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Tom Wood Lexus

Indianapolis, IN

4.9
1,161 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,161 Reviews of Tom Wood Lexus

October 03, 2018

Great Service! Fantastic Service! Shanan and Alexander were efficient, took care of my vehicle, and made me feel like family while iI had my RC 350 F Sport in for se More

by Rc350guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson-Willis
Oct 11, 2018 -

Tom Wood Lexus responded

Thank you so much for sharing! We're so happy to know that you enjoy our work. We hope that you'll keep coming back.

October 02, 2018

All facets of purchasing new vehicles done excellently! Everyone we dealt with was friendly, helpful and knowledgeable. Caleb was great with showing us how to use technology and even came to our house to se More

by Mike Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Wills
Oct 11, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too!

October 02, 2018

2017 lexus James was very helpful with the purchase of a used Lexus and helped me through the process. Thank you James, I appreciate it and wish you the best. More

by Julie1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Gamble
Oct 11, 2018 -

Tom Wood Lexus responded

Nothing better than knowing someone enjoyed working with us! Thank you so much for sharing.

September 30, 2018

New Lexis RX 350 Great experience today buying my new Lexus RX 350. I received an upgrade offer from Lexus, The whole process from scheduling an appointment to buyi More

by Tom Hahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield, Meredith Clason
Oct 01, 2018 -

Tom Wood Lexus responded

Thank you for a great review! There’s nothing better than a customer who loves their new Lexus RX 350. If there’s anything else we can do, be sure to let us know.

September 28, 2018

5000 mile check Great people. Always polite and courteous. Alex Sweet s definite keeper. JOE Brumfield followed up with me after my visit. This dealership has got it. More

by JOHNNY Ringo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sweet, Joe Brumfield
Sep 28, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle needs.

September 28, 2018

Service I was able to get appointment when I wanted it. I was treated as a VIP and service was done in a timely manner. I will recommend Tom Wood More

by Mary Mother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trevor
Oct 01, 2018 -

Tom Wood Lexus responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

September 24, 2018

Great dealership, very professional staff Worked.with Mike Word. He is one of the best. Very professional and was a great customer rep during my purchase of a 2018 RX350. More

by DEHurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Word
Sep 24, 2018 -

Tom Wood Lexus responded

Thank you. There’s nothing better than a customer who loves their new 2018 RX350. If there’s anything else we can do, be sure to let us know.

September 24, 2018

Smooth, wonderful experience! Efficient, smooth experience!! They helped me with transportation and kept me informed about each step of my service visit! The entire process was han More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Sep 25, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle service needs.

September 23, 2018

Attentive They r very attentive to ur individual needs. Helped with website for New Lexus (since I can be technologically challenged at times). Would definitely More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allenbaugh, Ryan Morrow, Jim Froman
Sep 24, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

September 21, 2018

Good experience The sales person was knowledgeable and patient with our questions. Did not feel pressure to purchase. He worked with us on the product so we received More

by satisfied
Recommend Dealer
Yes
Employees Worked With
James Gamble
Sep 21, 2018 -

Tom Wood Lexus responded

We love comments like yours! They tell us we’re doing our job right. We know it’s a great feeling to find the vehicle that’s right for you, and we’re glad we could help.

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