Back

Tom Wood Lexus

Indianapolis, IN

4.9
1,180 Reviews

4610 E 96th St

Indianapolis, IN

46240

Directions

By Type

1,180 Reviews of Tom Wood Lexus

March 08, 2024

I am a loyal Lexus driver. Tom Wood handles all of my service needs. I am treated with courtesy and fairly. More

by PJPuurdue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rominger, Zachary Soutendijk
Mar 11, 2024 -

Tom Wood Lexus responded

We're delighted to know that you've had a positive experience with our service team at Tom Wood Lexus. We appreciate your loyalty and look forward to continuing the great relationship!

March 01, 2024

The process was relatively smooth. They convey as sense of calm. I was impressed by the amenities and the way the dealership goes the extra mile to make each customer feel important. More

by daniel.hammerschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Mar 01, 2024 -

Tom Wood Lexus responded

Daniel, we appreciate your feedback! It's great to know that our team at Tom Wood Lexus made you feel valued and provided a smooth experience. Enjoy the ride in your new vehicle!

February 28, 2024

Good at making the customer feel welcome. Katelyn was wonderful to work with! We are very pleased with our purchase. The whole process was fast and efficient. Overall a very positive experien More

by Dianne.vanness
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
Feb 28, 2024 -

Tom Wood Lexus responded

Dianne, we're delighted to know that Katelyn and our team at Tom Wood Lexus made you feel welcome! We strive for efficient service. Enjoy your new purchase!

February 17, 2024

It’s Stahl good at Tom Wood! This was an amazing experience, and Katelyn showed me that I can get the car of my dreams! Thank you Tom Wood Lexus More

by kittymow008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Joe Brumfield, James Gamble, Zachary Soutendijk, Katelyn Stahl, Corey Thingelstad, Mike Word, Brooke Bell, Michael Smith, Ryan Garland
Feb 19, 2024 -

Tom Wood Lexus responded

We're so glad to know you had an amazing experience with us at Tom Wood Lexus! It's wonderful that Katelyn could help make your dream car a reality. Thank you for the positive feedback and enjoy your new ride!

February 16, 2024

Thomas and Steve were both very kind, patient and knowledgeable. I really enjoyed working with both of them. More

by Dmjohnson530
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Kilburn, Steve Card
Feb 16, 2024 -

Tom Wood Lexus responded

We're glad to know that Thomas and Steve provided you with a great experience at Tom Wood Lexus. Thank you for sharing your feedback!

February 14, 2024

It was clean and comfortable. The staff was friendly and very helpful . Much better experience than other dealers. More

by Diane.baldessari
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Feb 15, 2024 -

Tom Wood Lexus responded

Diane, we're glad to know you found our dealership clean and comfortable. Our team at Tom Wood Lexus always aims for a friendly and helpful experience! Thanks for your kind words!

February 02, 2024

Easy with little stress and dealership had what I wanted to purchase with several autos available . More

by Mikembenac49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 02, 2024 -

Tom Wood Lexus responded

Thanks for the shoutout and support! We're glad your experience at Tom Wood Lexus was stress-free, and we wish you happy miles ahead!

January 01, 2024

Everyone that I dealt with was friendly and professional. I was treated with kindness and respect More

by bmhcanuk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl Stafford
Jan 02, 2024 -

Tom Wood Lexus responded

When a customer says words like this, we know we're doing our jobs right at Tom Wood Lexus! It was our pleasure to assist you with courteous professionalism. Thanks for your support!

December 28, 2023

My salesperson Elizabeth was great. Knowledgeable, friendly and efficient. She put together the numbers, gathered my information and I was out the door driving my Lexus within a few ho More

by Zhonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 28, 2023 -

Tom Wood Lexus responded

Zhonda, we're delighted to know that Elizabeth provided you with such a positive car-buying experience at Tom Wood Lexus. We pride ourselves on our honest pricing and efficient service. We thank you for recommending us and hope to work with you again in the future. Enjoy the new ride!

December 22, 2023

Great service from my sales representative, Thomas and service advisor. , Dakota. They treated me like a person and not a number. More

by sreldridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Kilburn
Dec 23, 2023 -

Tom Wood Lexus responded

We're delighted to know that Thomas and Dakota provided you with excellent service at Tom Wood Lexus. We always aim for our customers to feel valued and it's great to hear we succeeded! Thanks for the kind feedback.

...
9
...