Tom Wood Lexus

Friendly and well organized Easy to make appointment. Greeted immediately upon arrival. Very friendly staff and well organized. Very short wait until courtesy car was ready. Call Easy to make appointment. Greeted immediately upon arrival. Very friendly staff and well organized. Very short wait until courtesy car was ready. Called when car was ready. Great experience and service. More

Seamless and comprehensive The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station of the allotted time to review car features. Overall good experience. More

Excellent Ms Jackson-Willis is always so professional and efficient in working with me. She makes my experience hassle free and keeps me informed. Shanan is d Ms Jackson-Willis is always so professional and efficient in working with me. She makes my experience hassle free and keeps me informed. Shanan is delightful to work with and goes out of her way to make me comfortable while I wait. Thank you More

Our "always go to experts for Lexus service. Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! More

Maintenance service I had a 100k service which was performed with additional decovered needs in record time. This exceeded my expectations by far and the friendless of a I had a 100k service which was performed with additional decovered needs in record time. This exceeded my expectations by far and the friendless of all involved was excellent. More

Easy, Transparent Process We returned a loaner vehicle for a recall repair, then purchased a certified 2015 Lexus ES350 today. Joe was wonderful. We felt very well taken care o We returned a loaner vehicle for a recall repair, then purchased a certified 2015 Lexus ES350 today. Joe was wonderful. We felt very well taken care of and will most definitely come back!! More

First Class This place is amazing! Staff was extremely professional. Definitely not your average car dealership! We look forward to being a part of the “Lexus fam This place is amazing! Staff was extremely professional. Definitely not your average car dealership! We look forward to being a part of the “Lexus family” More

Great Service ! Quick and thorough ! I waited in the lounge enjoyed the internet service and the Latte while I waited. I had the 20 k service and the car was comple ! Quick and thorough ! I waited in the lounge enjoyed the internet service and the Latte while I waited. I had the 20 k service and the car was completed and cleaned and I was on my way in under 90 min. ! More

Very appreciated to Betty:) We are very happy while buying new car due to Betty’s professionalism and kindness, we definitely ask Betty next car again. Thank you so much! Betty:) We are very happy while buying new car due to Betty’s professionalism and kindness, we definitely ask Betty next car again. Thank you so much! Betty:) More

Regular maintenance The service was prompt and thorough. I asked to have my brakes checked because I was going on a long trip. They reported everything OK. I have confide The service was prompt and thorough. I asked to have my brakes checked because I was going on a long trip. They reported everything OK. I have confidence in their ability. As usual I enjoyed the customer lounge and great coffee. It was a pleasant experience. More