Tom Wood Lexus

Great experience We found a car at Tim Wood Lexus on their website and decided to take a look at it. I really had no intention of making a purchase that same day, but We found a car at Tim Wood Lexus on their website and decided to take a look at it. I really had no intention of making a purchase that same day, but walked out with a new car. The customer service was great, the price was fair and the quality of the car was excellent. I appreciated the time spent going over all the features of the car. I think James did an outstanding job . Lexus is a great car and Tom Wood is a great place to buy it. More

Awesome Staff and Great Service!!! From start to finish the experience was top notch. We worked with Brandon and Alicia and they were able to help answer all the questions we had about From start to finish the experience was top notch. We worked with Brandon and Alicia and they were able to help answer all the questions we had about our New Lexus IS F Sport. Being an out of state buyer they went above and beyond to tell us about the vehicle and ensure us we were getting the best price in the market. More

Very good customer service Efficient, quick in and out, friendly, comfortable waiting area. WiFi connection. Provided update while waiting.no concerns and no unwanted sales pitc Efficient, quick in and out, friendly, comfortable waiting area. WiFi connection. Provided update while waiting.no concerns and no unwanted sales pitches. Very good experience More

Replacement of rear tail light Took my vehicle in to have a rear taillight replaced. We ran into complications initially with the fixture itself but resolved it in a timely manner. Took my vehicle in to have a rear taillight replaced. We ran into complications initially with the fixture itself but resolved it in a timely manner. Brian Mahoney took great care in following the repair to completion. I have great confidence in him and his staff. More

Routine maintenance They serviced my car faster than I expected. I appreciated that they paid for an Uber to take me back to my house. They explained a wheel alignment th They serviced my car faster than I expected. I appreciated that they paid for an Uber to take me back to my house. They explained a wheel alignment they did. More

Best service ever Treated fairly, great service, friendly crew. Loved driving the car off the showroom floor. My husband and I are very satisfied customers (again). We’ Treated fairly, great service, friendly crew. Loved driving the car off the showroom floor. My husband and I are very satisfied customers (again). We’ll be back. More

Purchase of 2015 GS 350 Was searching for a specific vehicle and found the make and model on web site and found site informative and thoroughl. The information was complete a Was searching for a specific vehicle and found the make and model on web site and found site informative and thoroughl. The information was complete and useful. More

Very professional and friendly. Brandon did a great job! Answered all my questions and was quick to get back to me. He knew the vehicle, warranty, and paperwork. The whole process Brandon did a great job! Answered all my questions and was quick to get back to me. He knew the vehicle, warranty, and paperwork. The whole process was very quick & organized. More

Impressed Erin was great. She made sure that I understood what Service wood be done before starting. I enjoyed waiting sor my car in the nice cafe. Erin was great. She made sure that I understood what Service wood be done before starting. I enjoyed waiting sor my car in the nice cafe. More

Remarkably smooth & professional quality exudes ! Excellent customer service! Found the perfect car to replace a loss. All in one purchase was smooth and comfortable with the expertise of the sta Excellent customer service! Found the perfect car to replace a loss. All in one purchase was smooth and comfortable with the expertise of the staff& knowledgeable, kind sales agent who found us our first Lexus ! Erika was amazing ,completing the financing & warranty in less than a week, working around our busy schedules & Hera ! Blane was kind & helpful to assist on test drives with much knowledge to share . My Lexus is impressive to all ! Thanks More