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Tindol Subaru
Gastonia, NC
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239 Reviews of Tindol Subaru
Best new car buying experience we've ever had. We had already test driven a 2015 Subaru Outback Limited at another dealership, but had read positive reviews about Tindol Subaru. So when we took a We had already test driven a 2015 Subaru Outback Limited at another dealership, but had read positive reviews about Tindol Subaru. So when we took a trip from Harrisburg, NC to the NC mountains we decided we would stop by Tindol Subaru on the way home. We met with Doren Moore and described to him the exact vehicle/options we wanted. Within 30 minutes we had their best price, which was better than a True Car Price. Doren told us that they didn't have the vehicle we wanted in stock, but they had one coming, which we could reserve by placing a deposit on the vehicle. We did place a deposit on the vehicle, but because of the demand for the Outback it took much longer than the date the factory originally gave Tindol. We sold our vehicle to a private individual. The buyer of our car wanted to take possession of our car based on the original delivery date the factory had given Tindol. Tindol most generously gave us a loaner car to drive until our new Outback arrived - now that's customer service! Doren was great throughout the process, keeping us informed of what was going on with the delivery of our new Outback. My wife and I both felt like they treated us like "family". I would highly recommend Doren Moore and Tindol Subaru. Almost forgot to mention that we did meet the Sales Manager, Robin Anderson. She was a joy to be around, very positive attitude and very friendly - not your typical dealership sales manager. More
Chris is Fantastic! I need to purchase a 2016 Outback on short notice. Chris found me the perfect car with exact package and options my family needed. He made the entir I need to purchase a 2016 Outback on short notice. Chris found me the perfect car with exact package and options my family needed. He made the entire buying process easy and straightforward. No games or pressure or tactics you see at so many car dealerships. It was a pleasant process and great experience. When I went to pick up my new car, it was exactly as described and Chris went out of his way to introduce me to everyone at the dealership from the GM to the Service Manager. I live in Charlotte and it was absolutely worth the drive to Tindol as Chris gave me a much better price than either of the Charlotte Subaru dealers and found the exact car I needed. I would certainly recommend Chris Townsend and the Tindol Subaru dealership! More
Great buying experience! We went in knowing exactly what we were looking for and we got it all and more including great customer service. Great buying experience. Thank you! We went in knowing exactly what we were looking for and we got it all and more including great customer service. Great buying experience. Thank you! More
Ask for Gordon! After much deliberation and many test drives, I made the decision to purchase my new Outback from Tindol. Gordon Haygood was an example of patience an After much deliberation and many test drives, I made the decision to purchase my new Outback from Tindol. Gordon Haygood was an example of patience and professionalism, never pushing me to purchase but insuring that all my questions were answered and that I understood the features of the autos I was considering. When I was ready to buy, the purchasing process was easy and painless. None of that dreadful, drawn out car buying wheel in' n deal in'; the process was simple, concise and straightforward with Tindol offering a fair price right up front on both my new car purchase and my trade-in. Dealing with Gordon and Tindol Subaru was an excellent car buying experience, the way it should be done! Thanks Gordon! More
New car buying experience This was our second purchase from Tindol Subaru. Robin and Paul went above and beyond to make our car buying experience pleasant. We really appreciate This was our second purchase from Tindol Subaru. Robin and Paul went above and beyond to make our car buying experience pleasant. We really appreciate the kindness and courtesy expressed by the staff. This was our 6th Subaru Outback. We continue to be very happy with cars and highly recommend this dealership. More
Very quick and painless. From beginning to end the car buying process here was very, very easy. Everyone at the subaru dealership was very helpful and very kind. No one treate From beginning to end the car buying process here was very, very easy. Everyone at the subaru dealership was very helpful and very kind. No one treated me any kind of way because I was a young girl who wouldn't typically be buying a new car. I have witnessed other people's experiences at other car dealerships and my experience at the subaru dealership triumphs every other experience I've had. I am definitely loyal to subaru after having two subarus and dealing with all of the very helpful staff. I would definitely recommend this dealership to a friend. In fact I have recommended this dealership to a friend who bought her subaru at tindol subaru. More
Great help from Chris Townsend My wife & I leased a 2016 Subaru Forester. We went to the dealer to lease a 2015 at year end prices but they got us 2016 for a little more money My wife & I leased a 2016 Subaru Forester. We went to the dealer to lease a 2015 at year end prices but they got us 2016 for a little more money More
New Legacy. My wife has been getting her car serviced at this dealership for 3 years. On one of those visits i was introduced to Chris. I was impressed with the My wife has been getting her car serviced at this dealership for 3 years. On one of those visits i was introduced to Chris. I was impressed with the facility based on how well they treated us when we brought our Outback in for service. After driving a few loaner cars when my wifes was getting serviced, I decided it was time for me to get a Subaru. I went to the dealership one Saturday with my parents and was surprised that Chris still remembered who I was since we met about 5 months ago. I liked the Legacy and Chris helped me test drive a few and find the one that I wanted. We test drove a few and he told me the difference in all of them to help make my decision easy. When it came time to buy Chris helped me look at all my options and ended up finding me a new car for what I would have gotten the used one for. Robin helped make the loan process quick and easy and knew the answers to every question I asked. I love my new car now and am so thankful for Chris. I don't think I would ever want to buy a car from anyone but him in the future. More
Pleasant Purchasing Experience Commerce has changed, with a lot of initial communication being conducted on line. My initial request (sent to numerous dealers) was quickly responded Commerce has changed, with a lot of initial communication being conducted on line. My initial request (sent to numerous dealers) was quickly responded to by Chris Townsend, he was direct and put his best foot forward. That lead me to decide to visit this dealer, because the back end is even more important than the front. Chris was clear and straight forward. As I was handling a trade, we entered that discussion equally efficiently and straight forward. A deal was quickly struck. Our interaction with Robin Anderson was equally efficient, and pleasant. I would recommend this dealer to anyone, and of course recommend a Subaru to anyone, this is our third. More
Great price, Great people The folks over at Tindol have been great. Chris Townsend was very easy to work with, honest, responsive, and detail oriented. I hav ebeen incredibly The folks over at Tindol have been great. Chris Townsend was very easy to work with, honest, responsive, and detail oriented. I hav ebeen incredibly happy with my purchase at Tindol and found their price very competitive. Working on the paperwork with Robin Anderson was very easy as well. I will be recommending Tindol to all of my friends! More