
Thoroughbred Nissan
Tucson, AZ
By Type
423 Reviews of Thoroughbred Nissan
First I would say that Thoroughbred Nissan is the most kids friendly place. I would like to thank Robert Blevins for the constant update of what the company has to offer while I was out of the state. Tim kids friendly place. I would like to thank Robert Blevins for the constant update of what the company has to offer while I was out of the state. Tim Kaas "The Guy with the Hat". My wife called him "Mr. Happy Guy". He is very knowledgeable about the car that I am trying to get. He never pressured me into buying the car, but his explanations and expertise helps me to choose the car that I like. He helps me get financed even though I have a bad credit. The company also gives me a lower rate that no other dealer could, in spite of my horrible credit score. It is not my thing to comment but I really can't help it. Thoroughbred Nissan and its employees deserve an honest comment. I highly recommend this place to anyone. Thank you again for supporting our troops! From us, Nick and Nerissa More
My wife and I just bought a brand new Pathfinder from Thoroughbred Nissan in Tucson. The customer service was extremely friendly, and outgoing. the best part about that, was that they genuinely meant i Thoroughbred Nissan in Tucson. The customer service was extremely friendly, and outgoing. the best part about that, was that they genuinely meant it. Wasn't like another car company that just wanted your business and then hound you and hound you until you give it to them. We highly recommend this place, not only for their amazing car selections and prices, but for the convenience of being treated like someone really does care about you and your needs and making you, the customer, happy in the end. Thanks much, Jason B. More
This was the best new car buying experience ever. The sales staff, General Manager, Finance Manager, and Owner were extremely personable, polite and professional. I would recommend this to anyone intere sales staff, General Manager, Finance Manager, and Owner were extremely personable, polite and professional. I would recommend this to anyone interested in buying a new Nissan. More
I would stay away from this business. My experience was with the used car side. Went there to trade in a 2000 Nissan pickup for a 1999 Dodge Ram pickup. At first they were great until it came time to fin with the used car side. Went there to trade in a 2000 Nissan pickup for a 1999 Dodge Ram pickup. At first they were great until it came time to finance the vehicle. They said no problem and kept me waiting for 4 hours on a Saturday only with the salesman telling me the deal is almost done. They could never close the deal to finance the vehicle and said they would keep working on it and let me know Monday. I tried multiple times to contact them about the deal Monday but could not get a return call. I talked to Michelle who told me that I am not their only customer and that the person handling my financing was busy. Never did get a call back from him. I think they called him Diego. I remember him leaving around 6:00 pm the Saturday I was there saying he has another committment but somebody else was working on it. Right. Michelle is listed as business development manager. Not sure how treating a customer like she did is developing business but I will let someone else make that call. Maybe the deal was creditworthy and maybe it was not but my problem with them is their lack of concern for their customer. My salesman was off Monday and nobody else there seemed to care. Not sure if it is just their finance department or the whole dealership but I did not have a good experience. They seem to need some training in customer service at the very least. More
Went in to test drive, and as mike said, The perfect storm came together and we found a great car and a great price, with zero pressure. from start to finish, less than 2 hours. YAY! storm came together and we found a great car and a great price, with zero pressure. from start to finish, less than 2 hours. YAY! More
From the moment we stepped on the lot, we were treated with respect and kindness. Kimson was attentive, kind and sincere. He listened to our needs and found the right solution in an expedient manner. Kims with respect and kindness. Kimson was attentive, kind and sincere. He listened to our needs and found the right solution in an expedient manner. Kimson is an asset to the dealership and he deserves to be commended for his professionalism and courtesy. The manager, Rick, handled getting us approved for financing through Nissan, which got us an amazing rate and a great term! R.J. Blevins handled our financing in a professional, patient, and effective manner, as well. Oscar, the owner of the dealership, greeted us after we completed our financing, inviting us to their monthly BBQ when we get our vehicle serviced...another added touch that just shows their dedication to their customers. Overall, this was probably the best buying experience we have ever encountered and we are eager to point anyone looking to purchase a vehicle in the direction of Thoroughbred Nissan in Tucson!!! THANK YOU, EVERYONE!!! More
Purchased a used VW Jetta 3 months ago. It ended up having transmissions issues. They took the car back and put me in another car for the same payment. Absorbed the diffenence between what was owed and having transmissions issues. They took the car back and put me in another car for the same payment. Absorbed the diffenence between what was owed and the value of that car. I drove out in a newer vehicle, lower mileage and a very happy customer. In customer service they would get an A +++. I was expecting to have a major fight on my hands but I ended up with a new set of car keys instead. Frank Valdez understood immediately the issue and did not hesitate in resolving it. He simply stated "how can we resolve this for you?" He was an excellent salesman. He main goal was to make the customer happy. And I was. I would highly recommend Thoroughbred Nissan for the next time you need a vehicle. The fact that the owner, Oscar, came out to see that everything was going well was a huge plus. A big dealership, keeping it like small town, USA. More
Excellent service! Great staff- responsible and responsive. They are always ready to help and offer terrific customer service and satisfaction. I have purchased all of my vehicles from Thoroughbred responsive. They are always ready to help and offer terrific customer service and satisfaction. I have purchased all of my vehicles from Thoroughbred Nissan since returning to Tucson in 1997 and one the main reasons I keep returning is the quality of their service department. They know me, they know my cars and they know how to take care of both!! And I know Oscar wouldn't have it any other way!! More
I have been been purchasing vehicles and having them serviced at Nissan Thoroughbred since the 1990's. I have alway found their employees to be helpful, friendily, and knowledgeable. They are paitent serviced at Nissan Thoroughbred since the 1990's. I have alway found their employees to be helpful, friendily, and knowledgeable. They are paitent and explain things when I don't understand the why's and wherefore's. I would not go anywhere else. More