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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

November 09, 2023

Everything was just right! I have no complaints. They were on time with my service. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mcann
Report | Print
Nov 09, 2023 -

Tom Wood Lexus responded

Gina, thank you for the review! We hope to see you again at Tom Wood Lexus!

November 08, 2023

Great dealership with service consultants that don't take advantage of the consumer. The only place I go with my car! More

by weber.trudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Nov 08, 2023 -

Tom Wood Lexus responded

We're so glad to know that you trust our team at Tom Wood Lexus with your car. Thank you for the positive feedback and we look forward to seeing you next time!

November 07, 2023

They are always professional. They follow through and do what they say they will! Thanks More

by Djones7748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCanns
Report | Print
Nov 07, 2023 -

Tom Wood Lexus responded

Thanks for the great review of Tom Wood Lexus! We hope to see you down the road.

November 02, 2023

My service advisor, Cody was excellent and worked to make sure all work was done in a timely manner and all warranty work was covered! More

by mahagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Shuler
Report | Print
Nov 02, 2023 -

Tom Wood Lexus responded

We're glad to know that Cody provided excellent service and ensured all work was done promptly at Tom Wood Lexus. Thanks for the positive feedback!

November 02, 2023

Shannon was great to work with. Thank you for changing our oil, rotating the tires, and the multipoint inspection. More

by sandyzellers49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Jackson Willis in service., Alicia Crutcher
Report | Print
Nov 02, 2023 -

Tom Wood Lexus responded

We're glad to know that Shannon provided you with excellent service at Tom Wood Lexus. We appreciate your feedback and look forward to assisting you again in the future with any of your needs!

November 01, 2023

Perfect services I will like to recommend Lexus Tom wood to friends and relatives.Good Job keep it up More

by babajideolaibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 01, 2023 -

Tom Wood Lexus responded

We're so glad to know you had a great experience with our team here at Tom Wood Lexus and would recommend us. Thanks for your support!

October 28, 2023

Prompt appointment. . good review of car status. Pictures of problems found. Good value of service compared to other dealerships we have had contact with More

by pjettyindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, service
Report | Print
Oct 30, 2023 -

Tom Wood Lexus responded

We're glad to know you found our service prompt and valuable at Tom Wood Lexus. We strive for transparency with all our customers, so we appreciate your feedback!

October 26, 2023

Great sales experience with Ryan Garland and the bonus is that Ryan knows Lexus technology inside and out. Love my 350RX! Wish that I had bought a Lexus sooner. Thank you Tom Wood Lexus for a great exper More

by Ginger Rice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Garland
Report | Print
Oct 26, 2023 -

Tom Wood Lexus responded

We're delighted to know that Ryan provided you with a great sales experience at Tom Wood Lexus. Enjoy your Lexus 350 RX and don't hesitate to reach out if there's anything else we can assist you with!

October 22, 2023

Always a pleasure. We usually wait. The waiting area is great! The service is always exceptional. More

by Jillhartle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Busche
Report | Print
Oct 23, 2023 -

Tom Wood Lexus responded

Thank you so much! We appreciate your business here at Tom Wood Lexus.

October 22, 2023

People are so dang nice! Easy to buy a car. So thorough with paperwork. I will be back. More

by DoubleG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
Report | Print
Oct 23, 2023 -

Tom Wood Lexus responded

Thank you for the review! We are so glad to hear that you found the right vehicle to work with us. Drive safely, and we hope to see you back at Tom Wood Lexus!

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