Thoroughbred Nissan
Tucson, AZ
By Type
408 Reviews of Thoroughbred Nissan
From the moment we stepped on the lot, we were treated with respect and kindness. Kimson was attentive, kind and sincere. He listened to our needs and found the right solution in an expedient manner. Kims with respect and kindness. Kimson was attentive, kind and sincere. He listened to our needs and found the right solution in an expedient manner. Kimson is an asset to the dealership and he deserves to be commended for his professionalism and courtesy. The manager, Rick, handled getting us approved for financing through Nissan, which got us an amazing rate and a great term! R.J. Blevins handled our financing in a professional, patient, and effective manner, as well. Oscar, the owner of the dealership, greeted us after we completed our financing, inviting us to their monthly BBQ when we get our vehicle serviced...another added touch that just shows their dedication to their customers. Overall, this was probably the best buying experience we have ever encountered and we are eager to point anyone looking to purchase a vehicle in the direction of Thoroughbred Nissan in Tucson!!! THANK YOU, EVERYONE!!! More
Purchased a used VW Jetta 3 months ago. It ended up having transmissions issues. They took the car back and put me in another car for the same payment. Absorbed the diffenence between what was owed and having transmissions issues. They took the car back and put me in another car for the same payment. Absorbed the diffenence between what was owed and the value of that car. I drove out in a newer vehicle, lower mileage and a very happy customer. In customer service they would get an A +++. I was expecting to have a major fight on my hands but I ended up with a new set of car keys instead. Frank Valdez understood immediately the issue and did not hesitate in resolving it. He simply stated "how can we resolve this for you?" He was an excellent salesman. He main goal was to make the customer happy. And I was. I would highly recommend Thoroughbred Nissan for the next time you need a vehicle. The fact that the owner, Oscar, came out to see that everything was going well was a huge plus. A big dealership, keeping it like small town, USA. More
Excellent service! Great staff- responsible and responsive. They are always ready to help and offer terrific customer service and satisfaction. I have purchased all of my vehicles from Thoroughbred responsive. They are always ready to help and offer terrific customer service and satisfaction. I have purchased all of my vehicles from Thoroughbred Nissan since returning to Tucson in 1997 and one the main reasons I keep returning is the quality of their service department. They know me, they know my cars and they know how to take care of both!! And I know Oscar wouldn't have it any other way!! More
I have been been purchasing vehicles and having them serviced at Nissan Thoroughbred since the 1990's. I have alway found their employees to be helpful, friendily, and knowledgeable. They are paitent serviced at Nissan Thoroughbred since the 1990's. I have alway found their employees to be helpful, friendily, and knowledgeable. They are paitent and explain things when I don't understand the why's and wherefore's. I would not go anywhere else. More
My husband and I had a great experience with this Dealer. So did my sister. When I went looking for my 2012 Nissan Juke SV AWD I checked surrounding states for the car and model I wanted with the option So did my sister. When I went looking for my 2012 Nissan Juke SV AWD I checked surrounding states for the car and model I wanted with the options I wanted. Thoroughbred met my price with no problem - well under everyone else's price. When I wanted to sign papers later at night, on my way out of town for a business trip, someone stayed late to conclude the paperwork. They kept the car for me while I went on my trip and it was all detailed and ready to go when I picked it up 5 days later. It was a fast, easy and great deal. More
I went in to buy a Nissan Titan and was told it was out of my price range but they could put me into a new Altima, he talked a great game but when I got upstairs the Altima ended up being more then the Tit of my price range but they could put me into a new Altima, he talked a great game but when I got upstairs the Altima ended up being more then the Titan I was looking at, I didn't realize it til I got home since I was happy about getting a new car, then I got a call a week later saying my payment were 75 dollars more then what I was told and I denied and aid I wanted my trade in back, when I got there they magically got my payment dropped only to find out he was taking off the gap and warranty ..I requested my trade in back numerous time but they kept talking me in to staying in the new car, at the end I had to come out of pocket 500 more dollars..the car makes noises in the front end but they tell me nothing is wrong and I only got one key, they say they will order me a new one but it has Ben a month and no key...stay away from these guys, if u want a new car go to Jim click they are nicer and price are a lot better thorobred are crooks ...and all they keep telling you through the process is that when u received something in a email about your experience to make sure u give them 5 stars ...they shouldn't have to tell u that to get 5 stars More
Purchased aNissan Leaf and traded in a Cube. Both purchase price and trade in price were good and I feel we got a good deal. Service has been excellent on the Cube (thank you, Robert!) and we regret purchase price and trade in price were good and I feel we got a good deal. Service has been excellent on the Cube (thank you, Robert!) and we regret we will no longer be coming in for routine oil changes since the Leaf does not need them. All the staff are friendly and attentive to our needs and willing to go the extra step to make everything right. Probably be buying the next vehicle there if Nissan make a larger all electric van or SUV. More
I have a 13 year old car that I purchased new at Thoroughbred Nissan. I continue to use them for any service or parts, etc. because of the excellent service I receive from Frank Montano and others i Thoroughbred Nissan. I continue to use them for any service or parts, etc. because of the excellent service I receive from Frank Montano and others in the service department. Even though my car is getting up there in years, I trust every repair to Fran Whittman who continually takes care of my car as if his family were driving it. Also, I have been given no preferential treatment at Thoroughbred Nissan, but Mr. Montano and the other service reps always make me feel like I do. They go out of their way to make every one of their customers feel important and valued. More
My experience with Thoroughbred was one of the best I have ever encountered. I flew all the way down from SLC, Utah for the purchase of a Nissan Juke. I absolutely LOVE the car and feel that the overall have ever encountered. I flew all the way down from SLC, Utah for the purchase of a Nissan Juke. I absolutely LOVE the car and feel that the overall experience could not have been better. Travis Berlin was our customer care representative and catered to me from the moment I walked in the door. He took hours out of his day to explain every little detail and button there is on my new Juke. Every employee that was present that day stopped and took time to introduce themselves to me and congratulate me on my new purchase. After everything was complete the owners of Thoroughbred, Oscar Campos and John Smith, immediately came out of their offices to shake my hand. What a great experience all together! ALL future car purchases will most definitely be made through Thoroughbred Nissan of Arizona!! I LOVE MY NISSAN BABY JUKE!!! More