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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

July 26, 2024

Shanon and Jacob made my first experience with Tom Wood Lexus very pleasant. I suggest that they both be cloned - More

by sholaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon ( service advisor ) - Jacob ( technician)
Jul 26, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Shanon and Jacob made your first visit to Tom Wood Lexus so enjoyable! Thanks for the fun suggestion and kind words.

July 25, 2024

I was able to book an appointment online for next day and reserved a loaner . Chris , my service specialist was very good and my car was ready by midday . I was very pleased with the whole process. More

by liz.vantassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Jul 26, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're glad Chris and the Tom Wood Lexus team could provide a seamless service visit. We appreciate your support!

July 16, 2024

Have always used Tom Wood Lexus and always receive excellent service. Thank you. O.k. More

by Xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 16, 2024 -

Tom Wood Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Tom Wood Lexus Team

July 02, 2024

Great experience start to finish. Would highly recommended them. Thomas was excellent throughout the process. More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 02, 2024 -

Tom Wood Lexus responded

Mark, we're delighted to hear you had a great experience with Thomas and the team at Tom Wood Lexus. Thanks for recommending us!

June 28, 2024

I found the Tom Wood Lexus dealership to be polite, accommodating, and welcoming. I highly recommend. More

by Cathleenfritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Parts team
Jun 28, 2024 -

Tom Wood Lexus responded

Cathleen, thank you for recommending Tom Wood Lexus! We're glad to hear that our team made your visit a pleasant one.

June 27, 2024

I want to thank Chris Lutz on his professionalism and customer service. He is very knowledgeable about the vehicles and provided clear and helpful information. I appreciated the time he took to answer al More

by lifenwang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lutz
Jun 27, 2024 -

Tom Wood Lexus responded

Thank you for sharing your positive experience with Chris Lutz at Tom Wood Lexus! We're glad to hear he provided knowledgeable and patient service. Enjoy your new vehicle!

June 26, 2024

Dakota was very helpful. He communicated everything to me both in text and by phone - very professionally. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 26, 2024 -

Tom Wood Lexus responded

Phil, we're delighted to hear that Dakota provided such professional and helpful service at Tom Wood Lexus. Thanks for sharing your experience!

June 15, 2024

Cody was efficient, thorough, professional, knowledgeable, accommodating, and I really appreciated it. Thank you very much! More

by Sknierste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 17, 2024 -

Tom Wood Lexus responded

We're delighted to hear that Cody provided such excellent service at Tom Wood Lexus. Thanks for sharing your experience!

June 10, 2024

Prompt. Courteous. Got back to me promptly. Friendly when I dropped my car off. Gave it a good washing. More

by Esrom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan 5 stars
Jun 10, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're glad to hear our team at Tom Wood Lexus provided prompt and courteous service, including a nice car wash. We appreciate your feedback!

June 08, 2024

Great experience from the time we arrived and till we completed our purchase. Rylee McDaniel was fantastic! Would highly recommend this dealership and ask for Rylee. More

by JoAnnaF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee McDaniel
Jun 10, 2024 -

Tom Wood Lexus responded

JoAnna, we're delighted to hear you had a great experience with Rylee and the team at Tom Wood Lexus! Thanks for recommending us!

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