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Tom Wood Lexus
Indianapolis, IN
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1,174 Reviews of Tom Wood Lexus
This was a good experience. Everything was completed on time. Communication with the service representative was good also. I would definitely recommend them to others. time. Communication with the service representative was good also. I would definitely recommend them to others. More
The service department person I worked with was professional and courteous. I could not be more pleased with this repair experience. I would recommend this Dealer to my family and friends. professional and courteous. I could not be more pleased with this repair experience. I would recommend this Dealer to my family and friends. More
Excellent service, great people. Layout allows you to watch the work in progress. (Went there for battery and starter system I inspection and repair/replacement) as well as discussion about the recalls o watch the work in progress. (Went there for battery and starter system I inspection and repair/replacement) as well as discussion about the recalls on the Lexus NX). More
Ryan is a true, knowledgeable professional. He took the time to answer all of my questions and was a pleasure to work with. I highly recommend working with him! Great experience. Thanks, Ryan! time to answer all of my questions and was a pleasure to work with. I highly recommend working with him! Great experience. Thanks, Ryan! More
Dealership was extremely efficient in meetings all my requirements. Although the vehicle I desired was not in inventory, it was found in another dealership and delivered in a timely manner. requirements. Although the vehicle I desired was not in inventory, it was found in another dealership and delivered in a timely manner. More
Great and quality apprehensive service . Their vehicles are always top quality and maintenance is completed quickly and timely. They also provide great support whenever needed. are always top quality and maintenance is completed quickly and timely. They also provide great support whenever needed. More
Pickup was great...service was great...would have appreciated a heads up that you were keeping my car over night...had no idea . A call at 7:22am next morning informed me that they were returning my appreciated a heads up that you were keeping my car over night...had no idea . A call at 7:22am next morning informed me that they were returning my car. More
Tom Wood generously provided a courtesy vehicle during my service. The staff asked often how I was doing and if I had been helped. Snacks could be better. service. The staff asked often how I was doing and if I had been helped. Snacks could be better. More