Back

Thoroughbred Nissan

Tucson, AZ

4.7
415 Reviews

5163 E 22nd St

Tucson, AZ

85711

Directions

By Type

415 Reviews of Thoroughbred Nissan

January 12, 2012

REcent trade in and purchase of a vehicle. It was a very complicated and emotionally charged experience for me. Everyone at this dealership made the process and quick and painless as possible. More

by motorcopshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Nov 14, 2012 -

Thoroughbred Nissan responded

Hi, and thanks for your review. We are very happy to hear you had such a great experience after all. We look forward to seeing you again when its time for service, and we hope to keep in touch on Facebook and Twitter. Thanks again for your feedback. Sincerely, Michelle Lipinski Business Development Manager Thoroughbred Nissan (520)618-6500

December 24, 2011

I visited Thoroughbred Nissan for some very minor work. They totally screwed up my car and then blamed it on me. Since my brother-in-law and I bought our cars there, I assumed they would take very good car More

by dogman1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny M Lohrman
Nov 14, 2012 -

Thoroughbred Nissan responded

Thoroughbred Nissan has won the Owner's 1st Award of Excellence for the last three years by earning consistantly high customer service survey scores. It sounds like you had an atypical experience at our dealership. I also know, however, that our management only asks customers to leave in cases where the safety of our staff or other guests is comprimised. If you have any concerns, I encourage you to contact our general manager, Johnny Lohrman, at (520)618-6500.

November 30, 2011

I HAD A PROBLEM WITH MY 2010 ALTIMA,IT WOULD NOT START. I WAS GOING TO HAVE IT TOWED BUT SOMEONE MUST HAVE BEEN WATCHING OVER ME BECAUSE IT STARTED AT 6AM ON MONDAY.I DROVE IT UP TO THOUROBRED AND WAITED FOR More

by jeff69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA,STEVE
November 20, 2011

I bought a used Chevy Cavalier for my daughter and son-in-law, from Thoroughbred Nissan in Tucson AZ. My sales person was Clarissa Soto. I have only positive things to say about Clarissa. She was v More

by hnoperi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Soto
November 14, 2011

The service at this dealership can't be beat. I take my 2005 Nissan Xterra there for all service and would not consider taking it anywhere else. Not only is their service top-notch, but their service pers More

by Shirley Kroot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar, Lisa Smiley, and the entire service dept.
November 12, 2011

This was the easiest car deal I have ever done. Angel found me a car that they did not have in stock. Clarissa was the greatest sales person ever, she did more then I asked her to do. Mike is the guy ups More

by lotch10
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarissa, Angel, Mike and Oscar
August 20, 2011

It is rare that I would rate a dealership where I did not actually purchase a car but in this care, it is well deserved. I was looking for a particular make and model used car. I went to Thoroughbred Nissan. More

by jonv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clarissa
August 17, 2011

I just wanted to email you and share my truly exceptional experience that I received from Tim C. Kaas and John Smith. Tim C. Kaas is truly an exceptional sales consultant. I bought 5 vehicles from him More

by JUST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim C. Kaas and John Smith
August 07, 2011

We were greeted immediately and led straight for the area of the autos we described. While the first gentleman was very accommodating, he had just started and had trouble with some of the more difficult que More

by teachkid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarissa Soto and ?
July 30, 2011

VERY amazing experience. Through all the bs every.other dealership was giving me about my trade in, i stopped by and met clarissa. She was amazingly awesome. Friendly and showed she truly cared about ME an More

by Infantrysoldier32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel (manager), clarissa (sales), rj (finance)