The Frederick Motor Company

Couldn't ask for a better experience. Subaru Outbacks are in high demand. Even more so if you have a particular configuration in mind. We had been working with Mark for a couple of months Subaru Outbacks are in high demand. Even more so if you have a particular configuration in mind. We had been working with Mark for a couple of months as we tried to narrow down exactly what we wanted. He called us last week to inform us that a new truckload was in transit that had one model, the 2015 Subaru Outback 3.6R, that he thought we'd be interested in. Then on the day it arrived he called us and we set an appointment for 11 that morning to test drive it. We loved. A couple of hours later we drove off the lot in a new car. They appraised our old car and gave us a fair price as a trade-in and they even knocked a little off the MSRP on this hot selling model that was so in demand that another customer was hovering in the hopes that we'd choose a 4 cylinder model so he could have the 6. They then prepped the car for us, arranged the financing, and it was ours. Mark then spent some time showing us how everything works. Turns out this car with its Eyesight Technology package can do a lot! Once we were comfortable with everything we shook hands and set out on the open road for a nice drive followed by a nice dinner out. We are very happy with the car and with Mark and the team at Frederick Motor Company. Definitely would recommend these folks. More

Excellent service, Highly recommend! Walter and his whole staff made everything easy and pleasant! They go above and beyond!No pressure, not pushy at all, and took care of everything, I Walter and his whole staff made everything easy and pleasant! They go above and beyond!No pressure, not pushy at all, and took care of everything, I highly recommend them and will definitely use again! More

Great Experience Walter is a great guy, treats all his customers as if they were family! He went above and beyond to make sure I had exactly what I want. The dealershi Walter is a great guy, treats all his customers as if they were family! He went above and beyond to make sure I had exactly what I want. The dealership was extremely patient and accommodating. More

Great experiene They were awesome and very easy to work with. They were extremely professional and went out of their way to make sure we were satisfied. They were awesome and very easy to work with. They were extremely professional and went out of their way to make sure we were satisfied. More

Best Experience Ever at a Dealer Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership buildin Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership building that is comfortable and open. More

Great dealership with focus on customer service This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on cust This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on customer service which extends after the purchase. The dealership has a small town feel, with a focus on customer service. I'm confident we will be back to see Rick for our next purchase. More

The whole experience was excellent Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a l Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a little unnerved. They made me feel calm and explained all aspects of the sale clearly and positively. I have purchased many cars from this dealership and they have never let me down. Not just excellent but consistently excellent. I would tell anyone to get a good deal and excellent treatment at Frederick Motor Co. The service is beyond excellent. AshleyKing is amazing. Rick Kleinota did a superior job of slowly and clearly explaining all the "stuff" on my new car. More

Scott was absolutely terrific I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely terrific throughout the entire process. He showed me a text where he had received a higher offer shortly after we had made a deal via email, and his response that a "deal was made and it would be unethical to renege on it." Incredibly honest and upfront on everything. Couldn't ask for a better fella to work with. I drove almost 6 hrs one way to pick this car up and would do it again wthout question. In every category I give him 5 stars only because they wont let me give 6! More

Purchased new ford focus We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with t We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with the transaction. More

Real Happy! I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederic I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederick Motor Co.'s (FMC) excellent maintenance program and service personnel. We've dealt regularly with FMC salesman Walt Smith and appreciate and respect his judgment, expertise and professionalism in helping us choose a truly exceptional vehicle. More