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Tom Wood Lexus

Indianapolis, IN

4.9
1,170 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,170 Reviews of Tom Wood Lexus

January 30, 2022

Both Jessie and Tyler have been fabulous in helping me get the car I’ve been wanting for 11 months! More

by Skeeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Smith, Jesse Haldeman, Steve Card
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Jan 31, 2022 -

Tom Wood Lexus responded

Thank you for taking the time to review us! We are so glad to hear that Jessie and Tyler delivered such a seamless purchase experience. Drive safely, and we hope to see you back again at Tom Wood Lexus!

January 27, 2022

Kevin and everyone there is super nice and helpful! I am grateful that they take care of my car so well! More

by Sttkyeager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
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Jan 28, 2022 -

Tom Wood Lexus responded

Thank you for taking time to commend Kevin! We are delighted that you can depend on him and our Tom Wood Lexus team to provide excellent service. Have a fantastic weekend!

January 27, 2022

Great service and fair prices. Greg is terrific to work with! We’ve had two Lexus vehicles and will continue to buy them. More

by JCluxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service dept
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Jan 28, 2022 -

Tom Wood Lexus responded

Thank you for this amazing review! We appreciate your kind words about Greg, and we are glad to have your trust in our work here at Tom Wood Lexus! See you again next time.

January 25, 2022

Professional, trustworthy and reliable. I appreciate the timely service reminders and scheduling in addition to the actual service appointment start and finish time. More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Young
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Jan 26, 2022 -

Tom Wood Lexus responded

Max, thank you for the great review! We are so glad to hear that you had such an outstanding purchase experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Very accommodating. Kept me updated and easily got a loaner car. My service advisor, Michael McCann, was excellent. More

by djfang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Jan 25, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Michael and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 22, 2022

Good services Very professional Very clean placeIt has Good services Very professional Very clean place It has space so we can maintain social distance More

by velquisp3109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 24, 2022 -

Tom Wood Lexus responded

We're so happy that our commitment to great service stood out to you! Thanks so much for taking a moment to give us a great review and we hope to see you at Tom Wood Lexus again next time!

January 22, 2022

Professional and always good service. The help in the past has made me a return customer on occasion when I was tempted to change brands. More

by kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names. Several helped wrap up the deal, Joe Brumfield
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Jan 24, 2022 -

Tom Wood Lexus responded

Hi Kelly - Seeing your positive review puts a smile on our faces! Thank you for choosing Tom Wood Lexus and for taking the time to share your experience. Safe travels until we see you again!

January 20, 2022

I always get excellent service for my vehicle. The service technicians also find any additional appropriate needed repairs. More

by RMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Jan 20, 2022 -

Tom Wood Lexus responded

Thank you for your continued business and your confidence in our work! It makes our day to know that you and your vehicle are always so well taken care of by our team here at Tom Wood Lexus. See you next time!

January 20, 2022

Great dealer with true professionals in every department. Service is outstanding and very convenient If you are considering a Lexus ask for Mike Word in sales! More

by Mooreal514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Jan 21, 2022 -

Tom Wood Lexus responded

We're glad you've enjoyed working with our team! Thank you for the kind feedback and five stars - we're honored that Tom Wood Lexus has earned your high marks all around. Take care!

January 08, 2022

Everyone at the dealership make sure that your ones are taken care of in a very timely manner More

by Vickyd1913
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Jan 10, 2022 -

Tom Wood Lexus responded

Vicky, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

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