![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Tom Wood Lexus
Indianapolis, IN
Filter Reviews by Keyword
By Type
1,172 Reviews of Tom Wood Lexus
Excellent transaction Excellent service and customer service. The employees were professional, friendly, prompt, and very helpful. My air bag was replaced within a very rea Excellent service and customer service. The employees were professional, friendly, prompt, and very helpful. My air bag was replaced within a very reasonable time. They even filled up my gas tank and washed my car. I will certainly visit the dealership for all my car needs. More
Wonderful I went to Tom Wood looking for a new vehicle and was treated like someone special. Erika was great to work with and so was everyone else. I went to Tom Wood looking for a new vehicle and was treated like someone special. Erika was great to work with and so was everyone else. More
Great, efficient dealership I had a great experience buying from Joe at Tom Wood Lexus. Their process is very streamlined and I was able to get the whole deal done very quickly. I had a great experience buying from Joe at Tom Wood Lexus. Their process is very streamlined and I was able to get the whole deal done very quickly. More
Terrific afternoon I bought a 2019 RX 450 hL and traded in my 2015 RX 450h. The process was straightforward and done in a very friendly helpful manner with clear explana I bought a 2019 RX 450 hL and traded in my 2015 RX 450h. The process was straightforward and done in a very friendly helpful manner with clear explanations and demonstrations. Sale closing process was simple and efficient. Things that needed to be double checked were done so quickly. More
My salesperson was fantastic! Robert (Rob) Young was great! Professional, friendly, courteous, very helpful and patient. He answered all my questions thoroughly. He took the time Robert (Rob) Young was great! Professional, friendly, courteous, very helpful and patient. He answered all my questions thoroughly. He took the time to review in detail all add on options and accepted my final decision. All paperwork was completed to my expectations! More
Great courteous service Was visiting My son’a family over Christmas. Christmas Eve my battery was dead. The day after Christmas my son jumped the dead battery and I drove to Was visiting My son’a family over Christmas. Christmas Eve my battery was dead. The day after Christmas my son jumped the dead battery and I drove to Tom Wood Lexus. They were quick to check out my vehicle and install a new battery. Service advisor, Greg was very professional and courteous. More
Oil change and tire rotation I had a great experience and definitely recommend Tom Wood Lexus for any service needs. Cody Shuler was my service consultant and he was an absolute I had a great experience and definitely recommend Tom Wood Lexus for any service needs. Cody Shuler was my service consultant and he was an absolute pleasure to work with. He got me in right away with no notice, right before the holidays, and with a loaner vehicle. Cody made the whole process seamless and was key to my great experience. Not only do I recommend Tom Wood Lexus but I highly recommend Cody Shuler as well. More
Quick and easy I visited Tom Wood this weekend and Joe was very knowledgeable about the vechicle I purchased. The car was used but he made it feel as if we were buyi I visited Tom Wood this weekend and Joe was very knowledgeable about the vechicle I purchased. The car was used but he made it feel as if we were buying a new one. Thank you! More
Excellent I have given a five star rating because it was a pleasure meeting Robert Young. He was very nice and helpful and I love my new car! ?? I have given a five star rating because it was a pleasure meeting Robert Young. He was very nice and helpful and I love my new car! ?? More
Courteous I have been working with Tom Wood Lexus for 9 years. I will say the way they handle the customer is with the upmost courtesy and that they try to mak I have been working with Tom Wood Lexus for 9 years. I will say the way they handle the customer is with the upmost courtesy and that they try to make it the best experience possible. They definitely are proud and back their cars. I am now looking for another car and it will only be a Lexus. I would not go to another dealer. Thank you More