Tom Wood Lexus

The entire buying process from Tom Wood Lexus was a pleasure. Zach was our primary salesperson and Betty also assisted. They were courteous, professional and knowledgeable. Everything was explained in pleasure. Zach was our primary salesperson and Betty also assisted. They were courteous, professional and knowledgeable. Everything was explained in detail, the vehicle we were interested in was prepped and ready for our test drive. The dealership itself was beautiful and we were offered snacks and refreshments when we arrived. I would recommend Tom Wood Lexus to anyone looking to purchase a Lexus. More

We always have our Lexus service at Tom Wood Lexus. Our Lexus Service consultants are Erin Alberts Maglinte. and Shanan Jackson-Willis. They are excellent at their jobs. They are professional and polite. T Lexus Service consultants are Erin Alberts Maglinte. and Shanan Jackson-Willis. They are excellent at their jobs. They are professional and polite. The service technicians are excellent with the work. Thank you A. Mockabee More

Dealership is fine, service manager is fine, mechanics are incompetent. Did not find or fix my electrical problem. If the Lexus dealer can’t fix a Lexus, where do you go? I am not happy! I have to get rid are incompetent. Did not find or fix my electrical problem. If the Lexus dealer can’t fix a Lexus, where do you go? I am not happy! I have to get rid of the car. It has 50K miles on it. More

My service advisor was courteous. He took the time to explain the services I received and to explain what I can expect at my next visit. explain the services I received and to explain what I can expect at my next visit. More

Cody is the best service person at Tom Wood Lexus....,professional, courteous and attentive to details. Can’t say enough good things about this dealership and staff. Lexus....,professional, courteous and attentive to details. Can’t say enough good things about this dealership and staff. More

Took my car in early Monday for 30,000 service and a couple of recalls. Had waited 6 weeks to make sure the parts were in. Service Advisor did not return any of my calls or texts. On Thursday, called couple of recalls. Had waited 6 weeks to make sure the parts were in. Service Advisor did not return any of my calls or texts. On Thursday, called service manager. Finally got my car on Thursday. Work not completed! More

It has been a while since I’ve bought a vehicle. I really felt the process was best car buying experience I’ve ever had. I came into contact with only 3 people and each person was professional and eager to a felt the process was best car buying experience I’ve ever had. I came into contact with only 3 people and each person was professional and eager to assure I felt comfortable and valued throughout. I am definitely recommending this dealership to my friends. More

Erin is always responsive and I appreciate her arranging pickup of my vehicle. I appreciate my vehicle being clean and delivered in a timely manner. pickup of my vehicle. I appreciate my vehicle being clean and delivered in a timely manner. More

been a loyal customer for 25+ years. service one of the main reasons i continue buying Lexus automobiles. the loaner car availability has become an issue once or twice where the service person could not lo main reasons i continue buying Lexus automobiles. the loaner car availability has become an issue once or twice where the service person could not locate the vehicle prearranged for me which took way too much of my time at drop off. More

Tom Wood Lexus experience was prompt and thorough. I would highly recommended their service dept. Cody took great care of the issues with my vehicle. would highly recommended their service dept. Cody took great care of the issues with my vehicle. More