Thoroughbred Nissan
Tucson, AZ
By Type
416 Reviews of Thoroughbred Nissan
We were greeted courteously and quickly by not only a sales person but the General Manager himself. They couldn't do enough to make us feel welcome and appreciated. We were shown several different vehic sales person but the General Manager himself. They couldn't do enough to make us feel welcome and appreciated. We were shown several different vehicles and drove 2 or 3. The negotiations were pleasant and without pressure from anyone. Our return trips for service have been pleasant and quick. On Saturdays the dealership provides a cookout for everyone and I do mean everyone - sales personnel, customers, service customers and anyone else who is fortunate enough to be present. There is no charge and it is just an excellent experience. More
We purchased a new 2011 Nissan Murano from this dealership in Dec. of 2011. A very pleasant buying experience. In Nov. of 2012, we were involved in in the "middle" of a 4 car rear-ender which was c dealership in Dec. of 2011. A very pleasant buying experience. In Nov. of 2012, we were involved in in the "middle" of a 4 car rear-ender which was covered by other party insurance. We sent the car to Thoroughbred's body shop. Vikki Chavez took charge of things. During the repair period, all calls, etc. were promptly returned. When we picked up the car, it was as good as new. We were very pleased with everything. This is an excellent dealership to do business with. More
I have been going to this dealership for 16 years. I can say that I will never leave. I currently own three Nissan's and I have not left because of the incredible consistency in their customer service. The say that I will never leave. I currently own three Nissan's and I have not left because of the incredible consistency in their customer service. The atmosphere is exceptional. You walk in and you feel at home. Everyone is really friendly and professional. The service department has always been professional and honest. I have seen this dealership grow through the years. I think that everyone there loves working there and they like their job. It's nice to see that in a work environment. I know it takes hard work and I know that the people there all contribute to it. Congratulations to the staff and the owner!! More
For some reason my previous review did not pick up my 5 star rating. Thorobread is 5 stars all the way through. I have purchased 3 cars in the last 5 years there and will not go anywhere else for a veh star rating. Thorobread is 5 stars all the way through. I have purchased 3 cars in the last 5 years there and will not go anywhere else for a vehicle. Their service dept is top notch and the purchase process is as easy as it can be. More
The experience was excellent Kimson Baker was very good at helping us with our needs and we were very happy with our purchase of our new vehicle thank you to all the Nissan staff. at helping us with our needs and we were very happy with our purchase of our new vehicle thank you to all the Nissan staff. More
First let me say that Family Owned and Opperated is always a plus in any kind of buisness. I know because my wifes family owns an AC Delco Center in Oregon and has been there for over 33 years. That be always a plus in any kind of buisness. I know because my wifes family owns an AC Delco Center in Oregon and has been there for over 33 years. That being said, Thoroughbred Nissan is a 10 on a scale of 1-10 being an excellent dealership to do buisness with. I have a 1993 Nissan Hardbody pickup I recently purchased for driving to and from work and I take great pride in keeping my vehicles in top running condition, so when I decided to spend some money I knew where I "wasn't" going and took my truck in to see a veteran Service Advisor named Lisa Smiley at Thoroughbred Nissan. I looked on Thoroughbred Nissans' web site and found a page which gives a brief bio. of each of their Service staff and chose Lisa because she had recieved awards and has been with Thoroughbred Nissan for more than 5 years. As a consumer this is very important information regarding an employees loyalty and obvious above average treatment by his/her employer. I then asked her who would be a prime candidate to perform the particular service I was requesting and she introduced me to Jeff Miles, also a long time employee with Thoroughbred Nissan as well as a Master ASE Mechanic. I had my service completed (Timing Belt, water pump and clutch safe switch) and was completely satisfied with both the price and level of professionalism throughout the entire process. I just returned and had another preventative maintenance action performed and again was absolutly satisfied with the outcome. I strongly reccomend Thoroughbred Nissan to anyone wanting outstanding Service and a friendly environment to spend their hard earned money with. Thanks Thoroughbred Nissan!! Scott More
I've recently purchased a 2011 Nissan Maxima from Kimson Baker over at Throughbred Nissan. He made the experience one I will never forget. I didn't feel pressured, he was very knowledgeable and he g Kimson Baker over at Throughbred Nissan. He made the experience one I will never forget. I didn't feel pressured, he was very knowledgeable and he got me the most amount of money for my trade in. He doesn't just work with you, he works for you. Thanks Kimson. More
The Thoroughbred Nissan Family took the pain out of dealing with car dealers. Even though we purchased a pre owned jeep, they couldn't have been any better if we purchased the most expensive car on the dealing with car dealers. Even though we purchased a pre owned jeep, they couldn't have been any better if we purchased the most expensive car on the lot. Everyone was very professional and courtious but yet, they made you feel like family. Oscar (the owner) walked around talking to customers and didn't just sit up in his office, he was on the floor with his employees. The customer care didn't just stop at the sales department, the same treatment continued through finance and customer service we never saw one employee with an attitude or a sour look on their face. Everyone made you feel welcome. We can't say enough about how impressed we were and will highly recommend Thoroughbred Nissan to everyone we talk to. More
Right in the middle of a repair, I had a personal emergency that needed my quick attention (medical emergency for my dad). Tony was right on top of the situation and would have had a coutesy car avai emergency that needed my quick attention (medical emergency for my dad). Tony was right on top of the situation and would have had a coutesy car available immediately. At the same time, he put my repair on priority and the repair crew moved right out on it. The kindness and quick repair made my situation alot better. Thank you for your help! Dave D. More
I bought a 2012 Nissan Xterra on 16 January 2013 from Thoroughbred Nissan, Tucson AZ. It was an excellent car-buying experience. The staff was knowledge and helpful. Most importantly the truck has Thoroughbred Nissan, Tucson AZ. It was an excellent car-buying experience. The staff was knowledge and helpful. Most importantly the truck has performed as advertised. I drove the Xterra back from a ski trip in a driving snowstorm. About a third of the trip was conducted in 4 wheel-drive high at 50-55 mph. The truck was terrific. Stable and steady even on snow and slush covered rutted back roads. Excellent vehicle that does exactly what it was intended to do very well. thank you, Doug More