Tom Wood Lexus

Painless oil change The oil change process was fast and easy. From the moment I pulled into the service bay I was greeted by polite helpful people. The wait was reasonab The oil change process was fast and easy. From the moment I pulled into the service bay I was greeted by polite helpful people. The wait was reasonable and was made easier by the well-appointed and comfortable waiting areas. More

Excellent - Used Mercedes Purchase If you thought the only way to purchase a used car was to shop locally, you could be missing out on some great deals on some even greater vehicles. M If you thought the only way to purchase a used car was to shop locally, you could be missing out on some great deals on some even greater vehicles. My wife and I were researching the used SUV market for her a vehicle and came across Indy dealer, Tom Wood. He has a range of dealerships with an even wider range of used car inventory. We are SO happy that we made the drive from Ohio to not only save thousands of dollars but to experience their top notch sales staff and the entire Lexus-Plus buying approach. Alex, we appreciate you. Period. You are the one who made this the easiest car purchase thus far. Alicia, thank you for all the upfront information that you provided so quickly and ultimately bringing us to your location. If we are ever in the need of another vehicle, or if a friend or family member is looking to buy, our first stop and recommendation will be with Tom Wood, Indianapolis, IN. More

Excellent Betty was very nice and treated us great. Tom Wood is the the best dealership around .They have a excellent sales staff and treat everyone like their Betty was very nice and treated us great. Tom Wood is the the best dealership around .They have a excellent sales staff and treat everyone like their special. More

I bought a Lexus. Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Grea Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Great experience. More

Class Act I recently had the pleasure of meeting salesman Joe Brumfield. He is very knowledgeable, truthful and patient. Not pushy Ask for Joe! Won't be sorry I recently had the pleasure of meeting salesman Joe Brumfield. He is very knowledgeable, truthful and patient. Not pushy Ask for Joe! Won't be sorry More

Converted long time Benz guy Professional. Personable. Awesome. After being at this Lexus dealer going to a Mercedes dealer will be like going to Walmart. I have never felt so wel Professional. Personable. Awesome. After being at this Lexus dealer going to a Mercedes dealer will be like going to Walmart. I have never felt so welcomed in other dealerships as I was here. I felt like I was buying the vehicle and not being forced or bullied or pressured into making a decision or even buying the car. Everyone was friendly. I have Never had anyone go over the interior and exterior of the car with me before and that definitely helped once I got the vehicle home. When I was walking the lot I did not have someone on top of me smothering me so the comfort of enjoying car buying was a treat. Overall It was a great experience. I will do it again. More

My experience was great! I worked with Betty Wills. I never felt rushed or pressured to “settle” for a car. She listened and found the car I wanted. Everyone was very frie I worked with Betty Wills. I never felt rushed or pressured to “settle” for a car. She listened and found the car I wanted. Everyone was very friendly and helpful, I wouldn’t hesitate to buy from them again. More

Our buying experience was an enjoyable & pressure free one. Our experience from greeting to driving away in our new Lexus GX470 was outstanding. We first went on line to review the Lexus Certified SUV's to see Our experience from greeting to driving away in our new Lexus GX470 was outstanding. We first went on line to review the Lexus Certified SUV's to see if there were any vehicles in the model & price range we were searching. Upon finding that car, we were contacted & set up a time to see the vehicle. The salesperson, James Gamble assisted us. He was a very outgoing salesperson that made us comfortable & went out of his way to make sure we had all of our questions & concerns addressed. After test driving the vehicle, our Lexus GX460 was evaluated for a trade-in value. Once we decided to move forward with the purchase, we had a preconceived value of our trade-in. We received the trade-in value we were seeking, which allowed us to move forward with the sale. The new car was cleaned & filled with gas & we were on our way. I would recommend Tom Wood Lexus to anyone for a truly pleasurable experience when making this kind of purchase. The entire Lexus staff was wonderful to work with. I cannot see us buying a car from anyone else in the future. More

Excellent service Great friendly service from Gregg Busche. Explain the scope of service brilliantly. Very helpful in explaining the scope of work and benefit of perfor Great friendly service from Gregg Busche. Explain the scope of service brilliantly. Very helpful in explaining the scope of work and benefit of performing 60K mile service on my LS 460AWD..offered loaner vehicle so I do not have to wait at the dealership . Thanks Gregg for loaning me vehicle. More