Thoroughbred Nissan

Steer Clear of Thoroughbred. I had my 2006 Nissan 350z in their service department for two days because the car would not start. They indicated the problem was due to a bad key and to resolve the issue t in their service department for two days because the car would not start. They indicated the problem was due to a bad key and to resolve the issue they reprogrammed both of my keys, but that I could still experience problems starting the car. Great, that gives me a lot of confidence driving around. Instead of getting to the root of the problem they put a band-aid, which, needless to say did not work as the car has stopped turning on altogher now (2 days later). To add insult to injury, I noticed a 4 inch scratch in my driver's side window tint. When I contacted them about the issues they told me that they were sure they did not do it and that they can have a guy fix it for $40. I know for a fact the scratch was not there before I brought the car in, which means it happened when they had possession of it. As for making good on fixing my car they told me their is nothing they could do except get new keys. REALLY?!? Why did they not do that in the first place? Instead, I'm out $98 for the repair bill (which they repaired nothing) and a scratched window. I know they are probably going to give some thoughtless form-letter response to this, but I implore you to get your car serviced elsewhere. I would gladly pay double to have my car actually fixed somewhere else, then bring it back to this group of incompetent morons. More

I had a horrible experience with this dealership. The sales guy was great, very personable and patient. I can't remember his name but he wore a cowboy hat and had been at it for years. Quite a change fro sales guy was great, very personable and patient. I can't remember his name but he wore a cowboy hat and had been at it for years. Quite a change from the other pushy dealerships in town. After some bargaining we decided to purchase a 2006 Nissan Xterra from them. The finance guy went over all of the payments, options, etc.. and after reviewing my credit report they gave me a 6.5% interest rate for the car. We signed all the papers, and drove home with our new car that night. After a couple days of driving the car around town I got a call from the finance guy. They couldn't give me the 6.5% interest rate they promised so they needed me to come back in and void the contract we signed so they could give me a higher interest rate and payment! Needless to say I was a little angry. They asked if I minded if they checked with a couple extra banks to see if they could get a lower interest rate and I said sure. They still couldn't find me anything even close to 6.5% so I went back in, handed them the keys and left the car. I ended up purchasing the same car with a few more options for over $1500 less at Jim Click. A month later I was looking at getting a mortgage but when they pulled my credit report I found that this dealership had placed over 40 inquiries to different banks while looking for a line of credit for me and in the process my credit score had dropped over 100 points. I had to wait for the inquiries to clear before we could get a mortgage. Avoid this place at all costs! More

We had a great buying experience but EVERY service experience has been a disaster. What they DON'T tell you is that many of the extras you buy WITH the car, they actually have installed by third parti experience has been a disaster. What they DON'T tell you is that many of the extras you buy WITH the car, they actually have installed by third parties so that none of those parts or work are covered in any of their warranties. Don't buy any of the extra warranties because they don't actually cover ANYTHING (I know from experience)! More

Terrible used car salesmen. High pressure and no follow through. Very unprofessional staff and office. Used vehicles not in very good condition even though they are charging a premium. Door dents, scrat through. Very unprofessional staff and office. Used vehicles not in very good condition even though they are charging a premium. Door dents, scratches, and body part repaints. Buyer beware. More

I bought my 2005 Nissan Altima in January from Thoroughbred Nissan. After being treated like crap from Lawley Nissan in Sierra Vista, AZ., I found the car I wanted on the internet. I contacted t Thoroughbred Nissan. After being treated like crap from Lawley Nissan in Sierra Vista, AZ., I found the car I wanted on the internet. I contacted the dealership and was offered what I thought was a fair price. I made the 1 hour drive, saw the car, and negotiated what I thought was a decent sale price. Compared to the crap Lawley tried to pull, Thoroughbred treated me fairly and with respect. The Finance Dept was the best experience I have ever had for a car sale. No pressure to buy any extras. Overall, this was a very good experience! More

Went with the intention of buying a new Altima. Talked with a sales person, thought I was getting a good deal, started signing papers and then heard him utter "...and this one comes with the $850 Desert P with a sales person, thought I was getting a good deal, started signing papers and then heard him utter "...and this one comes with the $850 Desert Package..." Apparently this "Desert Package" is $850 worth of paint protectant and Scotchguard. There's no paperwork to prove that it's been done, I've asked. I complained to two managers and got nowhere. I had an accident with the car about 6 months after I bought it and now two years later the new paint looks identical to the "protected" paint. Don't even bother talking to these people. More

You lend your name, you give your business, you get dinged!<br><br>I bought a new Nissan from these guys. Some idiot tore the spoiler off the back of my car. I thought "hey, the dealer was good to me. dinged!<br><br>I bought a new Nissan from these guys. Some idiot tore the spoiler off the back of my car. I thought "hey, the dealer was good to me. I can trust them to take care of me. I'll take it there to get the body work done." Well, the paint & body shop was not part of the dealer (although they share names, logos, property, and family tree). They forgot to order the brake light for the spoiler and tried to deliver the car back that way! Duh. They insisted no wrong doing and charged me for the light and labor to install because it wasn't on the estimate. While they were legally correct, they are customer STUPID. After a fight, I paid for the light and they intalled for free (5 minute job). <br><br>That fight included asking the manager of the Nissan dealer for help since they share names, logos, property, and family tree, and the dealer sends their paint/body work to them. They refused. So much for customer service. Like others who are myopic, they lost their share of $300,000 in car purchases since then over a $25 feud. Yes - it's that important to me. <br> More