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Tom Wood Lexus

Indianapolis, IN

4.8
1,336 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,336 Reviews of Tom Wood Lexus

February 10, 2019

Seeking a used ES300H Ryan did an exemplary job. Frankly, one of the best experiences in a car dealership ever. And we did not even buy a car due to a lack of appropriate More

by iklp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Morrow
February 07, 2019

Friendly and pleasant My salesperson know how to explain what you need to know before purchasing your desire car. Very helpful in giving you important information you nee More

by Komlavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Soutendijk
February 05, 2019

New car purchase Very professional, transparent and nice. My sales rep. Joe Brumfield took care of every aspect of the purchase. He was very helpful, knowledgeable a More

by Brady123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
February 01, 2019

Overall good experience Recently purchased a vehicle from Joe. He was very patient with us (we’ve visited several times in the past but never found just the right vehicle) an More

by stacydexter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
February 01, 2019

Airbag Recall Fix I appreciate being contacted by this dealership to inform me about the recall and schedule the work promptly. I also appreciate having my car picked u More

by Jill J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
February 01, 2019

Superb experience! Joe was amazing! We came in, from out of state with a trade in, all the paperwork was done that morning, car was warmed up, full of gas and we signed More

by Bmac11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Polhamus, Joe Brumfield
January 30, 2019

Excellent service The service by Tom Wood Lexus is always a very reliable one with highly professional staff making sure customer’s needs are all met. I have been using More

by USAIn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samosa, Cody
January 30, 2019

60000 mile check up plus sensor light Waited 25 minutes after appointment time then had to find someone to help me Then very helpful and accommodating as is my experience and expectation More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis/Service
January 29, 2019

Great service Tom Wood has always been very professional in dealing with me. They provide great service. They even brought my car to my house when it was done. Than More

by Mommy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanan Willis
January 26, 2019

Quick and easy purchase This was an easy transaction with one great salesperson that was knowledgeable and able to handle complete process. Would recommend salesperson to ot More

by NewESowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Word
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