8 Subaru Dealers near 28056near 28056

Lawrence Snipes and Patrick Leinthall made the process - CFI

Lawrence Snipes and Patrick Leinthall made the process painless. I made an appointment with Lawrence and since I've had Outbacks previously, I didnt waste time with a test drive. Of course there was an attempt to upsell with extended warranty, tire protection, alien abduction ranson insurance, and Japanese tire air. But once they were convinced I don't buy extras, the sale proceeded. In n' out in under 3 hours. Thanks Lawrence and Patrick!

I used the following words to describe the customer - mshawkins72

I used the following words to describe the customer service I got today in my purchase of my new Subaru. Honesty. Respect. Concern. Helpfulness. Efficiency. Enjoyment. These are things that are hard to find in automotive retail today in this country. You are lucky if you get one or two of these things in my list at any dealership. If you get three your treatment is above average. However, today, both Noa and Dennis of Subaru Concord showed me all six. You can add fair pricing and the experience was complete. Me being impressed barely begins to described how positive I am today with the actions towards me today at Subaru Concord. Where has this treatment been all my life? Subaru Concord 853 Concord Pkwy S Concord, NC 28027

My 2020 Outback coolant bypass valve went out last - dbtoronado

My 2020 Outback coolant bypass valve went out last Tuesday. Had a service appointment the next day. Jonathan Macias the service advisor was extremely helpful. I’ve been to plenty of dealerships, and Willams Subaru is by far the best. One of my best decisions was purchasing a Subaru. A very transparent and reliable service provider. My Outback was also detailed after the service was done. Thank you Williams Subaru

We have purchased at least 10 cars in our life and Tindol - bonnie

We have purchased at least 10 cars in our life and Tindol Subaru is the best dealership we have ever encountered. They employ hard working and honest people! The sales team is amazing and the service department is as well! We'll be looking for a car for our daughter soon and we'll be heading to Tindol Subaru.

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.