Thoroughbred Nissan

I flew in from out of state to pick up a car I found online. Kimson Baker was awesome and really worked with my schedule and he was able to get me on the road quickly. The entire staff was amazing a online. Kimson Baker was awesome and really worked with my schedule and he was able to get me on the road quickly. The entire staff was amazing and I highly recommend this dealership. More

I located a fairly rare VW Diesel that they had on their used lot. Since I live in Phoenix I did my best to verify the condition of the car, and details prior to driving 2 hours down there to pick it up. I used lot. Since I live in Phoenix I did my best to verify the condition of the car, and details prior to driving 2 hours down there to pick it up. I ended up dealing with Robert Blevins, the internet manager. I asked him if he could put me on hold and go out to the lot to inspect the car. I asked him to walk around it, and then open the doors and see if it was clean and smelled ok. He did as I asked and reported back that "it was a really clean car, no smell of smoke or pets, and was a great used car". We negotiated a deal and I said I would be down to pick it up the following evening. I left work, and immediately headed for Tucson with the family to buy our new car! WHAT A PIECE OF CRAP CAR! I have honestly never seen such a rough car on a used lot at a major deal before. This thing was auction material at best. Hundreds of paint chips in the hood, a dent in the fender, and what looks like a run in with a pole or the corner of a garage on the drivers door. Not one of these flaws was visible in the photos on their site, and good ol' Robert failed to mention them to me when specifically asked. He must have thought once I made the drive I would just go ahead and buy whatever he put in front of me. I THINK NOT. I looked at the car for 30 seconds, told Robert what I thought of his customer service, got back in the truck and drove back home. 4 hours in the car, $40+ in fuel and not much more than a "well, it is a used car...". What a jerk. To follow it up, I wrote a letter via their website contact section about my experience, and did not hear one single thing back. Maybe you'll have better luck, but based on their overall Yelp review, I don't think so. More

Johnny and Michelle were very helpful in getting me a lease on a new Nissan LEAF at a price that I was happy with and were very friendly throughout the process. Overall, the process of working with them lease on a new Nissan LEAF at a price that I was happy with and were very friendly throughout the process. Overall, the process of working with them was very quick and smooth. Throughout, they were extremely professional, and I would be happy to work with them again. More

My wife and I came to Throughbred to lease/purchase another Nissan to replace our 2010 Altima. Eric Encinas was our salesman. His professional and caring support of our needs went above and beyond wh another Nissan to replace our 2010 Altima. Eric Encinas was our salesman. His professional and caring support of our needs went above and beyond what we expected. The finance manangers John Smith and his partner Robert ? [sorry] not only made our purchasing experience a 'walk in the park' but fun. Signing the final papers took 'minutes' which is unheard of in todays' auto purchasing. I understand why employees have remained with Throughbred all these years because they treat prospective customers with respect, dignity and an honest concern what the needs of the customer are. In closing we now have three Nissans and when my grandson is ready for his car, wwe already know where it will be purchased. Thank you Webb Eliscu More

I must say that this was the best experience I've had with a dealership. To keep is short and sweet...Knowledgeable, friendly, easy going staff. None of that feeling like you're in a shark tank waiting t with a dealership. To keep is short and sweet...Knowledgeable, friendly, easy going staff. None of that feeling like you're in a shark tank waiting to be attacked lol. It was actually a pleasure doing the numbers thing too. If you need/want a new car by ALL means, go see the great folks Thoroughbred. They will do whatever is in their power to get you the car you want. After I left financing the owner even came and introduced himself and chatted for a bit...I've never had that happen. Very refreshing. Thanks Caleb, John, Mike and Oscar for making our experince a wonderful one. :):) More

We were expecting to deal with the "gauntlet of car dealers" but from the start Thoroughbred Nissan was kind, patient and did not try to push beyond the limit we set for ourselves. They were very info dealers" but from the start Thoroughbred Nissan was kind, patient and did not try to push beyond the limit we set for ourselves. They were very informative, provided all details on the sales we asked and viewed all our questions as important. We did not have to go anywhere else as all our needs (price, financing and value) were met. Would highly recommend and will return in the future. More

I have been using Thoroughbred Nissan for over ten years and 4 cars and have always been treated with respect and honesty. Oscar the owner is truly vested in making his customers fans. Steve in service ha and 4 cars and have always been treated with respect and honesty. Oscar the owner is truly vested in making his customers fans. Steve in service has been my advisor for seven years now and never overs states what is wrong or needs to be done. I have recommended Thoroughbred to many people including many family members that have purchased cars and now use Thoroughbred for service. More

We were greeted courteously and quickly by not only a sales person but the General Manager himself. They couldn't do enough to make us feel welcome and appreciated. We were shown several different vehic sales person but the General Manager himself. They couldn't do enough to make us feel welcome and appreciated. We were shown several different vehicles and drove 2 or 3. The negotiations were pleasant and without pressure from anyone. Our return trips for service have been pleasant and quick. On Saturdays the dealership provides a cookout for everyone and I do mean everyone - sales personnel, customers, service customers and anyone else who is fortunate enough to be present. There is no charge and it is just an excellent experience. More

We purchased a new 2011 Nissan Murano from this dealership in Dec. of 2011. A very pleasant buying experience. In Nov. of 2012, we were involved in in the "middle" of a 4 car rear-ender which was c dealership in Dec. of 2011. A very pleasant buying experience. In Nov. of 2012, we were involved in in the "middle" of a 4 car rear-ender which was covered by other party insurance. We sent the car to Thoroughbred's body shop. Vikki Chavez took charge of things. During the repair period, all calls, etc. were promptly returned. When we picked up the car, it was as good as new. We were very pleased with everything. This is an excellent dealership to do business with. More

I have been going to this dealership for 16 years. I can say that I will never leave. I currently own three Nissan's and I have not left because of the incredible consistency in their customer service. The say that I will never leave. I currently own three Nissan's and I have not left because of the incredible consistency in their customer service. The atmosphere is exceptional. You walk in and you feel at home. Everyone is really friendly and professional. The service department has always been professional and honest. I have seen this dealership grow through the years. I think that everyone there loves working there and they like their job. It's nice to see that in a work environment. I know it takes hard work and I know that the people there all contribute to it. Congratulations to the staff and the owner!! More