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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

February 01, 2023

I was working with Janes Gamble, he was able to answer my questions and gave me an explanation for each paper I signed. Very appreciate the help and the services offered. Didn’t have to stay for half day to More

by Raymonde Janvier Meus Adeniyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gamble
Report | Print
Feb 02, 2023 -

Tom Wood Lexus responded

Thanks for the great review of Tom Wood Lexus, Raymonde! It is exciting to hear that Janes provided informative and efficient support throughout your purchase. He and the team appreciate your support!

January 29, 2023

They always treat me with extreme kindness and are very efficient and thoughtful in explaining options and service. More

by EMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Jan 30, 2023 -

Tom Wood Lexus responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 25, 2023

They do very great job n friendly , I’m very happy with their service , thank you More

by Andynguyen81
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris voivodas
Report | Print
Jan 25, 2023 -

Tom Wood Lexus responded

Thanks for the review of Tom Wood Lexus! We're glad that the team was friendly and nice to work with. See you around!

January 25, 2023

Employees were polite and helpful. Explained the work order clearly and in a timely manner. More

by beamerjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Jan 25, 2023 -

Tom Wood Lexus responded

Thanks for the 5 stars! We're glad that you found our team polite and helpful. See you next time here at Tom Wood Lexus!

January 22, 2023

Nice,courteous,reliable,fast and trust staff. I recommend this place to friends and families. More

by Jayadev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanon Jackson
Report | Print
Jan 23, 2023 -

Tom Wood Lexus responded

Thank you for the review! We hope to see you back again at Tom Wood Lexus!

January 14, 2023

I highly recommend Tom Wood. Lexis parts and service department. Service Advisor, Travis Keller is always excellent to work with! A 5/5 every time! More

by Randy Hillenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller
Report | Print
Jan 16, 2023 -

Tom Wood Lexus responded

Randy, thank you for the great review! We are so glad to hear that you had a successful service experience working with Travis and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 13, 2023

Very good service. Car was ready when promised. Service rep is friendly, courteous, informative, and covers all the work done and needed. I will be coming back for addi More

by Steve Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller
Report | Print
Jan 13, 2023 -

Tom Wood Lexus responded

Our team is always happy to help you out, Steve! Thank you so much for supporting Tom Wood Lexus and we will see you next time!

January 10, 2023

Great service. Exceptional customer service. Tom Wood Lexus goes thr extra mile to service your vehicle. More

by Tavellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson-Willis
Report | Print
Jan 10, 2023 -

Tom Wood Lexus responded

Thanks for this great review of Tom Wood Lexus! It is exciting to hear that you have felt taken care of by our team. We are here to help with any of your service needs!

January 10, 2023

Doug Rominger - our salesman did an above and beyond amazing job making sure that we were not only given the information that we asked for concerning our vehicle purchase but also showing that he cared More

by Rmthumbsup
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Rominger , Zachary Soutendijk
Report | Print
Jan 11, 2023 -

Tom Wood Lexus responded

It's great to hear that you enjoyed working with Doug during your recent purchasing process! Thank you so much for trusting Tom Wood Lexus, and safe driving in your new ride!

January 10, 2023

I love the service I get here. They make you feel valued and seen. They listen to your questions and provide solutions that are conscientious. My service consultant Greg Busche is More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Busche, Betty Wills
Report | Print
Jan 10, 2023 -

Tom Wood Lexus responded

Greg is one of the best in the business and we are happy to see that you had the chance to work with him, Shelly! Thank you for choosing Tom Wood Lexus and we will see you next time!

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