Tom Wood Lexus
Indianapolis, IN
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1,336 Reviews of Tom Wood Lexus
Seeking a used ES300H Ryan did an exemplary job. Frankly, one of the best experiences in a car dealership ever. And we did not even buy a car due to a lack of appropriate Ryan did an exemplary job. Frankly, one of the best experiences in a car dealership ever. And we did not even buy a car due to a lack of appropriate inventory to choose from. We will provide referrals when possible and will put Ryan on the top of the list when we need another car. More
Friendly and pleasant My salesperson know how to explain what you need to know before purchasing your desire car. Very helpful in giving you important information you nee My salesperson know how to explain what you need to know before purchasing your desire car. Very helpful in giving you important information you neef to maintain your car. More
New car purchase Very professional, transparent and nice. My sales rep. Joe Brumfield took care of every aspect of the purchase. He was very helpful, knowledgeable a Very professional, transparent and nice. My sales rep. Joe Brumfield took care of every aspect of the purchase. He was very helpful, knowledgeable and made sure all of my questions answered to my satisfaction. More
Overall good experience Recently purchased a vehicle from Joe. He was very patient with us (we’ve visited several times in the past but never found just the right vehicle) an Recently purchased a vehicle from Joe. He was very patient with us (we’ve visited several times in the past but never found just the right vehicle) and was efficient and professional during the purchase process. We’re grateful for someone who was easy to work with, friendly and knowledgeable! More
Airbag Recall Fix I appreciate being contacted by this dealership to inform me about the recall and schedule the work promptly. I also appreciate having my car picked u I appreciate being contacted by this dealership to inform me about the recall and schedule the work promptly. I also appreciate having my car picked up though I live at some distance, and the use of a loaner. Shanan Jackson did a good job to keep me informed and handle the details. More
Superb experience! Joe was amazing! We came in, from out of state with a trade in, all the paperwork was done that morning, car was warmed up, full of gas and we signed Joe was amazing! We came in, from out of state with a trade in, all the paperwork was done that morning, car was warmed up, full of gas and we signed everything and we're out the door in about an hour and a half! Will definitely tell our friends and family about the awesome service. More
Excellent service The service by Tom Wood Lexus is always a very reliable one with highly professional staff making sure customer’s needs are all met. I have been using The service by Tom Wood Lexus is always a very reliable one with highly professional staff making sure customer’s needs are all met. I have been using for more than a decade and each time I am very impressed by their high quality service. More
60000 mile check up plus sensor light Waited 25 minutes after appointment time then had to find someone to help me Then very helpful and accommodating as is my experience and expectation Waited 25 minutes after appointment time then had to find someone to help me Then very helpful and accommodating as is my experience and expectation More
Great service Tom Wood has always been very professional in dealing with me. They provide great service. They even brought my car to my house when it was done. Than Tom Wood has always been very professional in dealing with me. They provide great service. They even brought my car to my house when it was done. Thanks so much for your great service! More
Quick and easy purchase This was an easy transaction with one great salesperson that was knowledgeable and able to handle complete process. Would recommend salesperson to ot This was an easy transaction with one great salesperson that was knowledgeable and able to handle complete process. Would recommend salesperson to others. Professional dealership ! More
















