The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
Signed, Sealed, and Delivered!!! Every salesperson should take some lessons from Walter Smith!!! His no presssure sales approach was so pleasant and nice to work with!!! And to top Every salesperson should take some lessons from Walter Smith!!! His no presssure sales approach was so pleasant and nice to work with!!! And to top it off, our 2015 Subaru Impreza Sport is AMAZING!!! More
Awesome car buying experience!!!! I want to thank Jim Van Keuren for a great car buying experience what a great Dealer to purchase a vehicle highly recommended also I want to thank the I want to thank Jim Van Keuren for a great car buying experience what a great Dealer to purchase a vehicle highly recommended also I want to thank the staff in the finance department everyone was very nice and friendly. Keep up the good work Frederick Motor Company!!!! More
Enjoyable experience Everyone I met there was friendly and helpful. I usually dread the car buying experience, but they made it enjoyable and fun. Thank you so much! Everyone I met there was friendly and helpful. I usually dread the car buying experience, but they made it enjoyable and fun. Thank you so much! More
Very Disappointed Miserable Experience Overall concerns: 1st customer through the door with a 9am appointment and it took 3 hours to take delivery of a vehicle that had pre-negotiated pric Overall concerns: 1st customer through the door with a 9am appointment and it took 3 hours to take delivery of a vehicle that had pre-negotiated price and credit application; extreme low ball trade in value with claim that tires needed replacing - tires had 50K miles of tread warranty remaining; lack of communication between sales managers, no follow-up on experience from General Manager at the location; sales person was helpless to resolve the concern; definitely NOT a dealership we will recommend or return too. More
First Car Buying Experience that was Actually Enjoyable From the first time we met Chris Curry to the actual purchase of our 2015 Subaru Outback, the experience at Frederick Motors has been top notch. We vi From the first time we met Chris Curry to the actual purchase of our 2015 Subaru Outback, the experience at Frederick Motors has been top notch. We visited several other dealerships, both Subaru and other makes, but no one educated us on the car itself like Chris did. He was also extremely congenial, no pressure, just striving to make the process as easy as possible for us with our two kids in tow. Beyond that, everyone at the dealership is genuinely friendly, which says more than anyone's words could. Even the session with the finance manager was relaxed, not the usual tense, pressure-filled affair that makes me vow never to visit X dealership again. Finally, the two times we've had the Outback in for maintenance have been so easy. I love that they will let you make an appointment and wait, and their waiting area is very comfortable. Ashley King in Subaru service is a delight, so friendly and considerate. I could go on, but suffice it to say, my husband and I are beyond happy with Frederick Motors and our Outback. More
So excited to own my first Subaru Crosstrek! Walter was extremely helpful, easygoing and friendly to me. He took the time to sit, listen to all my requests, help me figure out financing plans and Walter was extremely helpful, easygoing and friendly to me. He took the time to sit, listen to all my requests, help me figure out financing plans and has given me extra time and advices on my best options. Walter did everything possible to get the car I wanted available quickly, instructed me about the car navigation and Bluetooth systems and personally ensured that the car was perfect on the pick up day. I would highly recommend this dealership and more certainly Walter’s assistance. More
Great place to buy a car! I have bought three cars from this dealership and would highly recommend them. They work very hard to get the deal you want. Rick in sales was very I have bought three cars from this dealership and would highly recommend them. They work very hard to get the deal you want. Rick in sales was very responsive and Ken in the sales department is great to work with. More
Love Forester and Dealership! I just bought my 2015 Forester and had another great experience! I bought my first Subaru Forester in 2010 at Frederick Motor Company. Very Happy! I just bought my 2015 Forester and had another great experience! I bought my first Subaru Forester in 2010 at Frederick Motor Company. Very Happy! More
Great auto company because of the people! I knew I wanted a Subaru but Walter and the Frederick Motor Company made it a wonderful experience. Kind, knowledgeable, and fair. They didn’t waste I knew I wanted a Subaru but Walter and the Frederick Motor Company made it a wonderful experience. Kind, knowledgeable, and fair. They didn’t waste my time. There were no hidden fees. Just good business and attention to detail. Walter took the time to go over everything, answer questions, and point out things I didn’t know. He followed up with a phone call. The entire staff was helpful and kind. Trust is a very important quality, and I trust Walter and the Frederick Motor Company. Great auto company because of the people! Oh, I love my Subaru Forester too :-) More
Bought New Outback Walter is the best. Took time to go over my new Outback and answered any questions I had. I great part is that the customer service did not end afte Walter is the best. Took time to go over my new Outback and answered any questions I had. I great part is that the customer service did not end after I left the lot. I received a couple of follow-up calls to make sure things were going well and if I had any further questions. The car is great along with this dealership! More