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Tom Wood Lexus

Indianapolis, IN

4.9
1,172 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,172 Reviews of Tom Wood Lexus

January 04, 2019

Excellent transaction Excellent service and customer service. The employees were professional, friendly, prompt, and very helpful. My air bag was replaced within a very rea More

by WiseKingSolomon 2nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Corey, Joe, , Ryan Morrow, Brandon Billeisen, Jim Froman, James Gamble, Zachary Soutendijk, Mike Word, Alex Green, Tom Reisinger, Luke Lucas, Michael Smith
January 01, 2019

Wonderful I went to Tom Wood looking for a new vehicle and was treated like someone special. Erika was great to work with and so was everyone else. More

by Chell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Krumwied
December 31, 2018

Great, efficient dealership I had a great experience buying from Joe at Tom Wood Lexus. Their process is very streamlined and I was able to get the whole deal done very quickly. More

by JKan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
December 29, 2018

Terrific afternoon I bought a 2019 RX 450 hL and traded in my 2015 RX 450h. The process was straightforward and done in a very friendly helpful manner with clear explana More

by Joelou3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Drumwright, James Gamble
December 29, 2018

My salesperson was fantastic! Robert (Rob) Young was great! Professional, friendly, courteous, very helpful and patient. He answered all my questions thoroughly. He took the time More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Young
December 28, 2018

Great courteous service Was visiting My son’a family over Christmas. Christmas Eve my battery was dead. The day after Christmas my son jumped the dead battery and I drove to More

by Randall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
December 27, 2018

Oil change and tire rotation I had a great experience and definitely recommend Tom Wood Lexus for any service needs. Cody Shuler was my service consultant and he was an absolute More

by cgrantsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Shuler
December 24, 2018

Quick and easy I visited Tom Wood this weekend and Joe was very knowledgeable about the vechicle I purchased. The car was used but he made it feel as if we were buyi More

by Robmilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
December 21, 2018

Excellent I have given a five star rating because it was a pleasure meeting Robert Young. He was very nice and helpful and I love my new car! ?? More

by Rachael317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Young
December 20, 2018

Courteous I have been working with Tom Wood Lexus for 9 years. I will say the way they handle the customer is with the upmost courtesy and that they try to mak More

by Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher
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