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Tom Wood Lexus

Indianapolis, IN

4.9
1,170 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,170 Reviews of Tom Wood Lexus

October 20, 2018

Fantastic experience I really like a fast fair deal where I have to use limited time. They were fast and professional. Easy process that catered to my preferences over t More

by Kaitlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

October 19, 2018

Great experience with Alicia and Alex! First, Alicia was so helpful in getting this process started for us. We were out of state buyers and she kept us up to date on the availability of ou More

by Corey A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Alex Green
Oct 31, 2018 -

Tom Wood Lexus responded

We’re thankful for your positive review. If you know others looking for a quality used vehicle, please send them our way. We promise we’ll take good care of them.

October 18, 2018

Very efficient sales process This is the first time that I've experienced where my Sales Associate, Joe, also walked me through the lease paperwork and final signatures. It was n More

by jtlong25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb, Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

October 18, 2018

Great service experience I bought my used RX350 at this dealer, and will continue to use Tom Wood Lexus because they have been fair and honest with me. And on more than one o More

by D-in-Carmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Eckler, Joe Cooper, Blaine Polhamus
Oct 31, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

October 17, 2018

This is the way to buy a car I had a very pleasant experience buying my first Lexus. It took a few weeks to find the right one Joe was invaluable in helping me through the proces More

by Lee
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime.

October 17, 2018

Best Service Tom Wood Lexus, specifically Greg Busche, is professional, knowledgeable, and puts the customer first, above all else. Other dealerships I’ve been to More

by Lexus Customer for Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Busche
Oct 22, 2018 -

Tom Wood Lexus responded

Thank you so much for your kind words! We hope you'll tell others about us and send them our way. Thanks again.

October 10, 2018

Purchased Lexus NX 200t Joe was very professional and easy to work with during the purchasing process. We did not intend to purchase a car on the Saturday that we visited To More

by Ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Drumwright, Joe Ingram
Oct 11, 2018 -

Tom Wood Lexus responded

Thank you so much for taking the time to share! We're so glad you had a great experience with us. Now, be sure to tell your friends and family and send them our way! We promise to take great care of them.

October 09, 2018

pleasurable experience Joe made our experience go very smoothly. He was attentive and knowledgeable with every aspect of our purchase. This is our second new Lexus and could More

by Dena1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield, Brooke Bell
Oct 11, 2018 -

Tom Wood Lexus responded

We're glad to know you enjoyed working with us. Thank you for your business and your kind words!

October 07, 2018

Great job! Shannon was very professional and help make my service visit along with the tech that did the work seamless and amazing and also on time More

by Jgamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 11, 2018 -

Tom Wood Lexus responded

So nice to get a great comment. Everyone loves a compliment, but in these days of social media, they are more important than ever. Thank you so much.

October 03, 2018

Great Service! Fantastic Service! Shanan and Alexander were efficient, took care of my vehicle, and made me feel like family while iI had my RC 350 F Sport in for se More

by Rc350guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson-Willis
Oct 11, 2018 -

Tom Wood Lexus responded

Thank you so much for sharing! We're so happy to know that you enjoy our work. We hope that you'll keep coming back.

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