Tom Wood Lexus

Great experience Everyone I spoke with was friendly and helpful. Oil change was done quickly while I waited in lounge where the snacks and coffee were delicious. All m Everyone I spoke with was friendly and helpful. Oil change was done quickly while I waited in lounge where the snacks and coffee were delicious. All my service questions were answered before I left. More

Best car experience ever Friendly Efficient Knowledgeable Fair Open Everything you would like to happen when dealing with a car dealership. Felt secure that all woul Friendly Efficient Knowledgeable Fair Open Everything you would like to happen when dealing with a car dealership. Felt secure that all would work out to best honest practices. More

Great dealership doing business in a special way I came form out of town to purchase a used Honda Pilot. The car was as advertised and enjoyed the straight forward low pressure friendly way of doing I came form out of town to purchase a used Honda Pilot. The car was as advertised and enjoyed the straight forward low pressure friendly way of doing business. The entire staff worked together to complete the sale and make sure we were well informed. From the initial internet inquiry to end of sale the process was comfortable and friendly More

Awesome dealership and amazing service Tom Wood Lexus has always surpassed my expectations, from the buying process to service. They always take me on time, offer loaners, and finish when p Tom Wood Lexus has always surpassed my expectations, from the buying process to service. They always take me on time, offer loaners, and finish when promised. The customer lounge is comfortable and roomy. The service personnel are welcoming and attentive. More

Superior Sales I first came to Tom Wood in July of 2016 and bought my first Lexus ever. What can I say? I am sold not only on the Lexus brand but on Tom Woods supe I first came to Tom Wood in July of 2016 and bought my first Lexus ever. What can I say? I am sold not only on the Lexus brand but on Tom Woods superior service and most importantly on Ryan Morrow. I came back to Ryan in January of 2019 to trade in my 2016 RX450 for and new 2019. Ryan really takes care of his customers, and takes the time to find exactly what they want. I will be back again when its time to upgrade again. More

Tom Wood Lexus Experience I took my vehicle in for service and as always my service representative is very knowledgeable and helpful. She provided excellent service!!!! Thank I took my vehicle in for service and as always my service representative is very knowledgeable and helpful. She provided excellent service!!!! Thank you Shanan!!!!!!!! More

Service to Lexus Great customer service! Service department immediately informed me on what needed to be repaired on the car and when the car was ready to be picked u Great customer service! Service department immediately informed me on what needed to be repaired on the car and when the car was ready to be picked up. More

Awesome, attentive service! Joe Brumfield and the whole dealership were amazing throughout the whole process! He wanted me to be comfortable with my purchase and made sure I was Joe Brumfield and the whole dealership were amazing throughout the whole process! He wanted me to be comfortable with my purchase and made sure I was happy every step of the way. I will be recommending him to all my friends and family! More

Great Customer Service Michael Word was very beneficial. He has great personality and very straight forward. Greatly recommended. I will reach out to him any day. Great p Michael Word was very beneficial. He has great personality and very straight forward. Greatly recommended. I will reach out to him any day. Great people to deal with and Michael is very friendly. I was in an out in just under two hours now that's service. I would recommend them anytime. More

Service Again I had no trouble booking my appointment and reminders were sent via email and text days prior. I got a loaner car and the service was completed Again I had no trouble booking my appointment and reminders were sent via email and text days prior. I got a loaner car and the service was completed on time. No issues. I was also told when my next service should be and what would need to be done Easy and friendly service More