Tom Wood Lexus
Indianapolis, IN
Filter Reviews by Keyword
By Type
1,161 Reviews of Tom Wood Lexus
Great Service! Fantastic Service! Shanan and Alexander were efficient, took care of my vehicle, and made me feel like family while iI had my RC 350 F Sport in for se Fantastic Service! Shanan and Alexander were efficient, took care of my vehicle, and made me feel like family while iI had my RC 350 F Sport in for service. That's why I keep coming back! More
All facets of purchasing new vehicles done excellently! Everyone we dealt with was friendly, helpful and knowledgeable. Caleb was great with showing us how to use technology and even came to our house to se Everyone we dealt with was friendly, helpful and knowledgeable. Caleb was great with showing us how to use technology and even came to our house to set up garage door openers. And Betty was great as usual. We’ve now purchased six Lexus vehicles with her. More
2017 lexus James was very helpful with the purchase of a used Lexus and helped me through the process. Thank you James, I appreciate it and wish you the best. James was very helpful with the purchase of a used Lexus and helped me through the process. Thank you James, I appreciate it and wish you the best. More
New Lexis RX 350 Great experience today buying my new Lexus RX 350. I received an upgrade offer from Lexus, The whole process from scheduling an appointment to buyi Great experience today buying my new Lexus RX 350. I received an upgrade offer from Lexus, The whole process from scheduling an appointment to buying the car went very well. Joe Brumfield, my sales consultant, was very helpful. He was extremely knowledgeable and made the experience go very smoothly. We love the car!! More
5000 mile check Great people. Always polite and courteous. Alex Sweet s definite keeper. JOE Brumfield followed up with me after my visit. This dealership has got it. Great people. Always polite and courteous. Alex Sweet s definite keeper. JOE Brumfield followed up with me after my visit. This dealership has got it. More
Service I was able to get appointment when I wanted it. I was treated as a VIP and service was done in a timely manner. I will recommend Tom Wood I was able to get appointment when I wanted it. I was treated as a VIP and service was done in a timely manner. I will recommend Tom Wood More
Great dealership, very professional staff Worked.with Mike Word. He is one of the best. Very professional and was a great customer rep during my purchase of a 2018 RX350. Worked.with Mike Word. He is one of the best. Very professional and was a great customer rep during my purchase of a 2018 RX350. More
Smooth, wonderful experience! Efficient, smooth experience!! They helped me with transportation and kept me informed about each step of my service visit! The entire process was han Efficient, smooth experience!! They helped me with transportation and kept me informed about each step of my service visit! The entire process was handled very professionally! More
Attentive They r very attentive to ur individual needs. Helped with website for New Lexus (since I can be technologically challenged at times). Would definitely They r very attentive to ur individual needs. Helped with website for New Lexus (since I can be technologically challenged at times). Would definitely recommend this dealership. Have bought numerous cars here. More
Good experience The sales person was knowledgeable and patient with our questions. Did not feel pressure to purchase. He worked with us on the product so we received The sales person was knowledgeable and patient with our questions. Did not feel pressure to purchase. He worked with us on the product so we received what we wanted. The process for purchasing did take quite a bit of time, which I guess is expected, but the whole event did take five hours from test drive to walking out the door with keys to the car we just purchased. More