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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

December 27, 2022

They are Professional, communicative and finished all the necessary repairs in a timely fashion. Super friendly. More

by SMckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 27, 2022 -

Tom Wood Lexus responded

Thanks for leaving Tom Wood Lexus a five-star review. It was a pleasure assisting you, and we look forward to serving you next time, McKenzie!

December 17, 2022

Cody was very helpful, and he worked with me so that all of my automotive needs were addressed. More

by Wvegasx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 19, 2022 -

Tom Wood Lexus responded

Thanks for the great review. We're glad that Cody was helpful and nice to work with. We appreciate your business here at Tom Wood Lexus!

December 17, 2022

Excellent customer service! I was without my car for a month. They had me in a loaner and updated me regularly on progress! More

by Joni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Dec 19, 2022 -

Tom Wood Lexus responded

Thanks for the excellent review. We're glad that the Tom Wood Lexus team was helpful and nice to work with! We appreciate your business, and we'll see you again down the line.

December 16, 2022

Kevin Dilk is great to work with and Rick always does a great job getting me a car to drive. He’d really helped me this time and had my back. More

by Mojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk, Rick
Report | Print
Dec 16, 2022 -

Tom Wood Lexus responded

We will be sure to let Kevin and Rick know you had a great experience with Tom Wood Lexus recently. Thanks for the kudos. See you next time!

December 15, 2022

Tom Wood Lexus is: Timely / Efficient Caring / Friendly Knowledgeable Clean / well-lit Provides coffee! Thank you! More

by SKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 15, 2022 -

Tom Wood Lexus responded

Thank you for this fantastic review of Tom Wood Lexus! We are grateful for your support and business. Happy holidays!

December 14, 2022

Dakota is awesome! Customer service is through the roof. Straightforward on all costs and fees. Always a pleasure to work with this dealership. More

by Michelle F
Recommend Dealer
Yes
Employees Worked With
Dakota Almeida
Report | Print
Dec 14, 2022 -

Tom Wood Lexus responded

Thanks for this great review of Tom Wood Lexus, Michelle! We are thrilled to hear that Dakota has been awesome to work with. The team is here to help with all of your Lexus needs!

December 13, 2022

Great experience enjoyed working with everyone their. Staff was polite and very friendly would recommend them to anyone. More

by mschaefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Dec 13, 2022 -

Tom Wood Lexus responded

It makes us so happy to hear that our team offered such welcoming assistance! Thank you for supporting Tom Wood Lexus with your recommendation and 5-star review.

December 09, 2022

I had my 2021 RX 350 in for its 25000 mile checkup on Wednesday All the personnel were delightful to deal with ! My car was ready in less time than I expected and they washed and vacuumed it as well! Awe More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Almeida
Report | Print
Dec 09, 2022 -

Tom Wood Lexus responded

Thank you for this great review of Tom Wood Lexus. We are thrilled to hear that our team provided efficient and detailed work. Your trust and feedback mean the world to us!

December 08, 2022

Prompt, professional service. Check in and check out were handled smoothly. Options for needed service and services later were well handled More

by dandiprasad5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Dec 08, 2022 -

Tom Wood Lexus responded

Thank you for sharing your service experience with Tom Wood Lexus! We hope you have a great day!

December 04, 2022

Everyone was pleasant and professional. The communication was fantastic. The entire experience was great and I would recommend Lexus to anyone. More

by dmcdougall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Dec 04, 2022 -

Tom Wood Lexus responded

We are thrilled to hear that you enjoyed your recent visit to Tom Wood Lexus! Thank you for the 5 stars, and have an awesome day!

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