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Tindol Subaru
Gastonia, NC
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239 Reviews of Tindol Subaru
Undervalued my trade & frustrated me I came in knowing exactly what I wanted and what kinds of numbers I should be seeing. I'd already done my research at home. Brian was a nice enough sa I came in knowing exactly what I wanted and what kinds of numbers I should be seeing. I'd already done my research at home. Brian was a nice enough salesman, but didn't seem very knowledgable. After I declined his trade-in offer & selling price, Robin came in to try to help him out. Things went downhill from there. They didn't listen to me and my needs. They were just trying to sell me a car, any car - not the one that I wanted. I let them know that if the numbers weren't agreeable, I would just leave & Robin would change the numbers a bit, but just didn't seem to be listening. I left, went to another dealer that was much easier, didn't play games, and offered me $2,700 more for my trade-in right off the bat. I won't be back. More
BEST SERVICES ALWAYS..... We always come back to Tindol Subaru. We always buy from Chris, he is so knowledgable and is as excited as we are, excellent service! We always come back to Tindol Subaru. We always buy from Chris, he is so knowledgable and is as excited as we are, excellent service! More
Awesome! I was a first time buyer and Chris made the whole experience stress-free and enjoyable. His knowledge about Subarus was extremely impressive. I would I was a first time buyer and Chris made the whole experience stress-free and enjoyable. His knowledge about Subarus was extremely impressive. I would recommend him to any of my friends or family looking to buy. Robin- the Sales Manager- was also very helpful throughout the whole process. Thanks, guys! More
Great!! Chris Townsend was great during the sales process. He replied promptly to our email inquiry and spent lots of time helping us from the time we entere Chris Townsend was great during the sales process. He replied promptly to our email inquiry and spent lots of time helping us from the time we entered the dealership to the time we left 4 hours later. We have nothing but good things to say about Chris and the service we received. More
Amanda was very helpful and informative. Overall an excellent job by all your staff. Amanda was helpful and knowledgeable of the service process and what areas I needed to address. For the Overall an excellent job by all your staff. Amanda was helpful and knowledgeable of the service process and what areas I needed to address. For the most part a painless process. More
Chris was great! Chris Townsend was very friendly and open to answering all of the questions that we had. He was kind and immediately asked if we wanted to take the ca Chris Townsend was very friendly and open to answering all of the questions that we had. He was kind and immediately asked if we wanted to take the car that we were looking at out for a test drive - he worked with us on the price and made the whole car-buying experience seem effortless. More
friendly and courteous The staff was friendly and courteous. Chris, our salesman, was excellent. All our interaction with the dealer was prompt and complete. Our salesman me The staff was friendly and courteous. Chris, our salesman, was excellent. All our interaction with the dealer was prompt and complete. Our salesman met us and we were also greeted by the owner. A very good sales experience. More
The only person I ever want to buy a car from again. On January 6th, 2015 Robin sold me a 2015 WRX and gave me exactly what I asked for on my trade in. Since then I have gone back to the dealer 3 times On January 6th, 2015 Robin sold me a 2015 WRX and gave me exactly what I asked for on my trade in. Since then I have gone back to the dealer 3 times for service and parts. Each time I am there she has made a point to make sure I am still getting everything I want from my car. Robin has gone above and beyond the standard customer service model. Any question, problem, or issue that comes up I have full confidence will be answered with honesty and full transparency. More
Friendly & Responsive My experience buying and servicing my Legacy at Tindol Subaru have been universally pleasant. I highly recommend them, especially Doren Moore in sales My experience buying and servicing my Legacy at Tindol Subaru have been universally pleasant. I highly recommend them, especially Doren Moore in sales and My service advisor Amanda Ward. More
The purchase of a new car Chris was a great salesperson, show interest in the car I bought, show me all the buttons on the car. Really enjoyed working with him. He was excell Chris was a great salesperson, show interest in the car I bought, show me all the buttons on the car. Really enjoyed working with him. He was excellent. More