Tom Wood Lexus

Attentive, on time and friendly…did I mention helpful. The car prices are at the top of the scale but I would buy again from them. The car prices are at the top of the scale but I would buy again from them. More

Awesome Service. Very knowledgeable professional and customer focused. Mike McCann kept me informed of progress. Our sales person retired. We will miss Betty. Looking forward to building a relationship customer focused. Mike McCann kept me informed of progress. Our sales person retired. We will miss Betty. Looking forward to building a relationship with our sales representative. Service is main reason for buying cars from Tom Wood Lexus More

Megan and Michael were very nice and easy to work with. The general manager made a point to introduce himself which I’ve never had a general manager do at a dealership before. Everyone I’ve talked to was The general manager made a point to introduce himself which I’ve never had a general manager do at a dealership before. Everyone I’ve talked to was great. More

My job sometimes requires me to transport children. So I My job sometimes requires me to transport children. So I keep blankets and stuffed dolls in my car. When I picked my car up I found those blankets ( My job sometimes requires me to transport children. So I keep blankets and stuffed dolls in my car. When I picked my car up I found those blankets (that were on back seat) stretched across the floor of my car and a stuffed doll that was in the window. On the floor on the blankets. I also found a large tool that looked like a crow bar in the front of my car on the floor. I don't know what kind of sick behavior this was, but it is unacceptable. My services that were to be performed did not require anyone to be in my back seat at all. I am furious and question whether or not services were even done. I was also given a loan that was dirty inside and out. More

Very thorough and friendly . Technician spent a lot of time explaining the service with no pressure. time explaining the service with no pressure. More

Shanan is wonderful. Great communicator. She explains Shanan is wonderful. Great communicator. She explains what’s needed and gets organized and always has a loaner ready. Shanan is wonderful. Great communicator. She explains what’s needed and gets organized and always has a loaner ready. More

Very professional consultant explained all issues patiently and the service provided was very satisfied. I really appreciate Tom wood Lexsue. Thank you. patiently and the service provided was very satisfied. I really appreciate Tom wood Lexsue. Thank you. More

Always great customer service and vehicle service. Love the loaner vehicle program they offer. Turn around time is great. the loaner vehicle program they offer. Turn around time is great. More

Shanan goes beyond the standard quality of personal care for her customers! She answers all my questions, text messages to stay in contact throughout the service appointment, explains all the findings of th for her customers! She answers all my questions, text messages to stay in contact throughout the service appointment, explains all the findings of the service request and has an appreciation for my time constraints as a doctor. Thank you Shanan for the many years we've worked together for the cars I've purchased. More