
Thoroughbred Nissan
Tucson, AZ
By Type
423 Reviews of Thoroughbred Nissan
I HAD A PROBLEM WITH MY 2010 ALTIMA,IT WOULD NOT START. I WAS GOING TO HAVE IT TOWED BUT SOMEONE MUST HAVE BEEN WATCHING OVER ME BECAUSE IT STARTED AT 6AM ON MONDAY.I DROVE IT UP TO THOUROBRED AND WAITED FOR WAS GOING TO HAVE IT TOWED BUT SOMEONE MUST HAVE BEEN WATCHING OVER ME BECAUSE IT STARTED AT 6AM ON MONDAY.I DROVE IT UP TO THOUROBRED AND WAITED FOR THE SERVICE DEPARTMENT TO OPEN.THEY SET ME UP IN A RENTAL AS I HAD TO BE AT WORK ASAP. THEY TOOK CARE OF THE PROBLEM(BRAKE SWITCH WHICH WAS COVERED BY MY WARRANTY)AND HAD ME ON THE ROAD IN LESS THAN 10 MINUTES. THIS IS NOT A ONE TIME THING THEY HAVE ALL WAYS TREATED US THIS WAY.THATS WHY WE WON'T BUY FROM ANY OTHER DEALER,THEY TRAET YOU LIKE FAMILY.OSCAR JR. CARRYS ON A TRADITION HIS FATHER STARTED YEARS AGO. THANKS FOR THE GREAT SERVICE.SINCERLY JEFF SHUTE More
I bought a used Chevy Cavalier for my daughter and son-in-law, from Thoroughbred Nissan in Tucson AZ. My sales person was Clarissa Soto. I have only positive things to say about Clarissa. She was v son-in-law, from Thoroughbred Nissan in Tucson AZ. My sales person was Clarissa Soto. I have only positive things to say about Clarissa. She was very professional, patient, and friendly, not pushy. I would not have been able to handle pushy, and would have gone to another dealer. I am glad she was so patient, because we did have a few personal problems at the time, and were not able to get back to her immediately. We did buy an older car, because this is all we can afford at this time, and so far so good. For our next car we will certainly try to buy from Thoroughbred again. I will recommend this dealer to my many friends. Heidi N 11/19/2011 More
The service at this dealership can't be beat. I take my 2005 Nissan Xterra there for all service and would not consider taking it anywhere else. Not only is their service top-notch, but their service pers 2005 Nissan Xterra there for all service and would not consider taking it anywhere else. Not only is their service top-notch, but their service personnel are friendly, knowledgeable and helpful. I did not buy my Xterra from this dealership, but I have spoken to many of the sales people while my car was being serviced and they seem very friendly and helpful and knowledgeable, also. More
This was the easiest car deal I have ever done. Angel found me a car that they did not have in stock. Clarissa was the greatest sales person ever, she did more then I asked her to do. Mike is the guy ups found me a car that they did not have in stock. Clarissa was the greatest sales person ever, she did more then I asked her to do. Mike is the guy upstairs where I signed, he was helpful in explaining the additional services that are available. Oscar, the owner, walked up and asked if I was having a good experience and if he could personally do anything to improve it. It was a nice, low pressure experience. This is the only dealership that I ACTUALLY want to go back to for my next car. Thank to you all again. More
It is rare that I would rate a dealership where I did not actually purchase a car but in this care, it is well deserved. I was looking for a particular make and model used car. I went to Thoroughbred Nissan. actually purchase a car but in this care, it is well deserved. I was looking for a particular make and model used car. I went to Thoroughbred Nissan. I was greeted by Clarissa. She was friendly, honest, and knowledgeable, and extremely pleasant to work with. We searched the used car inventory. We found the make and model I wanted but unfortunately by the time I decided to proceed, the vehicle was sold to somebody else. This was the only one they had is stock. I ended up making a deal at another dealership but will definitely go back to see Clarissa when I make my next purchase. I highly recommend you do the same! More
I just wanted to email you and share my truly exceptional experience that I received from Tim C. Kaas and John Smith. Tim C. Kaas is truly an exceptional sales consultant. I bought 5 vehicles from him experience that I received from Tim C. Kaas and John Smith. Tim C. Kaas is truly an exceptional sales consultant. I bought 5 vehicles from him to date and will continue to do so. If it was not for Tim C. Kaas I would not be part of the Nissan family. He is truly a great asset to your company. Tim always goes above and beyond his call of duty to ensure that I fully understand all vehicles that I take liking to and also makes sure that I love what I'm going to buy. Tim does make me feel just like family. Tim THANK YOU from the bottom of my heart for all your hard work and honest thought the years. I look forward to our many years to come!! I did refer a friend to Tim and he did purchase a 2012 Nissan Altima:-D I also want to send BIG thank you to John Smith. You were a huge help with making sure I had the right financing for my purchases. I'm sure two vehicles at one time as not a easy task. Very Satisfied Customer More
We were greeted immediately and led straight for the area of the autos we described. While the first gentleman was very accommodating, he had just started and had trouble with some of the more difficult que of the autos we described. While the first gentleman was very accommodating, he had just started and had trouble with some of the more difficult questions not related to Nissan vehicles. He quickly however found the answers and had help from Clarissa Soto who eventually found a better deal than the initial 2010 Jeep Compass, a 2011 Nissan Rogue that had just come in that day. I loved it and Clarissa and her manager listened to my concerns and we worked out a great deal that met my expectations. Everyone from the initial salesman to Johnny in the office upstairs were very friendly and interested in us as people. I would have appreciated a tour of my car as I wasn't sure where everything was and how to access the spare but I did figure it out by myself- very self explanatory when it came right down to it. Thank you so much for the voucher for dinner as well. That was sweet and caring. The financial person also found me a better interest rate!! Thanks!!! Re Price... we just questioned the used vehicle price being only $1000.00 off a new Rogue. I was still really happy about the whole deal though. More
VERY amazing experience. Through all the bs every.other dealership was giving me about my trade in, i stopped by and met clarissa. She was amazingly awesome. Friendly and showed she truly cared about ME an dealership was giving me about my trade in, i stopped by and met clarissa. She was amazingly awesome. Friendly and showed she truly cared about ME and not like most carsalesman where they want the sell. Felt like i was at a family gathering and that i knew everyone for years. From there i met with angel the manager and he was awesome. Completely honest and helpful. In fact we actually named our 2010 jetta after him. He gave us a great deal and even gave us their motto which is very very true. OWNERS FIRST. We tgan met with rj blevins and he was friendly and awesome too. Was very talkative and funny. We even got to meet the owner and he was a hoot. Was like talking to Al Capone only friendlier and was more like a friend than anything. He was a very awesome guy who honestly cared about the company his employees but most importantly the customers. True little man who turned into a big man and never forgot his roots. By far the best dealership me and my wife have ever been to and the only business were gonna continue going to and nobody will change that. Jim Click and all you so called major dealerships your all gonna have to take lessons from thoroughbred cuz they are by far the best in tucson. Thanks thoroughbred your jersey will be in soon. Yall are the best!!!!! More
TRUE STORY: I bought a new Nissan Altima in 2006 and TRUE STORY: I bought a new Nissan Altima in 2006 and it made a gurgling sound upon acceleration. I made three inquiries about why a new car would m TRUE STORY: I bought a new Nissan Altima in 2006 and it made a gurgling sound upon acceleration. I made three inquiries about why a new car would make such a noise. I talked to a service manager who said he would take care of my problem. Each time the Service Department said it would be fixed there was that stupid, annoying noise. Then dealership owner OSCAR CAMPOS had the audacity to say No Product Is Perfect and said I was not welcome to his dealership again. This was a brand new $25,000 automobile at the time! Oh, Big Man in vest! So happy when you walk out of the dealership and the bank cuts you a check! Strangely enough a few months later OSCAR CAMPOS left a weird message (unwelcome and downright creepy) mocking me and saying my name. I didn't have time to deal with his LUNACY. The problem ended up being with the fuel system that was ultimately diagnosed by Jim Click Nissan. (Where I continue to get the darn thing serviced at a much farther location, by the way.) There was a known problem with the fuel system that had to be recalled. So I wasn't imagining this noise. MORAL OF THE STORY: Don't buy from THOROUGHBRED NISSAN. Don't accept NO PRODUCT IS PERFECT. Once you hear that you're screwed! NO MORE THOROUGHBRED NISSAN! More
Have purchased many new and used cars. I am a car junkie.... I just purchased a new Frontier SV from this dealership. EVERYONE who I dealt with was pleasant, professional and great to work with. T junkie.... I just purchased a new Frontier SV from this dealership. EVERYONE who I dealt with was pleasant, professional and great to work with. This has to be one of my best new car purchase experiences. Paulette Gaston was my sales person. She was thorough, followed through to my very high expectations, understood my goal and worked with me to make it happen. Manager John Smith made the deal work to meet my needs. Mikal (sp?), in Finance was effient, comprehensive in his explanations and made this part of the deal painless. I was introduced to all department heads and my first service was scheduled. I expect a lot when buying a vehicle, and I must say, these folks at Thoroughbred Nissan met my every expectation. This is my first Japanese auto/truck, and I must say, the 370Z is starting to look like a very possible addition to my Frontier. Thanks to all at Thoroughbred Nissan! More