Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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everything was fine except for the $999 doc. fee. Can't believe NC allows dealers to charge that much. fee. Can't believe NC allows dealers to charge that much. More
We did a buyout on our lease. Felt pushed by the Salesman to lease again. During the financing and warranty purchases, felt rushed in the process. For the warranty purchases, we w Felt pushed by the Salesman to lease again. During the financing and warranty purchases, felt rushed in the process. For the warranty purchases, we weren't offered any pamphlets that summed up our coverages. We were given a flashdrive. The service department was friendly and had great communication skills. More
Our salesman, Josh T. , was efficient, knowledgeable and friendly. He had the car waiting for me and answered all questions. The dealership is in great shape, everyone we , was efficient, knowledgeable and friendly. He had the car waiting for me and answered all questions. The dealership is in great shape, everyone we worked with was very friendly. More
Service is consistently good. This was the first time I worked with sales and it was an equally good experience. This was the first time I worked with sales and it was an equally good experience. More
The dealership had things set up well. The staff was very helpful - most important was Josh Ellis. The staff was very helpful - most important was Josh Ellis. More
Unfortunately my last visit was not good. I was told that my battery was dead, even though the car starts and works fine. Apparently Subaru changed the specs for the battery rating in my car I was told that my battery was dead, even though the car starts and works fine. Apparently Subaru changed the specs for the battery rating in my car. For $500 the would give me a battery that would match the specs. Additionally I noticed a rushing/xxxxxxx sound under the hood. When I got home I noticed that the filter box was not closed, there was about 1/4" or so gap. I texted the dealership about it and didn't hear back. luckily I was able to fix it, saving a 45 minute ride back to the dealer and then 45 minutes back. More
The team took amazing care of me, they had no idea what I was going through. My son had just gotten out of the hospital and now I had a flat tire. They took care of me beyond what I was expecting. was going through. My son had just gotten out of the hospital and now I had a flat tire. They took care of me beyond what I was expecting. More
Easy to deal with. No high pressure. Answered questions and built a relationship before a sale. No high pressure. Answered questions and built a relationship before a sale. More
Nick is very knowledgeable about the Outback we purchased. This is the second Outback we have purchased with Nick. No pressure and he was available in person, by phone, or text to answer any questi purchased. This is the second Outback we have purchased with Nick. No pressure and he was available in person, by phone, or text to answer any questions. I will refer him to anyone I know in the market for a Subaru. More
I cannot say enough positive things about my experience with Randy Marion Subaru, especially Jason Spruill! From beginning to end, Jason demonstrated the professionalism, integrity, and genuine commitment with Randy Marion Subaru, especially Jason Spruill! From beginning to end, Jason demonstrated the professionalism, integrity, and genuine commitment to customer satisfaction that every dealership should strive to deliver. Jason's knowledge, attentiveness, and customer-focused approach made the entire experience exceptional. He took the time to ensure I felt informed, comfortable, and confident throughout the process. His professionalism, patience, and willingness to go above and beyond truly set him apart. What impressed me most was the emphasis on building trust rather than simply making a sale. That level of service is increasingly rare and deserves recognition. Randy Marion Subaru is fortunate to have someone like Jason representing its dealership. He exemplifies what outstanding customer service should look like. I wholeheartedly recommend Randy Marion Subaru and especially Jason Spruill to anyone considering purchasing a vehicle. A truly five-star experience! More






