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Tom Wood Lexus
Indianapolis, IN
1,251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,251 Reviews of Tom Wood Lexus
November 09, 2018
Excellent salesman The salesman, Michael Word, was excellent and several other employees were also helpful. No one was pushy; everyone was polite. I was treated in a v The salesman, Michael Word, was excellent and several other employees were also helpful. No one was pushy; everyone was polite. I was treated in a very professional way by everyone at the dealership. Everything was explained well by Mr. Word. I think the extra programs that were offered were both useful and, for the most part, well-priced for the coverage. All in all, it was a pleasant experience. More
by Retired teacher
Employees Worked With
Mike Word
November 07, 2018
Quick and Easy It was simple and easy and it felt good. the Saturday visit I had my dog and he was welcomed. that was cool. Thanks for A great new car!! It was simple and easy and it felt good. the Saturday visit I had my dog and he was welcomed. that was cool. Thanks for A great new car!! More
by Jef1041
Employees Worked With
Joe Brumfield
November 06, 2018
Excellent Great experience in sales n service dept if I could I'd give everyone a 12 plus Thank you all oh and the renovation is beautiful Susy Diaforli Great experience in sales n service dept if I could I'd give everyone a 12 plus Thank you all oh and the renovation is beautiful Susy Diaforli More
by Sunshine
Employees Worked With
Greg bushe service department , Josh Kordes, Alex Green, Robert Young
November 06, 2018
New Car Happiness Joe Ingram was extremely helpful and very patient with us. He was very diligent in giving us all of the options and very helpful in helping us to mak Joe Ingram was extremely helpful and very patient with us. He was very diligent in giving us all of the options and very helpful in helping us to make the best decision. This was the purchase of our 4th Lexus and we wouldn't go anywhere else. More
by tennisgirl0627
Employees Worked With
Tina Smith, Kaleb Rader, Joe Ingram
November 03, 2018
Wonderful support and follow up I’ve never leased a car before and Alex guided me through the entire process with ease. When I had questions about setting up my account, he helped me I’ve never leased a car before and Alex guided me through the entire process with ease. When I had questions about setting up my account, he helped me without hesitation. I will use Alex Green in all my future purchases at Lexus. More
by Mrs. Horsfield
Employees Worked With
Alex Green
October 31, 2018
Great comfortable process My interaction with Zach Soutendijk the sales person was great. He was very knowledgeable and helpful in the process. Kaleb Rader also demonstrated gr My interaction with Zach Soutendijk the sales person was great. He was very knowledgeable and helpful in the process. Kaleb Rader also demonstrated great knowledge in his education of the vehicles technology. More
by LexusNX
Employees Worked With
Kaleb Rader, Zachary Soutendijk
October 30, 2018
The advisors are very knowledgeable and curtious. The work done is always done right the first time. I usually work with Shannon, but because she was off I was assigned to Alex. I must say, they are The work done is always done right the first time. I usually work with Shannon, but because she was off I was assigned to Alex. I must say, they are both outstanding. Thanks For the excellent service you provide More
by Gene1234
Employees Worked With
Alex Green
October 30, 2018
Recent service Took care of my issue with little hassle. Erin is always very responsive and works to make sure whatever concern I have is addressed. Thanks Took care of my issue with little hassle. Erin is always very responsive and works to make sure whatever concern I have is addressed. Thanks More
by NathanB
Employees Worked With
Erin Maglinte
October 27, 2018
Best premium advisor Joe Brumfield is the most honest and friendliest advisor you could ever asked for. I’ve done 2 lease contracts with him for me and my wife. I’d recom Joe Brumfield is the most honest and friendliest advisor you could ever asked for. I’ve done 2 lease contracts with him for me and my wife. I’d recommend him to anyone who want premium dealership experience. More
by duyn
Employees Worked With
Joe Brumfield
October 27, 2018
Excellent Listened to needs, took time to complete work .. did not rush and skip anything. Work was excellent Pricing was very fair and actually less than ex Listened to needs, took time to complete work .. did not rush and skip anything. Work was excellent Pricing was very fair and actually less than expected Treated as “the only customer there” Could ask for no more! Thx More
by Carman
Employees Worked With
Corey Thingelstad
