Thoroughbred Nissan

You lend your name, you give your business, you get dinged!<br><br>I bought a new Nissan from these guys. Some idiot tore the spoiler off the back of my car. I thought "hey, the dealer was good to me. dinged!<br><br>I bought a new Nissan from these guys. Some idiot tore the spoiler off the back of my car. I thought "hey, the dealer was good to me. I can trust them to take care of me. I'll take it there to get the body work done." Well, the paint & body shop was not part of the dealer (although they share names, logos, property, and family tree). They forgot to order the brake light for the spoiler and tried to deliver the car back that way! Duh. They insisted no wrong doing and charged me for the light and labor to install because it wasn't on the estimate. While they were legally correct, they are customer STUPID. After a fight, I paid for the light and they intalled for free (5 minute job). <br><br>That fight included asking the manager of the Nissan dealer for help since they share names, logos, property, and family tree, and the dealer sends their paint/body work to them. They refused. So much for customer service. Like others who are myopic, they lost their share of $300,000 in car purchases since then over a $25 feud. Yes - it's that important to me. <br> More