mainly because of the service dept. Great work More

by Ls460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jackson- service
Sep 06, 2018 -

Tom Wood Lexus responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

August 07, 2018

Great Var Buying Experience Joe helped make the car buying experience easy and efficient. We knew basically what we wanted to buy but Joe provided a lot of information and suppor More

by 4 time Lexus buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Aug 10, 2018 -

Tom Wood Lexus responded

It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re happy you’re one of them.

August 03, 2018

Best car buying experience ever! Just bought a new 2018 Lexus RX 350 Fsport from Tom Wood Lexus. Was skeptical of the Lexus Plus no hassle dealer but I must admit it was actually an More

by Fsport Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Aug 06, 2018 -

Tom Wood Lexus responded

Such kind thoughts. Thank you. Enjoy your new RX 350 and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

August 02, 2018

Quality Experience - Quality Dealership We bought a 2018 RX350 AWD and a 2018 GS350 F-Sport AWD. These are our 6th and 7th Lexus vehicles. In our opinion, no better vehicle on the planet More

by Xxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Polhamus, James Gamble
Aug 02, 2018 -

Tom Wood Lexus responded

We do love happy customers! And isn’t driving something new a great feeling! If you know anyone else looking for a new vehicle, we hope you’ll suggest us.

August 02, 2018

Exceptional Did what they said they would do. Zach accurately described the vehicle and was honest in his appraisal of its condition. Michael made the delivery More

by jshdshesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drumwright, Zachary Soutendijk
Aug 06, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

July 30, 2018

New GX The dealership is great! Joe Brumfield is awesome! Worked hard to get our new GX to us before the end of the month was up. Drove our new GX to our More

by Mattb32983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Aug 02, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

July 27, 2018

Lexus....they walk the talk The welcoming attitude from all that I came in contact with was awesome. I met Joe on my first visit. My old Lexus was 10 years old, low mileage More

by Sandi Lyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the employees from secretary, other sales persons, the 2 gentlemen that teach how to use car, were happy, courteous,, Joe Brumfield
Jul 30, 2018 -

Tom Wood Lexus responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

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