The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
Pleasant Most people do not like going to the dealer and buying a car. We have had many cars in our lifetime and this was the most pleasant experience. Everyon Most people do not like going to the dealer and buying a car. We have had many cars in our lifetime and this was the most pleasant experience. Everyone, especially Roberto, our consultant, was very nice...no pressure! We bought our Outback on 4/18/15 and we love it! More
Perfect balance of Helpful without Pressure We did not purchase our new Subaru at the closest dealership due to a negative experience right away when we began our research. Driving to this deal We did not purchase our new Subaru at the closest dealership due to a negative experience right away when we began our research. Driving to this dealership was the best decision. The experience was smooth. We never felt pressured although Mr. Walter Smith went above and beyond explaining all the features and making sure we did not leave with unanswered questions. We returned 2 days later to purchase the car. Integrity is very important and Walter and the rest of the staff there never gave us reason to distrust. Feel confident placing your trust here! More
BUY NEW SUBARU GREAT DEALERSHIP! ROBERTO LOPEZ WAS MOST HELPFUL IN HELPING US BUY MY WIFE'S NEW SUBARU. WE WOULD RECOMMEND MR. LOPEZ AND FREDERICK 100% AS THE PLAC GREAT DEALERSHIP! ROBERTO LOPEZ WAS MOST HELPFUL IN HELPING US BUY MY WIFE'S NEW SUBARU. WE WOULD RECOMMEND MR. LOPEZ AND FREDERICK 100% AS THE PLACE TO BUY YOUR NEW SUBARU. WE HAVE PURCHASED MANY NEW CARS, AND OUR EXPERIENCE AT FREDERICK WAS ONE OF OUR MOST ENJOYABLE VENTURES. More
Wonderful Experience! Mr. Walter Smith could not have been better to deal with. He made the whole car buying experience ideal. He was courteous and professional and knew Mr. Walter Smith could not have been better to deal with. He made the whole car buying experience ideal. He was courteous and professional and knew how the ins and outs of leasing vs. purchasing a Subaru thoroughly. That experience helped us decide to lease the car and we are very happy with our new Forrester. If you are looking to purchase or lease a new Subaru I recommend that you visit the Frederick Motor Company and find Walter. He'll make your time well worth it! More
Nothing but net! Sorry, couldn't resist the March Madness basketball reference but it's true. We went in one night and two nights later we drove off with our new vehi Sorry, couldn't resist the March Madness basketball reference but it's true. We went in one night and two nights later we drove off with our new vehicle. Walter showed us all the ropes and everyone there was friendly and very helpful. When we are ready to buy again, Walter and Subaru of Frederick will be our first stop! Barb and Ron Alger More
The guy you want to help you The whole dealership was fantastic - clean, not crowded, and people to pay attention to me without making me feel like I was being hunted. Friendly an The whole dealership was fantastic - clean, not crowded, and people to pay attention to me without making me feel like I was being hunted. Friendly and professional. But the best part about the dealership (other than the car I bought) was Grant. He was straightforward and honest from the beginning. He actually knew about the cars he was selling, was prompt in getting back to me on things, was professional and helpful without being overbearing, and you could tell from the beginning that he believes in the cars he is selling. I was even at another dealership, looking at a similar car, and was confused about some of the terms and things they were offering. It seemed shady, so I actually called Grant and asked what he thought. He gave me a fair and honest answer, helping me to work through what I was thinking even if it meant his dealership wouldn't get the sale. When it came time to buy, he not only got me a great deal but when something they said they'd do wouldn't be possible, the dealership went above and beyond, at their own cost, to make sure I was happy . Extremely well done! Please go here if you don't want to waste time with games and shyster practices. These guys know what's up, and are who you want to work with! More
No stress, No mess, Just a Great New Car I came into the dealership with my sister back in December of 2014 to see what a Crosstrek was. Walter took the time to answer all our questions, sho I came into the dealership with my sister back in December of 2014 to see what a Crosstrek was. Walter took the time to answer all our questions, show us the vehicle and took us for a test drive even though we said we were not buying a car. Walter is knowledgeable, polite, friendly and very easy to work with. I could have purchased a car at another dealership but chose to buy a car from Walter this past Tuesday. I am enjoying my car and have no buyer remorse! I would recommend to anyone to go to The Frederick Motor Company and ask for Walter Smith. Thank you Walter! More
Awesome experience! I was not looking forward to buying a car because it has always been a frustrating experience. Rick, Kevin and Dennis were a pleasant surprise! They I was not looking forward to buying a car because it has always been a frustrating experience. Rick, Kevin and Dennis were a pleasant surprise! They did everything they could to answer my questions, handle my trade-in and arrange for the delivery of my new car in next to impossible time restraints. I was used to being "just another number" at the big dealerships but here I was treated like a long time repeat customer. The pricing was excellent and they have been just a available after the purchase to answer any questions I had. I'm looking forward to using this facility for my maintenance needs as well. Thank you! More
A tough test passed with flying colors I want to thank Walter Smith and the Frederick Subaru team for the great car buying experience. They were assigned to find a manual Forester with limi I want to thank Walter Smith and the Frederick Subaru team for the great car buying experience. They were assigned to find a manual Forester with limited color options for both the interior and exterior. This proved to be tough but stuck to the task with great tenacity despite being disappointed by other dealers that claimed to have the car in inventory. Walter kept us informed along the way and came through with the car we wanted at a fair price. When we picked up the car, Walter and the team made sure we were well informed on all details. I would recommend Frederick Subaru as a great place to purchase a car. More
2015 Ford Focus ST First off... Ford Motor Company figured out a way to stay in business when their competitors went running, with their hands open, to Uncle Sam and me. First off... Ford Motor Company figured out a way to stay in business when their competitors went running, with their hands open, to Uncle Sam and me... as a tax payer. All you have to do is test drive the Ford of your choice and you will see things have advanced. I did my homework which led to a straight forward, no-hassle negotiation. First new car in eight years… very happy! More